Sony raw file conversion error: Looking for some help with Sony raw file conversion. I am using Sony A7iii and capturing both raw and fine JPEG images. To post-process the raw images...

vbhargava Loc: San Diego

Looking for some help with Sony raw file conversion. I am using Sony A7iii and capturing both raw and fine JPEG images. To post-process the raw images in Lightroom, I had to download Adobe's DNG converter as LR does not recognize Sony's raw format. In the past I was able to convert them, but all of my latest photos when I tried to use Adobe's DNG converter I get an error message indicating that it could not parse the file. Has anyone else encountered this problem? If you did, can you please suggest how to overcome this issue. Otherwise I may have to call Adobe. Thanks.

DWU2 Loc: Phoenix Arizona area

What version of LR are you using? Adobe's list (https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html) shows you need version 7.3 or above for your cfamera.

vbhargava Loc: San Diego

Latest version of LR Classic CC as I am running on Windows 7 64-bit. I just updated my LR but still LR indicates there is no preview available for these images.

jeffhendy Loc: El Dorado Hills, CA

I only capture raw images in my A7iii, and they always convert to DNG in Lightroom.
This suggests to me that there is not a generic problem, and you should call Adobe
I have always found them very helpful
Good luck!

vbhargava Loc: San Diego

Thanks, Jeff!

jeffhendy Loc: El Dorado Hills, CA

jeffhendy wrote:

I only capture raw images in my A7iii, and they always convert to DNG in Lightroom.
This suggests to me that there is not a generic problem, and you should call Adobe
I have always found them very helpful
Good luck!

Good point about the version - I am using 8.1

gessman Loc: Colorado

vbhargava wrote:

Looking for some help with Sony raw file conversio... (show quote)

Have you downloaded and used Sony's PlayMemories software to convert your Raw files before taking them into Lightroom?

vbhargava Loc: San Diego

No. I will look for the software and download it. Thanks.

a6k Loc: Detroit & Sanibel

vbhargava wrote:

No. I will look for the software and download it. Thanks.

You may find it more accurately with the correct name.
https://fstoppers.com/news/sony-releases-imaging-edge-software-support-sophisticated-creative-work-204144

gessman Loc: Colorado

a6k wrote:

You may find it more accurately with the correct name.
https://fstoppers.com/news/sony-releases-imaging-edge-software-support-sophisticated-creative-work-204144

So, has PlayMemories been discontinued as a download from Sony's website and been replaced by the stuff you referenced? I haven't shot much in the last year and things do change but in that regard, I don't recall any notifications regarding such a change? I could check with Sony but it sounds like you're on top of this one.

a6k Loc: Detroit & Sanibel

gessman wrote:

So, has PlayMemories been discontinued as a download from Sony's website and been replaced by the stuff you referenced? I haven't shot much in the last year and things do change but in that regard, I don't recall any notifications regarding such a change? I could check with Sony but it sounds like you're on top of this one.

You asked me and I am not certain but I think that the product referenced in the article, the one I use, replaced an earlier, crappy version. Play Memories Home is a different application. The one referenced in the article is this:
https://support.d-imaging.sony.co.jp/app/imagingedge/en/download/
To clarify, the new product is a suite of 3 apps.
But..
https://www.sony.com/image-editing-video-production-software includes the stuff in my screen capture.

(Download)

markngolf Loc: Bridgewater, NJ

I have a Sony RX10 IV and it uses Sony's ARW (RAW) format. I have the latest updates of LR Classic and Photoshop CC 2019. LR and Photoshop have no issues uploading my files. If you open Creative Cloud, click on the three dots (upper right), Click on help, scroll to the bottom you'll find and option for Contact. That will lead you to a Chat for support.
Good luck,
Mark

vbhargava wrote:

Looking for some help with Sony raw file conversio... (show quote)

vbhargava Loc: San Diego

I did and resolved my issues. Thanks.

markngolf Loc: Bridgewater, NJ

My pleasure. Glad to hear that.
Mark

vbhargava wrote:

I did and resolved my issues. Thanks.

gessman Loc: Colorado

a6k wrote:

You asked me and I am not certain but I think that the product referenced in the article, the one I use, replaced an earlier, crappy version. Play Memories Home is a different application. The one referenced in the article is this:
https://support.d-imaging.sony.co.jp/app/imagingedge/en/download/
To clarify, the new product is a suite of 3 apps.
But..
https://www.sony.com/image-editing-video-production-software includes the stuff in my screen capture.

Thank you sir. I'll give what you're using a shot. I think I'm about ready to get back out shooting more often and PlayMemories just doesn't seem like grown-up software somehow.