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Dec 16, 2020 17:14:38   #
bohleber Loc: southern Indiana
 
I'm confused. I have a photo in Organizer (PSE 12) that has a question symbol in the upper left corner. I know what that means, but when I do a search of C drive it is not there. Is there ANY way to restore it? Of course, I love the photo!!

Thanks, Don

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Dec 16, 2020 17:16:38   #
CHG_CANON Loc: the Windy City
 
You typed the image file is not there. Did you mistype? Or, can you simply recover the image from your backup files? If you place the file back where it belongs, the Organizer should remove the missing icon.

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Dec 16, 2020 18:50:35   #
bohleber Loc: southern Indiana
 
The image file is NOT in File Explorer, but in Organizer. How can that be?

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Dec 16, 2020 18:59:34   #
Longshadow Loc: Audubon, PA, United States
 
The file was deleted or moved by something outside of Organizer (like Explorer) and Organizer was not told?
Organizer is looking for it in the last location that it knew about and cannot find it.

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Dec 16, 2020 19:02:31   #
CHG_CANON Loc: the Windy City
 
bohleber wrote:
The image file is NOT in File Explorer, but in Organizer. How can that be?


You deleted the file in error? You moved it to a new location other than where the Organizer references? Check your Recycle Bin or your back-up files is likely your only option.

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Dec 16, 2020 19:50:48   #
TriX Loc: Raleigh, NC
 
If you don’t find it in the recycle bin, download a copy of Search Everywhere and look for it by name. This is a very useful utility, and I keep it on my desktop for cases like this. The other night, I was working moving some folders and suddenly, an entire folder disappeared, not to be found anywhere. A quick search with Everywhere found it inside another folder. How it got there, no idea, but easy to do when dragging and dropping in Windows.

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Dec 16, 2020 20:38:11   #
bleirer
 
It's a preview that shows up in the organizer. You have to point it to the real file.

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Dec 16, 2020 22:12:10   #
bohleber Loc: southern Indiana
 
According to a search of C drive there is no photo with the same file #. How can there be a preview if there is
no file in File Explorer?

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Dec 16, 2020 22:13:35   #
bohleber Loc: southern Indiana
 
Thank you CHG

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Dec 17, 2020 08:16:53   #
Longshadow Loc: Audubon, PA, United States
 
bohleber wrote:
According to a search of C drive there is no photo with the same file #. How can there be a preview if there is
no file in File Explorer?

At one point the cataloger read it and displayed it.
The cataloger is a "database" of images, not a copy. The cataloger is "told" to go find them and add them to the list. The cataloger stores their existence (location) when it finds them. It does not make a copy for the catalog. If an image is deleted (OR MOVED) not using the catalog program, the program does not know it was (re)moved. Last it knew, the image was stored "over there", but wait! It's GONE!
Some catalogers may store a preview thumbnail, some simply show a "?" when it looses an image.

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Dec 17, 2020 09:28:55   #
DirtFarmer Loc: Escaped from the NYC area, back to MA
 
Herein lies the importance of regular backups.

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Dec 17, 2020 10:25:42   #
BebuLamar
 
That is why I don't use a cataloger software.

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Dec 17, 2020 10:33:09   #
Bill_de Loc: US
 
BebuLamar wrote:
That is why I don't use a cataloger software.


But without the cataloger, if you accidently delete the file you may never know it's missing. Or, you may not remember the name to go search for it in another location.

--

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Dec 17, 2020 10:48:32   #
photoman022 Loc: Manchester CT USA
 
BebuLamar wrote:
That is why I don't use a cataloger software.



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Dec 17, 2020 11:20:09   #
Longshadow Loc: Audubon, PA, United States
 
BebuLamar wrote:
That is why I don't use a cataloger software.


I know exactly where (in what directory) my images are located.
My "cataloger" is Windows Explorer.
I don't have to worry about a cataloger database being updated (or not...).

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