alh41 wrote:
I am using a Canon 80D and a Lexar SD 128 GB card.
I have had this card since January 2016, use it ALL the time and have NOT reformatted either in the camera or in my computer. I probably photograph 12 - 15 events a month to give you a feel for the number of times the card is in and out of the camera.
Recently and with increasing frequency I have been receiving unable to communicate with memory storage notifications. Taking the card out and reinserting it worked well for a while. When that didn't, I tried using a standard pencil eraser to carefully clean the tabs on the card. This worked sometimes. Next I tried using an EraserStic eraser pencil which seems to have a little more aggressive erasing capabilities. Since that too has not proven to have cured the problem, I have done a full reformatting of the card on my computer.
Currently the system is functioning ok. Over the past couple days I have removed and reinserted the card a dozen or so times, just to check.
Are there other recommended steps I should try if the problem returns?
I have an upcoming trip planned to my grandson's graduation at the Air Force Academy in May and I am thinking I will purchase a couple more cards before I go, just to be safe.
Thanks for your help.
...Al
I am using a Canon 80D and a Lexar SD 128 GB card.... (
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Hi Al,
Well, your first mistake is not regularly formatting the memory card in your camera. It's okay to format it in your computer, if you wish (though it usually doesn't really accomplish anything)... but you should always follow up by formatting it again in the camera.
Personally I would NEVER use a 128GB memory card.... that's "putting all your eggs in one basket", should the card fail or be lost. At many shoots I use three cameras with twenty memory cards.... a mix of 16GB and 32GB Compact Flash and SD. The majority are 16GB, which hold approx. 500 RAW files per card. Most events I shoot at least 1000 images and some I shoot 4000 or 5000 in a day. So I change cards fairly frequently and I ALWAYS format the card in camera before starting to shoot with it (see below). I've done this for over 20 years with different memory cards and cameras and NEVER had a card "wear out". I've had two cards FAIL (out of more than 100), but one of those was "bad" right out of the package brand new (wouldn't format in my cameras or computer) and the other failed after the very first use (we were able to copy the JPEG images off of it, but after that it locked up for some reason and we could no longer access it to retrieve the RAW files). I've NEVER had a card that worked several times fail, even after dozens or maybe even hundreds of uses.
If I used a 128GB card like yours, I could capture 4000 or more RAW images (or far more JPEGs) on it. But if it failed (rare though that may be) or I misplaced it (more likely than a failure)... I'd lose the entire day's work! By instead using smaller cards that accommodate fewer images (250 to 500, which is still a lot compared to when I needed to change film every 12 to 36 shots), if one fails or goes through the laundry in a pants pocket or I drop it in the street and a car runs over it... or whatever... I will have only lost a portion of my day's work.
I've gotten fast at safely swapping memory cards and ALWAYS formatting them in-camera. I have "Format" set up as the very first item under my Canon cameras' "user custom" menu, so it only takes a few seconds for the entire process of removing a card, inserting a fresh one, using image review to check that any files on it are old ones, and formatting it before starting to shoot with it.
You must be "moving" the images off the card or "erasing" them somehow, to make room for new images. If "moving" them, that's another mistake. You should COPY images from the card to your computer instead. This leaves the original on the card until you can confirm that the copy on the computer was done properly and have safely backed it up. If you are copying then later "erasing" from the card, that's likely why you're seeing problems. There are likely to be fragments of old files remaining on the card, which hasn't been properly re-formatted in-camera, and the accumulate bits and pieces of old files are "confusing" the camera's read/write system (I ain't a computer geek, so am just using layman's terms, which might not be technically "correct").
The third mistake you've made is using an eraser to clean the contacts on the memory card. DON'T DO THAT! Usually when there's a problem with communication across this type of contacts, it's because of oils on them. Most likely, finger oils from handling the cards. The problem with using a pencil eraser is that they're made from vegetable oil! So an eraser won't do a very good job removing oils, might even make matters worse.
