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Storing Files in the Cloud is Resulting in Sharpness Degredation
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Jan 29, 2020 12:48:29   #
dsmeltz Loc: Philadelphia
 
DirtFarmer wrote:
Load the original file and the returned file into layers in Photoshop. Set blending to difference. If there's a change in sharpness, you will see a nonzero result.



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Jan 29, 2020 12:54:08   #
dsmeltz Loc: Philadelphia
 
Wanderer2 wrote:
Recently I began trying Amazon Photos cloud storage since it is free to Amazon Prime members, which I am, with unlimited storage. However the images from files stored there consistently show substantially diminished sharpness. Other image features are not negatively effected. My initial thought was that this might be due to my internet connection, which is by satellite as I live in a very rural, mountainous area in Colorado and satellite is my only option.

I called Amazon Photos customer service and they felt the satellite internet connection might be responsible but the representative had never heard of this before and was not certain. I next called my satellite internet provider, Viasat, and they did not think their service was responsible but they did suggest I change my browser from Chrome to their own browser, which they said would work faster and might solve the problem (the uploading of files to Amazon Photos is agonizingly slow with my system). I am trying the Viasat browser but it has not made any difference in the sharpness degredation in Amazon Photos, and very little if any difference in the uploading speed.

If anyone has also experienced this with any cloud storage provider and/or has any suggestions, I would be very grateful. It would seem the next step would be to try a different satellite internet provider but I am still under part of a two year contract with Viasat and a penalty would presumably result if I cancel. TIA for any suggestions.
Recently I began trying Amazon Photos cloud storag... (show quote)


I am unclear. Are you viewing the file from Amazon or downloading and saving the file from Amazon and then viewing it on your computer?

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Jan 29, 2020 14:33:29   #
JohnSwanda Loc: San Francisco
 
dsmeltz wrote:
I am unclear. Are you viewing the file from Amazon or downloading and saving the file from Amazon and then viewing it on your computer?


Read the thread - the question has been answered a few pages back. He was viewing the file from Amazon, and when he downloaded it, it was unchanged.

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Jan 29, 2020 16:53:17   #
srt101fan
 
JohnSwanda wrote:
Read the thread - the question has been answered a few pages back. He was viewing the file from Amazon, and when he downloaded it, it was unchanged.


Seems like a good enough bottom line for this thread....

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Jan 29, 2020 17:09:29   #
aellman Loc: Boston MA
 
Wanderer2 wrote:
Recently I began trying Amazon Photos cloud storage since it is free to Amazon Prime members, which I am, with unlimited storage. However the images from files stored there consistently show substantially diminished sharpness. Other image features are not negatively effected. My initial thought was that this might be due to my internet connection, which is by satellite as I live in a very rural, mountainous area in Colorado and satellite is my only option.

I called Amazon Photos customer service and they felt the satellite internet connection might be responsible but the representative had never heard of this before and was not certain. I next called my satellite internet provider, Viasat, and they did not think their service was responsible but they did suggest I change my browser from Chrome to their own browser, which they said would work faster and might solve the problem (the uploading of files to Amazon Photos is agonizingly slow with my system). I am trying the Viasat browser but it has not made any difference in the sharpness degredation in Amazon Photos, and very little if any difference in the uploading speed.

If anyone has also experienced this with any cloud storage provider and/or has any suggestions, I would be very grateful. It would seem the next step would be to try a different satellite internet provider but I am still under part of a two year contract with Viasat and a penalty would presumably result if I cancel. TIA for any suggestions.
Recently I began trying Amazon Photos cloud storag... (show quote)


One word: Carbonite. Switch to their automated cloud backup service, and you will never have another problem.

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Jan 29, 2020 17:41:34   #
David Taylor
 
aellman wrote:
One word: Carbonite. Switch to their automated cloud backup service, and you will never have another problem.


Ffs. He doesn't have a problem. Read the thread. You're welcome.

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Jan 29, 2020 17:52:09   #
CHG_CANON Loc: the Windy City
 
Files in the cloud are so much like clouds in the sky: their content and their meaning keeps changing every minute.

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Jan 29, 2020 18:00:19   #
Blenheim Orange Loc: Michigan
 
aellman wrote:
One word: Carbonite. Switch to their automated cloud backup service, and you will never have another problem.


Here is what I really love about Carbonite. They say that should you have an urgent need to quickly restore your files, they will - for a fee - send you a disk with your files on it.



Mike

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Jan 29, 2020 18:08:28   #
CHG_CANON Loc: the Windy City
 
Micdaro wrote:
They have access to your work.


If you're concerned about securing the content of your images and other files, keep them closer to the earth than to the cloud.

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Jan 29, 2020 19:30:07   #
JohnSwanda Loc: San Francisco
 
srt101fan wrote:
Seems like a good enough bottom line for this thread....


You'd think, wouldn't you. I'll bet it will go on for pages more even though the OP's problem has been resolved.

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Jan 29, 2020 19:45:58   #
Wanderer2 Loc: Colorado Rocky Mountains
 
dsmeltz wrote:
I am unclear. Are you viewing the file from Amazon or downloading and saving the file from Amazon and then viewing it on your computer?


As I explained in a subsequent post, after the original, at the time of my original post I was uploading raw files to Amazon Photo and viewing them there. That's where I saw the lack of sharpness compared to the pre-uploaded files. In response to two or three posts asking the same question or suggesting looking at the images that had been downloaded from Amazon back to my computer, I did that and found the downloaded files were as sharp as the originals. So my problem was all due to my insufficient knowledge of the cloud storage technology and has been solved, thanks to help on this forum. I don't need the images to be sharp in cloud storage, just when they are back in my computer for printing or further editing.

I'm amazed at the number of responses to my original post. Thanks to everyone.

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Jan 29, 2020 19:47:48   #
CHG_CANON Loc: the Windy City
 
Every file you move to the cloud will have a touch of grey ...

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Jan 29, 2020 21:01:29   #
anotherview Loc: California
 
I save nothing to the cloud as a matter of preserving some privacy in my life.

On the other side, the nonsense teaching of "Sharing is caring" has been instilled in others for a long time now. Social media thrives on this notion. I say no thanks.

Yet in searching on my name, I've found that some public information about me has become available via the Internet. Thankfully, this information goes back only so far.

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Jan 29, 2020 22:27:06   #
srt101fan
 
CHG_CANON wrote:
Every file you move to the cloud will have a touch of grey ...


... but it will have a silver lining!

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Jan 29, 2020 23:15:32   #
CHG_CANON Loc: the Windy City
 
Some people like clouds.
When they go away,
it's a brighter day for everyone.

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