Canon Digital Professional 4
Oct 29, 2019 10:47:37 #
nmw1004
Loc: Dresher PA
I have been using canon's Dpp4 to process raw files. Without doing anything out of the ordinary, all the photos vanished. The only photos that i can access are the ones that were saved as collections. I tried uninstalling and reinstalling the program but nothing happened. I am not a computer guy so if anyone can figure out what went wrong in plain English I would appreciate it.
Oct 29, 2019 10:52:15 #
Define 'vanished'. External to DPP, do the file still exists on your computer? If yes, do you have a filter active inside DPP that is excluding the images from being seen?
Oct 29, 2019 11:01:20 #
See if they are still there by looking in the folder with file explorer or windows explorer, icon looks like a file cabinet in the bottom windows toolbar. Make sure you are set to view all file types. If they still exist in the windows folder you are just filtering them in dpp.
Oct 29, 2019 11:11:10 #
nmw1004
Loc: Dresher PA
The pictures are still in my other programs like picasa and canon image browser. I tried turning off the filters that appear at the top of the screen but it did not make a difference.
Oct 29, 2019 11:16:02 #
For DPPv4, there's a folder view on the left side of the desktop. If not displayed, move your most over the left edge of the screen to have this panel display. See of you're pointing to the wrong folder for where your images are located.
Oct 29, 2019 13:32:30 #
nmw1004 wrote:
I have been using canon's Dpp4 to process raw files. Without doing anything out of the ordinary, all the photos vanished. The only photos that i can access are the ones that were saved as collections. I tried uninstalling and reinstalling the program but nothing happened. I am not a computer guy so if anyone can figure out what went wrong in plain English I would appreciate it.
Files do not reside within programs, they reside in folders. They are wherever you put them. If you are able to locate the files in other programs, then you can see where they are. Determine that. Then navigate to that location in DPP4.
If any of that is confusing, let me know and we can work through it.
Mike
Oct 29, 2019 14:39:48 #
nmw1004
Loc: Dresher PA
My older program files do show up on the desktop, and I can open them. Its only the newer files that appear after the word NETWORK and they do not follow the vertical line that the other files follow. They are indented by a couple of characters.
Oct 29, 2019 15:34:00 #
nmw1004 wrote:
My older program files do show up on the desktop, and I can open them. Its only the newer files that appear after the word NETWORK and they do not follow the vertical line that the other files follow. They are indented by a couple of characters.
Maybe you can take a screen print and attach the resulting picture, being sure to store the original, so we can open and the see details?
Oct 30, 2019 10:28:36 #
nadelewitz
Loc: Ithaca NY
nmw1004 wrote:
My older program files do show up on the desktop, and I can open them. Its only the newer files that appear after the word NETWORK and they do not follow the vertical line that the other files follow. They are indented by a couple of characters.
With all due respect, it looks like you need some close and personal assistance in file management and understanding what your computer is telling you about where files are, and where files are going when you copy/move them to the computer.
Know anyone who is proficient in this area to give you a personal hand?
Oct 30, 2019 13:11:03 #
I’m sure there are much more capable people on here that’ll really be able to help, but thought I’d share a similar experience which may possibly help figure out what happened. I do my initial culling on DPP. So after I get thru all my pictures, deleting all that I don’t like, I went to exit, so I could go to my editing program. For whatever reason I had all photos selected when I opened the drop down menu to exit. I scrolled down to hit exit, but somehow I released the mouse clicker too early and released on the item just above exit, which is send images to recycle bin. Being it was straight from my SD card, in an instant, all those images went to sd card heaven, never to be seen again. Lol. I tried downloading one of those file recovery programs, downloaded it, ran it, then it says it has tens of thousands of images recovered from the card but I needed to buy a subscription before it would allow access. That’s when I remembered I already saved a copy of the files on another drive. So hard lesson learned. Poor choice of placement on DPP’s part with exit/send to recycle bin. Don’t know if this helps, maybe you did that and that’s why they disappeared. If it doesn’t help, then I’m happy to share my SNAFU, for others to laugh at or learn from. Lol.
Oct 30, 2019 13:17:09 #
reclarkeoif3 wrote:
I’m sure there are much more capable people on her... (show quote)
I never noticed that on DPP. Right you are, and welcome to UHH.
Poor choice of placement on DPP’s part with exit/send to recycle bin indeed!
Mike
Oct 31, 2019 12:57:51 #
I never noticed it either till I was in a hurry to get out of the program shortly after hitting select all. My heart sank as I saw the files going off into picture heaven!! Lol
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