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Blue screen of death?
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Aug 6, 2019 23:01:43   #
Cheapshot Loc: California.
 
I woke my 2014 27" iMac this afternoon and it opened with a screen full of one inch wide blue vertical lines. I shut it down and waited five minutes and tried to start it again...when it opened it was displaying only one, one inch, blue vertical line in the center of the screen. Where to go from here? Appreciate any wisdom that you may have to offer.

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Aug 6, 2019 23:10:50   #
sloscheider Loc: Minnesota
 
Lplug in an external monitor to eliminate a bad screen as the culprit. Do you have a recent Time Machine backup?

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Aug 6, 2019 23:12:23   #
sloscheider Loc: Minnesota
 
That model has removable RAM, it would be worth reseating (remove and reinstall) the RAM.

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Aug 6, 2019 23:40:06   #
Cheapshot Loc: California.
 
I have a MacBook pro, will that work as an external monitor for that test? I do have a recent backup but I do not use Time Machine. It is on a external hard drive and has a bootable disk. Not clear on the proper wordage of that. I recently added memory to the two open slots. So you recommend removing and reinstalling all four of those. Thank you.

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Aug 7, 2019 00:23:45   #
Harry0 Loc: Gardena, Cal
 
chashans wrote:
I have a MacBook pro, will that work as an external monitor for that test? I do have a recent backup but I do not use Time Machine. It is on a external hard drive and has a bootable disk. Not clear on the proper wordage of that. I recently added memory to the two open slots. So you recommend removing and reinstalling all four of those. Thank you.


No, the MacBook won't work like that. Like me, that port at the bottom is an outie, not an innie.
I'm going to suggest that you unplug that Mac, then remove the new Ram, and try it that way.
ALWAYS unplug! Many Macs keep certain circuits energized, even when off.
If that works, then unplug, exchange the new Ram for old, and try again.
Let us know.

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Aug 7, 2019 00:55:47   #
Mac Loc: Pittsburgh, Philadelphia now Hernando Co. Fl.
 
chashans wrote:
I woke my 2014 27" iMac this afternoon and it opened with a screen full of one inch wide blue vertical lines. I shut it down and waited five minutes and tried to start it again...when it opened it was displaying only one, one inch, blue vertical line in the center of the screen. Where to go from here? Appreciate any wisdom that you may have to offer.


I would call Apple support.
They probably know more about their own computers than anybody here on UHH.

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Aug 7, 2019 02:07:55   #
Harry0 Loc: Gardena, Cal
 
https://www.youtube.com/watch?v=TCVQFpjit-g

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Aug 7, 2019 05:50:54   #
chrissybabe Loc: New Zealand
 
Had to reply to this and I know it doesn't help but...... Are you sure you aren't dreaming ?
I thought that Macs never failed hardware wise ?

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Aug 7, 2019 07:06:05   #
ggenova64
 
chrissybabe wrote:
Had to reply to this and I know it doesn't help but...... Are you sure you aren't dreaming ?
I thought that Macs never failed hardware wise ?


Call Unique Photo @t 1-800-631-0300 and ask for Kareem. They are an authorized certified dealer thru Apple.

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Aug 7, 2019 07:07:16   #
ggenova64
 
chashans wrote:
I woke my 2014 27" iMac this afternoon and it opened with a screen full of one inch wide blue vertical lines. I shut it down and waited five minutes and tried to start it again...when it opened it was displaying only one, one inch, blue vertical line in the center of the screen. Where to go from here? Appreciate any wisdom that you may have to offer.


Call Unique Photo @t 1-800-631-0300 and ask for Kareem. They are an authorized certified dealer thru Apple.

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Aug 7, 2019 07:45:55   #
Ava'sPapa Loc: Cheshire, Ct.
 
1-800-myapple.

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Aug 7, 2019 08:52:32   #
Cheapshot Loc: California.
 
chrissybabe wrote:
Had to reply to this and I know it doesn't help but...... Are you sure you aren't dreaming ?
I thought that Macs never failed hardware wise ?


My first 27" iMac was really bad. They monitored my crashes for six months and never did solve them. I finally surrendered and tried again by purchasing this machine and then took a hammer to the old machine in my driveway for the sake of a few pictures.

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Aug 7, 2019 09:03:45   #
Picture Taker Loc: Michigan Thumb
 
CALL APPLE 800 275 2273

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Aug 7, 2019 10:20:39   #
Cheapshot Loc: California.
 
Thank you HarryO! I will get back to you on this.

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Aug 7, 2019 10:36:22   #
cdayton
 
Repeat the Haiku but substitute Apple IOS

Windows NT crashed.
I am the Blue Screen of Death.
No one hears your screams.

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