picturemom wrote:
I purchased a brand new canon 70-300ii lens for my bay 12/2020 I had to return in for dust in the lens, replaced it Jan 2021, returned for dust in the lens, replaced in Feb 2021 and again returned because of dust in the lens. B&H were great with the returns and money back. B&H person said on the third lens, return to Canon and they will refurbish it or wait for a new shipment. I said no Sen me my money back. So here again my birthday, I decided to order a refurbished lens from Canon USA and called and asked about dust and they said refurbished means they take care of everything. So I order and guess what HAPPY BIRTHDAY, there is dust in the lens. I send it back. I look online Mpb camera, they have 14 used and 10 of the used they describe have dust or slight dust in them.
So what gives with Canon?
I purchased a brand new canon 70-300ii lens for m... (
show quote)
I personally own over 30 Canon EF lenses, many of which are their sexy crimson banded L series lenses and many of them having cost thousands of US dollars. I periodically clean my lenses and guess what? Every lens, including the ones that cost thousands of US dollars, have some dust in them. Now, I doubt very much if they shipped from the factory that way, but, unless lenses are used in a completely dust free environment, they will attract some dust. It's the whole static electricity dust to glass thing.
Heck, I've even bought really good used lenses relatively cheap because they had excess dust in them, and then paid to have them thoroughly cleaned. I bought a used Canon EF 100-400L II that was exceptionally dusty for $650 and paid my lens guy $150 to disassemble and clean the lens. When I got it back it was as good as new. That was like buying a $2400 lens for $800, all because it had dust in it. As long as nothing has actually damaged the glass, it can be cleaned.
As for Canon shipping dusty lenses from the factory? I watched a Canon produced video that showed lenses being assembled in one of Canon's factories in Japan. The assembly workers were dressed in white outfits, including gloves, and worked in a clean room environment. I doubt if any dust got into the lenses there!
As I already stated, virtually all my lenses have some dust in them, and it does not appear in any of my photographs. If a lens gets too dusty, it goes into the shop for a comprehensive cleaning.
I'm guessing, based on what you posted and my own personal experience, that either you are very unlucky when it comes to dusty lenses or, you may have exaggerated maybe just a wee little bit, or, you are maybe nit-picking a little or simply don't have a comprehensive understanding of the relationship between dust and lenses.
By the way, II is the Roman numeral for 2; ii is two lower case I's or how to pronounce how sailors say "yes" to officers.
Also, the EF 70-300 lens you are referring to costs $549 new full retail from Canon, and it has no built in dust sealing at all; nada; none; zero; zilch. I do own one, although I haven't used it in a while. It has some dust in it and the dust has no effect on images recorded using that lens.
Also II; I don't know where you are located but, if you're looking for a repair shop that does excellent work, especially Canon lens cleaning, and charges a fair and reasonable price; Authorized Camera Repair in Willow Grove PA does top notch work; much of it through the US postal service and UPS. I've had several lenses repaired and or cleaned by them. The only lens they told me to send to Canon is my EF 28-300L. According to the lead technician, Canon's push pull zoom lenses are difficult to work on and require special parts to reassemble them, and although they will work on them, Canon can and will repair them much faster and for a lower cost. How that for honest!