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Photoshop Not Working
Jul 27, 2020 16:51:01   #
Buckeyes1
 
Unabable to log in Photoshop on my iMac. Any ideas what the problem is? Thanks!

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Jul 27, 2020 16:58:45   #
rgrenaderphoto Loc: Hollywood, CA
 
Buckeyes1 wrote:
Unabable to log in Photoshop on my iMac. Any ideas what the problem is? Thanks!


Is this the creative cloud app or standalone?

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Jul 27, 2020 17:03:10   #
Gene51 Loc: Yonkers, NY, now in LSD (LowerSlowerDelaware)
 
Buckeyes1 wrote:
Unabable to log in Photoshop on my iMac. Any ideas what the problem is? Thanks!


If you want help, you'll need to provide some more details. It's like going to the mechanic and telling him your car isn't working. He'll usually ask for make/model/VIN, detailed description of the issue. When it stopped working like it was supposed to, etc etc etc. Computers and software are really no different.

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Jul 27, 2020 17:12:38   #
jethro779 Loc: Tucson, AZ
 
Considering there was a OS system update on Friday it is possible that you need to go to the Adobe web site and see if you can log in to the home page of Adobe.

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Jul 28, 2020 14:21:37   #
jeep_daddy Loc: Prescott AZ
 
Buckeyes1 wrote:
Unabable to log in Photoshop on my iMac. Any ideas what the problem is? Thanks!


Go online, do a chat with Adobe. They can help you more than we can.

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Jul 28, 2020 15:39:41   #
GEngel-usmc Loc: Spencerport NY - I miss Lakeland, FL
 
What version PS? What version of iMac OS? If in further doubt, call 1800myapple for a screen sharing session to ensure the problem is either an Apple or Adobe issue. Easy-peasey and fastest solution.

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Jul 28, 2020 19:09:33   #
CPR Loc: Nature Coast of Florida
 
Went to "Adobe Creative Cloud" it wanted a new log-in. Took a while and the log-in but all apps now up.

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Jul 28, 2020 21:43:32   #
Gianfranco47 Loc: Senoia GA
 
Buckeyes1 wrote:
Unabable to log in Photoshop on my iMac. Any ideas what the problem is? Thanks!


i had same problem on my iMac a couple of weeks ago , adobe creative cloud stopped several time so i cannot download photoshop , also in Adobe knows this problem they suggest to try more times , at the end i found one malware too that blocked the download in my iMac , first of all use free antivirus like "bit defender "to scan and clean and after try again , i know that is some case Adobe refunds 30% of the yearly enrollment for people that use the complete Adobe suite .

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