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Costco (Kirkland) Gloss Photo Paper Warped
Mar 29, 2019 14:33:59   #
AlanW Loc: Upstate NY
 
After reading some good reviews I purchased a box of 50 sheets of 11x14 Kirkland glossy photo paper in late Feb. The first 2 prints were fine, no issues. I didn't need that size again until a few days ago and I found almost every sheet to be badly warped. If I lay one flat and press the middle down, the corners come up 1/4" or more and stay that way. Even when I let the paper acclimate for a while it still does it. The paper was stored in the original box in dry conditions at 60-65 deg. I've never seen paper do this before. The prints are unusable. They don't lay anywhere near flat when matted. Has anyone seen this before? Any suggestions? I don't think I've done anything wrong, all my other papers stored alongside are fine. I haven't contacted Costco yet. Other than this issue the paper seems to be as good as other more costly brands.

Alan

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Mar 29, 2019 14:53:32   #
bkyser Loc: Fly over country in Indiana
 
Wow, that's weird. I've had awesome luck with Kirkland paper, well I did years ago. Since my business model changed a bit, I now use printers that use roll paper. You would think that paper on rolls would cause an issue, but I've never had a problem???

I wonder if turning the box over and storing it the opposite way for a period of time may help correct the issue?

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Mar 29, 2019 14:53:47   #
jeep_daddy Loc: Prescott AZ
 
Take it back to Costco and exchange it. They have one of the best customer satisfaction policies of any retailer out there.

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Mar 29, 2019 16:34:41   #
AlanW Loc: Upstate NY
 
jeep_daddy wrote:
Take it back to Costco and exchange it. They have one of the best customer satisfaction policies of any retailer out there.


Thanks. I will be going the return/exchange route.

Alan

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May 7, 2023 05:32:54   #
Morry Loc: Palm Springs, CA
 
I've used Costco paper for a few years and had good luck . . . however I only use the 8x10" size. I get 800 sheets per package and it seems to be a good value for every day kind of stuff that I print (no photos). As someone suggested Costco has a extremely good return policy. That's what I would do.

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