mmcgavin

Some months ago, members were very helpful when I requested information about a suitable flatbed scanner to scan 2 x 2 slides and black and white negatives. In response to those recommendations I bought an Epson Perfection V600 and it has produced excellent results on scanning both black and white negatives and transparencies.

However, I have had problems, possibly due to the fact that I’m operating on Windows 10 which is not mentioned in the user’s manual I have. Is there a new one?
The problems are-
1. The tabs on the front of the scanner-e.g. copy, email etc. do not work. They are not illuminated, and the computer keeps saying that the scanner is not recognized.
2. I have searched online for answers to “Problems with Windows 10” and tried to follow their recommendations. But when I do, either the screen that they recommend is not there, or else its drop-down menus are different from the ones that I have.
3. The printer works fine.
4. I continue to have problems with saving the images to a specific file-but perhaps that problem is mine not the computers. Again, any suggestions on how to simplify saving would be welcomed.

I would very much appreciate help with these problems.
mmcgavin@bellsouth.net

Kozan Loc: Trenton Tennessee

I downloaded the file V600_EScan_3930_AM a few days ago. I have been scanning old B and W negatives.

Just tried the PDF button and up popped a windows that wants me to SCAN first then press FINISH after that. It produced a beautiful PDF of my picture and named it automatically from a previous scan. Worked great for me. I have Windows 10, also. You might want to re-install that software from Epson.

Kozan

abc1234 Loc: Elk Grove Village, Illinois

I am using that driver and it does not work. I reinstalled it and still does not work. Must be a security setting. I will contact Epson.

bobmcculloch Loc: NYC, NY

I have found that you need to power up the scanner prior to launching the Epson software, then things work for me, give it a minute to get going, BTW scanner also works with PSP.

abc1234 Loc: Elk Grove Village, Illinois

That is true for the scanner driver but does not fix the button issue.

Jackaroo Loc: Canberra Australia

Buttons do not work on Mac 10.14.6 either has never worked since new

smada2015

I have lots of epson stuff, please reach out to them, email, call tell them about your problems, if you don't let manufacturers know there are issues they can not apply a fix in the next release. Know exactly what operating system version you are using and the hardware, ADM, Intel, and motherboard, or in the case you have bought a prebuilt system the exact model number. An explain what drives you nuts.... :)

fetzler Loc: North West PA

I have a v600. It works fine for me but I have not tried the buttons. I am using Epson scan and Windows 10.

Software can be run in comparability mode. You could try to set it up for Windows 8.1 compatibility.

rck281 Loc: Overland Park, KS

Just an idea - I have an Epson scanner as well. Epson allows you to install just the driver or a suite of programs (which include the driver). The suite includes the functionality you are looking for. Where did you get the driver?

abc1234 Loc: Elk Grove Village, Illinois

From the Epson support site. All it gives is the user interface.

rck281 Loc: Overland Park, KS

Go to the support page
https://epson.com/Support/Scanners/Perfection-Series/Epson-Perfection-V600-Photo/s/SPT_B11B198011?review-filter=Windows+10+64-bit''
Download the Scanner Driver and Epson Scan Utility
Then go to the Utilities section, download and install
Event Manager and the Copy Utility

Don't know about the Common Updater Utility