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Help with D7500 flash problem
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Dec 8, 2019 10:25:22   #
E.L.. Shapiro Loc: Ottawa, Ontario Canada
 
If the camera indicates that the flash is on but it will not fire, that is because power is going to the flash but the "bump" has cause damage to the flash tube, the trigger circuit or some of the "wiring" in those parts of the circuit. The same kind of damage can also cause the flash not to pop up or the mechanism was damage at the same time. Tiny printed circuits and conductors are easily damaged or dislodged by impact.

I don't think this will be a very costly repair. You may wish to use your external flash equipmet instead.

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Dec 8, 2019 17:53:39   #
rjriggins11 Loc: Colorado Springs, CO
 
asymptotic_maybe wrote:
Thanks everyone...You've confirmed my fears.

I was hoping someone else had had the same condition and would tell me "all you have to do is push this button for 30 seconds while facing North and it should be fixed". One can hope, right?

Thanks again....now to fix or get an SB 400?...hmmmm...I wish the SB 400 could be a commander.

BTW, I think "bump" is accurate. It was sitting on the floor of my car, below my legs, when I turned a corner a little fast. The camera rolled over half way, ending up upside down. I certainly could have put some pressure on the popup, but that actually still works with manual triggering. The is absolutely no visible evidence of the mishap.
Thanks everyone...You've confirmed my fears. br ... (show quote)



There are a lot of electronics and switches inside the top cover that can affect this but it will require some disassembly to check it out.

I'll be more than happy to repair the camera for you and keep the cost as low as possible.

Most items can be repaired for around $50 - $150 + parts, if necessary, which are supplied at or near cost and I will contact you first for authorization if additional parts are necessary.

Simple camera cleanings cost less, $35 - $50 + S&H. This includes a thorough service and check-out for good working order. I’ll detail the body exterior, clean the mirror cage and viewscreens, update the firmware, clean the sensor spotless and I’ll even clean the inside of thee body cap for you.

Return shipping & handling usually runs about $20 anywhere within the U.S.

Most repairs will take about a week to ten days if no special order parts are needed.

All repairs are warranteed for 90 days, parts and labor.

The easiest way to have your camera equipment repaired is to simply ship it to me via your favorite carrier at the address below. Most use the US Mail Priority flat rate boxes that run $10-$15 anywhere in the country. PLEASE DO NOT SEND IT “SIGNATURE REQUIRED”.

Include a fully charged battery and charger, if possible, as most of these are proprietary to the camera and it is impossible to stock them all.

Please pack everything carefully allowing at least 2"-3" of padding all the way around.

Be sure to include a note with a brief description of the problem, any time constraints and your contact information (Name, Address, Email address & Telephone Number). Also, please visit my website – www.discountcamerarepair.com and fill out the contact form.

I can be reached at the telephone number below if you have any further questions.





Sincerely,

Rick J Riggins

2585 E Pikes Peak Ave. # T-101

Colorado Springs, CO 80909

WWW.DiscountCameraRepair.com

719-219-6884 eves.

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Dec 8, 2019 22:30:13   #
ButchS Loc: Spokane, WA
 
Clearly there is some kind of a switch attached to the flash button, that tells the camera that the flash has been deployed. That switch apparently, is not working. I believe your best bet, if you want your camera to work the way it supposed to, is to send it to Nikon. There is a customer service number that you can call. But I don’t remember what it is. You can probably get it by Google. I remember calling them once and having a very productive conversation.

In regards to your current problem, I have a D7000 that has a flash button that does not work. You have to hold the flash button down and pry the flash open with your finger nail. So there may be a known problem with D7000 and related models, with flash buttons.

The customer service at Adorama or B&H may also be able to give you some reasonable advice.

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Dec 9, 2019 09:28:18   #
rjriggins11 Loc: Colorado Springs, CO
 
ButchS wrote:
Clearly there is some kind of a switch attached to the flash button, that tells the camera that the flash has been deployed. That switch apparently, is not working. I believe your best bet, if you want your camera to work the way it supposed to, is to send it to Nikon. There is a customer service number that you can call. But I don’t remember what it is. You can probably get it by Google. I remember calling them once and having a very productive conversation.

In regards to your current problem, I have a D7000 that has a flash button that does not work. You have to hold the flash button down and pry the flash open with your finger nail. So there may be a known problem with D7000 and related models, with flash buttons.

The customer service at Adorama or B&H may also be able to give you some reasonable advice.
Clearly there is some kind of a switch attached to... (show quote)




The switch you are talking about is one thing I would check. It may be stuck, as you say, but the top cover usually needs to be removed to fix it. I fix these all the time and charge a lot less than the factory. I'll be happy to help you.

As far as the D7000, it sounds like there's some kind of contamination on the hinges or the pop-up spring has come undone. If it's just contamination, try using a cotton swab and some alcohol to clean around the hinge areas and look carefully at the surfaces where the flash makes contact with the body for sticky spots. You wouldn't believe how many of these I repaired because of a tiny spot of soda or a sticky hinge. If it's a bad spring, it will need to come apart to fix. Nikon no longer repairs the D7000 but I do. In fact, the D7000 is one of my favorite cameras. I repair them all the time. If you're interested, please leave me a PM and I'll set things up for you.

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Dec 9, 2019 12:22:39   #
ButchS Loc: Spokane, WA
 
rjriggins11 wrote:

As far as the D7000, it sounds like there's some kind of contamination on the hinges ...


The D7000 has been converted to Infrared, so I never use flash with it. But I do encourage the OP to contact you about his problem.

Thanks!

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