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Direct TV
Feb 17, 2022 11:08:15 #
I've had DirecTV since the 90's after the COMCAST cable was deliberately cut by a "pissed off" customer. He cut it on Superbowl Sunday. I have the maintenance agreement, and I've never had the issues described above. DirecTV always provides compensation for lost days. Recently, the dish was dislocated by the high winds, and they returned 4 days service. They've typically always are polite on the telephone, and are as prompt as can be expected for repair and replacement. The maintenance agreement includes free upgrades to the equipment when necessary, or desired. I also have streaming services from Netflix, Apple+, Disney+, Paramount+ for the obvious reasons. At least with the streaming services, I didn't lose any real TV.
Feb 17, 2022 11:53:19 #
Feb 17, 2022 12:16:41 #
Feb 17, 2022 12:18:21 #
kavitykid wrote:
The answer to which cable service is the worst? The one you happen to have.
Yes, with steady price increases, as the service declines.Feb 17, 2022 12:34:39 #
Just Shoot Me
Loc: Ithaca, NY
DIRECTV tried the same thing with me.
Told them I wasn’t paying 20 cents for shipping and I would drop them like a bad habit.
When they came back on the phone they said “Good news, we will cover the cost of shipping” Good news for them that they didn’t loose another customer. They try to fleece you if you let them.
Told them I wasn’t paying 20 cents for shipping and I would drop them like a bad habit.
When they came back on the phone they said “Good news, we will cover the cost of shipping” Good news for them that they didn’t loose another customer. They try to fleece you if you let them.
Feb 17, 2022 13:54:32 #
All of our TV viewing is by internet streaming. Haven't had any other services like Direct TV or cable for about 3 -4 years now. I couldn't be any happier.
will
will
Feb 17, 2022 14:02:22 #
M1911
Loc: DFW Metromess
I cancelled DTV when they wanted to charge me $350 to repair their equipment. Went to Uverse and cancelled them when their central office box in the alley kept screwing up. I was supposed to be on fiber but was on DSL. They said it would take a week to run a new cable/fiber/whatever. I fired them at noon on a Friday, called Spectrum and was back up in just 4 hours after firing Uverse. with true fiber and true 400 mbps internet. All utilities in my neighborhood are underground by the way and the fiber run was about 200 feet.
In order to keep your cable bills down, you have to change providers about once a year to keep the "introductory" rates.
In order to keep your cable bills down, you have to change providers about once a year to keep the "introductory" rates.
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Feb 17, 2022 14:28:55 #
There is going to be a lot of fall out or else a lot of providers providing a tiny segment to specific audiences. We have Dish and have lost a lot as companies start their own streaming, HBO max, or put good stuff on streating, Disney plus, etc. Streaming is a problem with respect to data usage in prime hours. To avoid that issue, I need to buy a software package/device that downloads overnight streaming services to a PC.
This is all going to become a bigger and bigger problem for rural america. Whenever this comes up, people mention money for the last mile, but here that goes to a small town of a few hundred maybe. I doubt there is one house per 1/4 mile in many locations near me.
This is all going to become a bigger and bigger problem for rural america. Whenever this comes up, people mention money for the last mile, but here that goes to a small town of a few hundred maybe. I doubt there is one house per 1/4 mile in many locations near me.
Feb 17, 2022 14:36:47 #
bbradford
Loc: Wake Forest NC
I got rid of them and just use apps like Netflix, Hulu and others. Dont miss them a bit.
Feb 17, 2022 15:26:45 #
You have to get to the "retention" department every year at renewal for ANY system you have. Skip all the choices on the voice prompts except "Disconnect Service". Tell them it has gotten too expensive. Retention is the only department authorized to make deals. The others will tell you there is nothing they can do.
Never offer any more than what you paid the prior year. Insult the crappy level of the service - it will not hurt their feelings. Take it to the edge, keep them on the phone, they usually come through with a "Just this once" deal. And then do the same the next year. The companies know the true price of their service is whatever you are willing to pay. Bitching and moaning is not a fun job but it pays off well. I would guess collectively I am about 4K ahead each year. If a product/service is good and provides value I leave it alone. Cable/Satellite et al NEVER makes the good list.
Never offer any more than what you paid the prior year. Insult the crappy level of the service - it will not hurt their feelings. Take it to the edge, keep them on the phone, they usually come through with a "Just this once" deal. And then do the same the next year. The companies know the true price of their service is whatever you are willing to pay. Bitching and moaning is not a fun job but it pays off well. I would guess collectively I am about 4K ahead each year. If a product/service is good and provides value I leave it alone. Cable/Satellite et al NEVER makes the good list.
Feb 17, 2022 15:31:22 #
wjones8637 wrote:
We have their sister ATT Uverse, when approached by someone from ATT/Direct TV I simply tell them their company has once more become bloated and needs to be blown up again.
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Feb 18, 2022 15:24:53 #
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