The stupidity of some (Page 2): Only YOU can prevent forest fires and only YOU can decide to return it. Personally, I would have already sent it back for a full refund in a very well...

billnikon Loc: Pennsylvania/Ohio/Florida/Maui/Oregon/Vermont

jstampa wrote:

The photography issue for me is deciding to keep the lens or return it. Trying to decide if it somehow has damage or not.

Only YOU can prevent forest fires and only YOU can decide to return it. Personally, I would have already sent it back for a full refund in a very well air bubble wrapped, padded box.

Manglesphoto Loc: 70 miles south of St.Louis

jstampa wrote:

Hopefully the title isn’t to harsh for everyone bu... (show quote)

What I don't understand is why the condition of the box is important, I only keep the original box so if I have to return or ship the item for warranty. When I buy used the original box only shows that the owner kept it, nothing more nothing less. The important thing is is the lens okay? if it is no problem if not return it, but I would file a report including photos of the unopened box with the shipper, carrier and seller. In reality you should have refused to accept the lens with the box in damaged condition.

Rocky Beech

Muddyvalley wrote:

If it were me, unless you just have to have it now, I'd return it. It was possibly a returned item that they re-sold, meaning you may be paying a new price for a used item. No reputable dealer I know of ships without a secondary box. The lens though may be in perfect condition.

Well, my experience with reputable dealers, manufacturers in my case, has not been the same. I bought a 400mm F3.5 lens from government surplus that needed extensive rework. I sent to Nikon US for repair who then sent it back to Japan. The first time I received it, about 8 months later, it was shipped,from Nikon, in a single box filled with popcorn packing. It wasn't even in a plastic bag. At 7 pounds it immediately settles to the bottom of the box and by the time it had gotten to me the lens shade had been folded over on one edge. For those who know the lens it also has a screw shade extension built on that was folded over as well. Double boxing would have prevented this. Of course Nikon made good on it and after I requested it, returned it to me double boxed. But I get the original posters point about shipping.

billnikon Loc: Pennsylvania/Ohio/Florida/Maui/Oregon/Vermont

Manglesphoto wrote:

What I don't understand is why the condition of th... (show quote)

Personally I see that most sales on ebay get any where from 10-18% more for there products offering a nice clean original box. So, I guess it's what you want. More money or throw the box away.

bbrown5154 Loc: Baltimore, MD

jstampa wrote:

Hopefully the title isn’t to harsh for everyone bu... (show quote)

Amazon has always been very good about returning things, at least in my experience.
I would take my cell phone and take pictures of the damaged box BEFORE opening it. Then I would open
it and again take cell phone pics of the lens while it still in the box. Then I would take it out and try it. Go from
there.

bbrown5154 Loc: Baltimore, MD

Chadp Loc: Virginia Beach

Return it as damaged. They damaged the box. That is part of what you ordered. We order a lot from Amazon and I have never seen them do something like that.

Festus Loc: North Dakota

No question. Return it! I would return it even if it we're only a $500 lens. That sort of shipping is absolutely inexcusable.

ELNikkor

Don't open it! You paid for a new lens in the original, new-condition box; which has a lot to do with resale value. Amazon has already defaced the original box, so, on that alone, you deserve a replacement. If Amazon is so cheap they can't afford a cardboard box and some packing material, they should close up and go home!

billnikon Loc: Pennsylvania/Ohio/Florida/Maui/Oregon/Vermont

ELNikkor wrote:

Don't open it! You paid for a new lens in the original, new-condition box; which has a lot to do with resale value. Amazon has already defaced the original box, so, on that alone, you deserve a replacement. If Amazon is so cheap they can't afford a cardboard box and some packing material, they should close up and go home!

It may have not been Amazon who mailed him he lens. Yes, he ordered it from Amazon, but Amazon has thousands of sub contractors who sell through them. Let's not be jumping on a company without knowing exactly who mailed the lens to him.

lamiaceae Loc: San Luis Obispo County, CA

jstampa wrote:

Hopefully the title isn’t to harsh for everyone bu... (show quote)

Amazon themselves are usually more responsible than that. But some of their third party sellers are not. So far I have not had any photo items recieved damaged from Amazon, Ebay, B&H, Adorama, or UHH.

But last week my wife received a plastic shipping bag with three corelle ware cereals bowls to go with the three we already had. One was shattered to tiny pieces the other two survived. There even was bubble wrap and cardboard but no %&#$[=* outer shipping box.

As to the issue of the labels on your lens box. I have purchased a lot of photographic equipment over the years since 1978. Much of my equipment was purchased used. I have only once had a minor repair to a lens filter, and once had a digital camera professionally cleaned. I pretty much keep and use all my equipment until it has little resale value or I give it away. I have slowly upgraded some lenses over time, from f 3.5 to f 2.8, f 2 to f 1.4, fully manual vintage, to AE, to fully AE/AF versions.
Many of my dups are used for different projects. And yes, I have a few in my "possible sell or didcard" box. The ones I might think to sell, by then no one will care about the box it came in if I got a box.

mikeroetex Loc: Lafayette, LA

jstampa wrote:

Hopefully the title isn’t to harsh for everyone bu... (show quote)

Geez man, open the dang box! Amazon has a 30 day return policy, that's why you buy from them. Is this what we have come to? Arguing over the integrity of a box toward resale? Are you collecting porcelin dolls or buying a lens for your camera?

bbrown5154 Loc: Baltimore, MD

mikeroetex wrote:

Geez man, open the dang box! Amazon has a 30 day return policy, that's why you buy from them. Is this what we have come to? Arguing over the integrity of a box toward resale? Are you collecting porcelin dolls or buying a lens for your camera?

Bill_de Loc: US

This thread has to go at least 10 pages before the OP will have enough information to decide whether or not to return the lens.

Maybe a big decision like this is too big for discussion on just one forum.

I think the title chosen was very appropriate.

Time for a second cup of coffee. Black or with cream? Another tough decision.

--

lamiaceae Loc: San Luis Obispo County, CA

mikeroetex wrote:

Geez man, open the dang box! Amazon has a 30 day return policy, that's why you buy from them. Is this what we have come to? Arguing over the integrity of a box toward resale? Are you collecting porcelin dolls or buying a lens for your camera?