Canon Lens repair recommendation: I have a Canon EFS 17-85mm lens that has locked up. Since it has served me so well and is a great lens, I want to send it to a reliable repair shop.

Elwooddog Loc: Kansas

I have a Canon EFS 17-85mm lens that has locked up. Since it has served me so well and is a great lens, I want to send it to a reliable repair shop. Your help is appreciated.

Ray Walker (aka Elwooddog)

davidrb Loc: Half way there on the 45th Parallel

Elwooddog wrote:

I have a Canon EFS 17-85mm lens that has locked up. Since it has served me so well and is a great lens, I want to send it to a reliable repair shop. Your help is appreciated.

Ray Walker (aka Elwooddog)

Send it to Canon.

adedeluca Loc: holbrook ny

Let Canon fix it they are pricy but the best

jim quist Loc: Missouri

https://www.usa.canon.com/internet/portal/us/home/support

When you send it in they will give you an estimate for repair before beginning any work. I have had lenses repaired there and have always been happy with the results.

PaulR01 Loc: West Texas

www.keh.com
Been using these guys for years.

bikerguy

Elwooddog wrote:

I have a Canon EFS 17-85mm lens that has locked up. Since it has served me so well and is a great lens, I want to send it to a reliable repair shop. Your help is appreciated.

Ray Walker (aka Elwooddog)

I had the same lens "repaired" by Canon about 7 years ago. They actually replaced the lens. AT that time the charge was about $110 and I received the lens back in under two weeks.

The manufacturer's repair service might not be the cheapest but they know the product better than anyone else.

rcarol

Elwooddog wrote:

I have a Canon EFS 17-85mm lens that has locked up. Since it has served me so well and is a great lens, I want to send it to a reliable repair shop. Your help is appreciated.

Ray Walker (aka Elwooddog)

It is very likely that you can replace this lens with a very good lens from the used lens market for less money than repairing the lens.

rcarol

rcarol wrote:

It is very likely that you can replace this lens with a very good lens from the used lens market for less money than repairing the lens.

I just noticed that B&H has this lens on sale (brand new) for $300 off of list price for a cost of $299. This would be worth considering.

Jim Plogger Loc: East Tennessee

EF-S 17-55 f/2.8 IS USM or is it Canon EF-S 17-85mm f/4-5.6 IS USM? The f/4-5.6 can be purchased used for less than it will cost to repair it.

RRiggins Loc: Colorado Springs

Elwooddog wrote:

I have a Canon EFS 17-85mm lens that has locked up. Since it has served me so well and is a great lens, I want to send it to a reliable repair shop. Your help is appreciated.

Ray Walker (aka Elwooddog)

Hi. My name is Rick. I’m the owner and lead technician at Discount Camera Repair and a member in good standing here at the UHH. I’ve been doing repairs for other members here at greatly discounted rates and would be glad to help.

I'd be more than happy to repair the lens for you and keep the cost as low as possible. If you’re interested, please respond by private message.

ronf78155 Loc: Seguin Texas

Send it to Canon...they repair it to brand new condition and warranty their repairs

ronf78155 Loc: Seguin Texas

Send it to Canon...they repair it to brand new condition and warranty their repairs

mwsilvers Loc: Central New Jersey

Elwooddog wrote:

I have a Canon EFS 17-85mm lens that has locked up. Since it has served me so well and is a great lens, I want to send it to a reliable repair shop. Your help is appreciated.

Ray Walker (aka Elwooddog)

It is probably the well known broken ribbon cable issue that has plagued this lens for years. Depending on the cost to repair, the best option might be to replace it with the purchase a new copy of it from B&H for $299, as rcarol mentioned. Another option would be to replace it with a used copy of the superior Canon EFs 15-85. A used 15-85mm will probably cost around the same as a new 17-85mm. It's only worthwhile repairing this lens if the cost is significantly less than the other two options. That is a judgment call on your part.

Elwooddog Loc: Kansas

Thanks to all the group for your suggestions. I tried to use Canon but they make it nearly impossible to communicate. I think I will consider just replacing the lens even though I really like it. Ray