Hats off to B&H
Oct 15, 2021 11:34:25 #
I just got an email from B&H stating that since an item I had paid overnight shipping on was not delivered on time they were issuing a full refund for shipping and any applicable tax. I was prepared to just accept the fact that stuff happens beyond their control. I have done business with B&H for over 40 years and this is another instance of them being a class act.
Oct 15, 2021 11:41:13 #
That's great! As you stated, shipping is out of the control of a retailer, and is often out of the control of the shipping company, including floods, storms, and wildfires - the last happened to two of my packages coming from SoCal to WA.
Oct 15, 2021 12:22:49 #
Oct 18, 2021 16:39:22 #
druthven wrote:
I just got an email from B&H stating that since an item I had paid overnight shipping on was not delivered on time they were issuing a full refund for shipping and any applicable tax. I was prepared to just accept the fact that stuff happens beyond their control. I have done business with B&H for over 40 years and this is another instance of them being a class act.
Thanks for taking the time to post this. It is very gratifying.
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