Wanderer2 wrote:
Recently I began trying Amazon Photos cloud storage since it is free to Amazon Prime members, which I am, with unlimited storage. However the images from files stored there consistently show substantially diminished sharpness. Other image features are not negatively effected. My initial thought was that this might be due to my internet connection, which is by satellite as I live in a very rural, mountainous area in Colorado and satellite is my only option.
I called Amazon Photos customer service and they felt the satellite internet connection might be responsible but the representative had never heard of this before and was not certain. I next called my satellite internet provider, Viasat, and they did not think their service was responsible but they did suggest I change my browser from Chrome to their own browser, which they said would work faster and might solve the problem (the uploading of files to Amazon Photos is agonizingly slow with my system). I am trying the Viasat browser but it has not made any difference in the sharpness degredation in Amazon Photos, and very little if any difference in the uploading speed.
If anyone has also experienced this with any cloud storage provider and/or has any suggestions, I would be very grateful. It would seem the next step would be to try a different satellite internet provider but I am still under part of a two year contract with Viasat and a penalty would presumably result if I cancel. TIA for any suggestions.
Recently I began trying Amazon Photos cloud storag... (
show quote)
I am unclear. Are you viewing the file from Amazon or downloading and saving the file from Amazon and then viewing it on your computer?