piedmonte66 Loc: Michigan

Just recently my CS5 has been giving me fits. I use Bridge in CS5 to organize my photos, and now when I try to open a file the whole program shuts down. When this happens I have to reboot my computer to be able to access my pictures. Has anyone ever had this happen to them? If so, what are my options to try and correct it?
Thanks for any and all suggestions!

CaptainC Loc: Colorado, south of Denver

When you ask a computer question, It just might be helpful if you indicated what operating system you have and how much RAM is installed.

piedmonte66 Loc: Michigan

You are absolutely correct, I was so frustrated I just didn't think about it. I have a MacBook pro with Mountain Lion recently installed. The computer is about 3 years old and I think it has 4g of ram. I will have to check it for sure once I get back on it. I am responding via my phone.

CaptainC Loc: Colorado, south of Denver

OK - one of the things on the Mac that can fix weird behavior like this is to trash the preferences file for the offending program. Sometimes for reasons known only to God, the file gets corrupted.
Things are more complex now, and you should really call Adobe, but in your UserName/Library/Preferences/Adobe, the file com.adobe.photoshop.plist could be the problem. You could take that out of the library, put it on you desktop, restart the program. If it is Bridge, then look for Bridge in the name.

A new preferences file is built every time a program starts, so removing one does no harm, but it does destroy some of your settings. That is why it is a Preferences file.

I do not claim this as a sure thing. I also take no responsibility it you screw things up! Like I said, call Adobe or get on one of the Adobe Forums - those can be quite helpful.

piedmonte66 Loc: Michigan

Thanks, we have apple techs at work so I will see if they can take a look at it. I am always nervous when I start getting into the brains of a computer! Thanks again, this will give me a starting point anyway.

flyguy Loc: Las Cruces, New Mexico

This is absolutely correct and shouldn't be a problem.

I have had to delete a plist file sometimes in the past to get a program to work properly and also in getting an external hard drive to mount to my mac files system.

Wild Life Loc: Sunny Southern California

Something that has worked for me in the past is to uninstall the program and reinstall it. You will have to register it again, however, Adobe knows that copy is registered to you so that shouldn't be a problem.