Lightroom and PS
Aug 27, 2020 11:58:21 #
Linda Ewing
Loc: Lincolnshire,UK
Can anyone help, as to why after paying a lot of years for the subcription, I cannot log into LR or PS without it saying buy now or free trial, why cant I get into my subscription based options. Thank you
Aug 27, 2020 12:02:43 #
Linda Ewing wrote:
Can anyone help, as to why after paying a lot of years for the subcription, I cannot log into LR or PS without it saying buy now or free trial, why cant I get into my subscription based options. Thank you
Call Adobe
Aug 27, 2020 12:14:53 #
Had that happen a time or two over the years. Some geeky issue with log in, Adobe tech wizards sorted it out in about 5 minutes.
Aug 27, 2020 12:26:17 #
Aug 28, 2020 09:02:38 #
Aug 28, 2020 10:19:50 #
This is a long shot, but it's happened to me. My credit card on file with a particular company had expired. The same thing as what your experiencing.
Aug 28, 2020 13:23:04 #
Linda Ewing wrote:
Can anyone help, as to why after paying a lot of years for the subcription, I cannot log into LR or PS without it saying buy now or free trial, why cant I get into my subscription based options. Thank you
Hard tellin....not knowin.
I would get in touch with Adobe.
Aug 28, 2020 20:32:11 #
Since the latest update, whenever I reboot the computer, I have to sign in. It does first give the "trial" or "buy" screen, but I discovered hidden in the upper right hand corner of the task bar an obscure line that hints at "logon". I don't recall exactly what it says, but check up there first, then call Adobe. They have always been very helpful to me.
Aug 29, 2020 12:40:39 #
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