Using other types of erasers that have abrasives added is EVEN WORSE. To insure connectivity with the very low voltages involved, those contacts on memory cards and in the camera itself are GOLD PLATED. This is done because gold is the best conductor and is the only metal that's completely impervious to any and all types of corrosion (silver and copper "tarnish", any ferrous metal and aluminum "rust", etc.) The only problem is that gold is relatively soft and easily damaged, so abrasives should never be used on it.
Another danger with erasers is that they tend to shed particles which might get inside the camera and cause problems.
It actually should never be necessary to clean SD card contacts. By their very design, they're "self-cleaning". The sliding action as you remove or insert the card into it's socket essentially "wipes" both surfaces that are making contact. However, if you feel the need, you should clean it with a clean, lint free rag slightly moistened with isopropyl alcohol and carefully wipe the contacts with that (on memory card, as well as batteries and lenses). Plain, inexpensive "rubbing alcohol" works fine and leaves no residue. Other types of cleaners might be used, but be careful it's not something that would damage plastic.
Lexar is a good brand of memory card, but I'd recommend you replace that big 128GB with 4 to 8 smaller ones (four 32GB or eight 16GB would give you the same total capacity, if you need that much). Be sure they are a good brand, such as Lexar or Sandisk or a few other well-known (do a search for online reviews, if you wish).
When you download images, remove the card from the camera, insert it in a card reader and COPY the images off of it. If you want to format it in the computer later, that's fine - but only do so after checking that everything was copied correctly and have it all safely backed up. It's also fine to erase the images or just leave the originals on the memory card until the next time you go to use the card... But, regardless, you MUST then format it in-camera.
In fact, ALWAYS format a card in-camera before starting to use it (if it's not new, just be certain you've first copied off of it everything that you want to keep). You should
especially make a point of doing the in-camera format if you've formatted the card in your computer or used the card in any other camera or device, where other files and structure might have been put on the card. There probably is some sort of file structure incompatibility or an accumulation of residual fragments of old files that are causing the problems you're seeing. Formatting the card in-camera before use would solve that. Note: the "quick format" that cameras normally do doesn't actually erase anything... it simply marks any old files as "okay to overwrite". But it also sets up a file structure on the card that's correct for the camera and insures the best possible compatibility and card performance.
If you do these things, you will probably never see another issue like you described. I've never seen one in 20+ years shooting digital with a couple dozen different cameras, more than a hundred different memory cards and probably several thousand downloads over the years.
EDIT: If you ever accidentally in-camera format a card with images on it that you didn't want to overwrite, it's still possible to recover them. Just don't start shooting with that card, which would add new data and overwrite the older stuff. You will need a file recovery software to retrieve the images after an accidental format.
I have Lexar's Image Rescue installed for this purpose. But it also includes a "card test and repair" utility. What that does is inspect all the sectors of a memory card. If it finds any "bad" sectors, it will mark and map around those, so that they won't be used. (Someone told me that ALL memory cards have a few bad sectors right from new, that the cards are tested and mapped this way during the manufacture process and that cards are actually made with some extra space as "headroom" which can be allocated so there's no reduction in the card's size when this is done.)
To avoid doing accidental formats while "juggling" a bunch of memory cards, I do two things.
First, I use card cases to store them. When a card's images have been safely downloaded, I put the card back in the case face up. And when I remove a card full of fresh images from my camera and put it in the case, I put it face down. Really simple. (By the way, write your name and email address and/or phone number on the back of all your memory cards, in case you ever lose one... maybe someone will find it and get in touch to return it.)
Now, I don't erase old images from my cards or format them in-computer. So the other thing I do whenever I insert a card in my camera (which often will give me a "card full" message), is first tap "image review" and look at the date of the shots on the card, to be sure they are old files and not ones I just took. Once I'm sure of that, I do the in-camera format. This is just an extra safety precaution, but I've never accidentally overwritten new images.