After reading some good reviews I purchased a box of 50 sheets of 11x14 Kirkland glossy photo paper in late Feb. The first 2 prints were fine, no issues. I didn't need that size again until a few days ago and I found almost every sheet to be badly warped. If I lay one flat and press the middle down, the corners come up 1/4" or more and stay that way. Even when I let the paper acclimate for a while it still does it. The paper was stored in the original box in dry conditions at 60-65 deg. I've never seen paper do this before. The prints are unusable. They don't lay anywhere near flat when matted. Has anyone seen this before? Any suggestions? I don't think I've done anything wrong, all my other papers stored alongside are fine. I haven't contacted Costco yet. Other than this issue the paper seems to be as good as other more costly brands.
Alan
bkyser
Loc: Fly over country in Indiana
Wow, that's weird. I've had awesome luck with Kirkland paper, well I did years ago. Since my business model changed a bit, I now use printers that use roll paper. You would think that paper on rolls would cause an issue, but I've never had a problem???
I wonder if turning the box over and storing it the opposite way for a period of time may help correct the issue?
Take it back to Costco and exchange it. They have one of the best customer satisfaction policies of any retailer out there.
jeep_daddy wrote:
Take it back to Costco and exchange it. They have one of the best customer satisfaction policies of any retailer out there.
Thanks. I will be going the return/exchange route.
Alan
Morry
Loc: Palm Springs, CA
I've used Costco paper for a few years and had good luck . . . however I only use the 8x10" size. I get 800 sheets per package and it seems to be a good value for every day kind of stuff that I print (no photos). As someone suggested Costco has a extremely good return policy. That's what I would do.
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