StevenG Loc: Long Island, NY

Up until recently my Epson 3880 has been nearly sopt on in reproducing the colors as they appear on scren. Suddenly, out of the blue, the printed photos had a slight yellowish/greenish tint, most noticeable in skin tones. I tried everything--Nozzle check, clean print heads, Power cleaning. I even changed out the ink caartridges that were a few months out of date. Nothing helped. I called Epson and explained everything the the tech. He had me delete the printer and driver, synch the driver up to the latest version of my Mac operating system and reinstall the driver. Still no change in the color tint. I then printed from Preview and Ps. This eliminated the Yellowish/Greenish tint, but produced a mor orange tint in skin tones. His conclusion was that this is a Lightroom problem.

So, next I called Adobe. After getting disconnected twice I finally got a very patient technician. Although I'm not sure how knowledgable he is. He told me that when Apple updates the operating system, or when Adobe updates programs, there have been other complaints like mine, where Ps or Lr do not print with accurate colors. He said this is definately an Adobe problem, not an Epson problem. He sent me a bunch of useless articles. Anyway, he finally took control of my screen, played around with the print setting in Lr and with the drop down menus you get when you print from Lr. This was really trial and error. He had no actual plan. The end result is that the Yellowish/greenish tint is gone, but the skin tones are now to orange, just as they were when the Epson tech had me print from Ps. This is much more acceptable, but still problematic.

Has anyone had a problem similar to this? Thoughts? If neither Epson nor Adobe were able to fix the problem, I am out of ideas.

Thanks.
Steve

ecblackiii Loc: Maryland

Your printer and your display both need to be calibrated. You have to purchase a calibration system. I did that and pints are color correct.

flyguy Loc: Las Cruces, New Mexico

I suspect that some where along the line one of your Apple OS updates inserted Apple AirPrint for the printer driver in place of the Epson Driver.
This has happened to me.

Also, to make sure your printer is producing accurate color you need to print a standard evaluation print. Here is a good one: http://www.outbackphoto.com/printinginsights/pi048/essay.html

StevenG Loc: Long Island, NY

I calibrate regularly.

StevenG Loc: Long Island, NY

I have the latest Epson printer driver installed.

R.G. Loc: Scotland

Check your colour space settings. Exporting as something other than sRGB may be producing the problems you've had.

StevenG Loc: Long Island, NY

Thanks. I'm old and not very computer literate. When I export for editing to Ps or On1, I export as ProPhoto RGB.When I export to desk top or elsewhere from Lr color space is set as sRGB. I'm not sure how to tell what color space is set to when I use the print module from Lr.

CHG_CANON Loc: the Windy City

Try a basic experiment. Use the LR Classic export and output a print-ready JPEG in the sRGB colorspace. This should print with the same attributes as using LR 'print' module. If not, then you have a thread to follow regarding colorspace issues.

In the 'Print Job' subpanel of the LR print module, the colorspace is controlled. Here you'd want sRGB too.

R.G. Loc: Scotland

Is it possible that your printer driver has been changed (updated) recently? Apparently (in my Lr6) when "Managed by Printer" is selected, colour management needs to be enabled in the printer driver. If the driver has been updated it may have gone to another default setting.

StevenG Loc: Long Island, NY

Thanks.
OK. I exported a JPEG to my desktop in sRGB. I printed it from Preview. Same slight orange tint. I went to Lr and checked the Print Job sub panel. I have no option for color space. There is Print Resolution and Sharpening. Media Type. Then we get to Color Management.Here unter profile I have the printer and Icc profile listed. Intent is set to
relative. Then finally there is Print Adjustment. No Colorspace where I can indicate sRGB.

As an aside, which may be important: In the Lr print module, lower left hand side, Print Settings--I always had Color Matching set to "Epson Color Controls". The tech from Adobe, when playing around, set this to "Color Sync". That changed the photo from Yellowish/Greenish to an orange tint. The problem is, this is now greyed out, and I do not know how to switch between the "Color Sync" and "Epson Color Control", so I can
t see if this wil effect the color of the print. I hope this makes some sense.
Steve

CHG_CANON Loc: the Windy City

All that makes sense, enough. I may have a different LR version, therefore the different options. When I changed from printing to a JPEG file and instead to the printer in the Print Module, the color options changed. That's one explanation of differences. When printing to the printer, now I can let the printer manage the color or I can select any of several 'other' options, including some of my saved monitor calibration profiles.

You might post and store a JPEG that seems 'correct' on your calibrated monitor but prints too orange. We may see something with different eyes / monitors than you can see locally.

StevenG Loc: Long Island, NY

Thanks for listening and helpingI I am running the latest version of Lr Classic.
Here is a photo (of my grandson) in which the colors look ok on my monitotr.

(Download)

Gene51 Loc: Yonkers, NY, now in LSD (LowerSlowerDelaware)

If you have not profiled (some call it calibrated, which is different and requires different tools and software) your display or your printer with the paper and ink you use, you are working blind. If you want to get close to accurate color - profile your display and use the Epson printer driver with Epson ink and paper. If you want to nail the color, then profile the printer/ink/paper. You can get away with using premium, non-Epson paper and their corresponding ICC profile - which is often available from the paper mfgr. Use the printer/paper/ink profile to view your image as a soft proof on a profiled display. Do NOT embed the profile in the image file - or you will get double profiles and the result will be a lot worse than you are getting now.

joecichjr Loc: Chicago S. Suburbs, Illinois, USA

It's a great shot

StevenG Loc: Long Island, NY

Gene, I calibrate my monitor regularly and use Epson paper with the Epson ICC profile. This problem occurred out of the blue. It was printing perfectly and then it was not. I’ve had color problems over the years, but they always cleared up with nozzle checks and head cleaning. Not this time. Epson and Adobe agree this is a Lr (Adobe) problem.