smitty605 Loc: Kansas

1st time to post here so be gentle please. I am a hobbyist photographer mainly photographing HS sports. I like to print off a few pictures to give to the athletes and their families. I have a Canon Pixma Pro-100 and Pixma TS8220. Recently I had 8 photos to print (8 x 10). I started printing on my TS8220, the first 2 came out fine, but the 3rd one was 'faded out' (for lack of a better term). So I checked drivers, ink, paper, everything I could think of - no change. Then I tried printing the same photo on my Pixma Pro-100. It came out 'faded' !! So now I am thinking there is something wrong with that image, but what ? I am using a Dell Optiplex 960 with Windows 10. Any help would be appreciated. Thanks in advance.

DanielB Loc: San Diego, Ca

What's program are you printing from - i.e. Lightroom, Photoshop...other?
Also make sure you didn't inadvertently change the color space from sRGB or you may be trying to print from a RAW format instead of jpeg.

smitty605 Loc: Kansas

Photoshop CS 5 (I know it's old but it has not failed me over the years)

smitty605 Loc: Kansas

Color space is sRGB The main question is why or how would something change in the middle of printing 8 photos ?

burkphoto Loc: High Point, NC

Questions to ask yourself:

> Have I calibrated and profiled my computer monitor, using a hardware and software kit (Datacolor or X-Rite make them).

> Have I installed the correct ICC profiles for the paper(s) I'm using in my printer?

> Am I using OEM inks, or am I using custom ICC profiles with third party inks?

> Am I using Canon's Print Studio Pro software to print?

> Is my system set so color management is performed ONLY in the driver, or ONLY in the application software?

> Is my system and software interpreting the image profile correctly? (Saving an image *without* both tagging it with a profile AND embedding the same profile in the image file is asking for trouble.)

> If I print a standard test image, does that image look [very close to] the same on paper as it does on my monitor?

> Am I using my software's "soft proofing" feature to get a better idea of what the print will look like before I send the file to the printer?

(All answers should be YES.)

Picture Taker Loc: Michigan Thumb

You might call Canon for your 100. They are pretty good. (800) 652-2666

Hamltnblue Loc: Springfield PA

Print on wrong side of the paper?
Have the correct paper type selected?
Try a test page?

Goober Loc: Southeastern PA

Print a different image and see if result is the same.

dsmeltz Loc: Philadelphia

Everything that burkphoto the photo printing guru of UHH said. Except I would have repeated "Have I calibrated and profiled my computer monitor?" between every other question.

A quick fix for calibration (until you get the equipment) is to play with the settings of your monitor while you have one of the images up until the image on your monitor matches the one you printed. Then adjust the image using whatever program you use until it looks the way you want. Then print it again.

smitty605 Loc: Kansas

OK, I will try to answer some of your questions:
1) Goober - yes I have tried other images - same result
2) burkphoto - yes to most of your questions but I took the files to Walmart and they printed just fine
3) Hamltnblue - no, yes, yes

Still looking for help ! Thanks for responding.

Picture Taker Loc: Michigan Thumb

Call CANON TECH and get help from a person trained in fixing your Canon printer. If you don't, keep struggling (800) 652-2666 or (877) 287-7032

burkphoto Loc: High Point, NC

Then you may need to contact Canon. But first, if the Pro-100 has a built-in test page printing utility, run it and see whether the print appears normal. Also look for a built-in Nozzle Check utility and run that. You might need to run the head cleaning routine.

If the test page looks good, and the nozzle check looks good, definitely call Canon tech support and have them walk through everything with you.

Just one more long-shot check... If your printer is connected via a cable, try unplugging it and re-connecting it. If one end is connected to an Ethernet router, reboot the router.

I doubt either the cable or a router would be a culprit in this case, but my long history of trouble-shooting electronics suggests that bad cables, switches, and connectors — and "dirty" AC power — cause about 80% of all problems. My router gets hung every now and then, and must be rebooted from power OFF.