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CS5 unauthorized notice
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Dec 20, 2018 18:10:14   #
Lukabulla
 
Hi Everyone,
Ive been using CS5 for many years on my PC ..
It was on my computer when I bought it used about 8 years ago ..

Today I get a msg from Adobe telling me it's an unauthorized programme .
The notice comes up very often when using CS5 ..

I has the same issue aout 2 years ago and someone told me how to get rid of this msg ,
which it did until today .

Can anyone remind me how to do it again please ..

Cheers

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Dec 20, 2018 18:13:21   #
CHG_CANON Loc: the Windy City
 
Did you try google for "CS5 unauthorized notice"
and investigate any of the results that seem applicable, such as:
https://forums.adobe.com/thread/2270193
or https://forums.adobe.com/thread/2273259
or https://www.youtube.com/watch?v=_hETxznO9Ho

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Dec 21, 2018 00:37:43   #
JD750 Loc: SoCal
 
Lukabulla wrote:
Hi Everyone,
Ive been using CS5 for many years on my PC ..
It was on my computer when I bought it used about 8 years ago ..

Today I get a msg from Adobe telling me it's an unauthorized programme .
The notice comes up very often when using CS5 ..

I has the same issue aout 2 years ago and someone told me how to get rid of this msg ,
which it did until today .

Can anyone remind me how to do it again please ..

Cheers


Ask the seller to give you the source disk? Or buy a legitimate license?

Seriously just because the program was on the disk when you bought it does not mean you have the rights to use the program. But many people feel entitled in that regard. This is really between the seller and you not between Adobe and you.

Just saying...

Reply
 
 
Dec 21, 2018 01:02:43   #
rgrenaderphoto Loc: Hollywood, CA
 
Lukabulla wrote:
Hi Everyone,
Ive been using CS5 for many years on my PC ..
It was on my computer when I bought it used about 8 years ago ..

Today I get a msg from Adobe telling me it's an unauthorized programme .
The notice comes up very often when using CS5 ..

I has the same issue aout 2 years ago and someone told me how to get rid of this msg ,
which it did until today .

Can anyone remind me how to do it again please ..

Cheers


Sure, it's easy. Go to the Adobe site and purchase the Creative Cloud Photography bundle.

Reply
Dec 21, 2018 05:50:20   #
Gene51 Loc: Yonkers, NY, now in LSD (LowerSlowerDelaware)
 
The seller did not "own" the software. And neither do you. He may or may not have had a license, but that is not transferable, unless Adobe is involved.

Selling you a computer with CS5 on it without Adobe's "blessings" is pure software piracy - he had no right to do that - it was never his in the first place.

So let me understand - you have been using pirated software for 8 yrs, you were warned once that the software was not legit by the actual intellectual property rights owner - Adobe - you managed to enlist the help of a conspirator to circumvent the authorization issue, and you've arrived at this forum attempting to enlist more conspirators to help you circumvent the license and authorization rules again. I hope no one helps you, because what you need to do is buy a legit license. It's only $10/month.Then you can enlist the help of Adobe's customer service and tech people to help you resolve issues - the legit way. More than likely your 8 yr old computer may need to be upgraded or replaced if it doesn't meet current minimum requirements.

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Dec 21, 2018 06:51:02   #
kd7eir Loc: Tucson, AZ
 
Gene51 wrote:
The seller did not "own" the software. And neither do you. He may or may not have had a license, but that is not transferable, unless Adobe is involved.

Selling you a computer with CS5 on it without Adobe's "blessings" is pure software piracy - he had no right to do that - it was never his in the first place.

So let me understand - you have been using pirated software for 8 yrs, you were warned once that the software was not legit by the actual intellectual property rights owner - Adobe - you managed to enlist the help of a conspirator to circumvent the authorization issue, and you've arrived at this forum attempting to enlist more conspirators to help you circumvent the license and authorization rules again. I hope no one helps you, because what you need to do is buy a legit license. It's only $10/month.Then you can enlist the help of Adobe's customer service and tech people to help you resolve issues - the legit way. More than likely your 8 yr old computer may need to be upgraded or replaced if it doesn't meet current minimum requirements.
The seller did not "own" the software. A... (show quote)


No, you do NOT need Adobe's "blessings" to sell a computer with CS5 on it. The license is for the use of the software on the physical device, there is NOTHING in the license that says you cannot sell the physical device that the software is license to run on.

As Adobe themselves have stated "However we did see last week that a small number of completely genuine customers have been identified during validation and this reflects a glitch in the validation checking service."

So your presumption that the OP is a thief is reflective of your inner feelings of guilt, not anything at all to do with him.

Next time learn some FACTS instead of trying to show the world that you googled some big, ominous sounding words and used them 100% out of context.

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Dec 21, 2018 07:15:49   #
traderjohn Loc: New York City
 
JD750 wrote:
Ask the seller to give you the source disk? Or buy a legitimate license?

Seriously just because the program was on the disk when you bought it does not mean you have the rights to use the program. But many people feel entitled in that regard. This is really between the seller and you not between Adobe and you.

Just saying...


He has had it for 8 years.

Reply
 
 
Dec 21, 2018 09:13:08   #
jerryc41 Loc: Catskill Mts of NY
 
This sounds like an Adobe glitch. Find your key/serial number and contact Adobe and straighten this out. The original owner of the computer bought and used the software, and you've been using it for years, so chances are, it's legitimate. Maybe Adobe can straighten this out permanently.

Reply
Dec 21, 2018 09:13:59   #
wds0410 Loc: Nunya
 
kd7eir wrote:
No, you do NOT need Adobe's "blessings" to sell a computer with CS5 on it. The license is for the use of the software on the physical device, there is NOTHING in the license that says you cannot sell the physical device that the software is license to run on.

As Adobe themselves have stated "However we did see last week that a small number of completely genuine customers have been identified during validation and this reflects a glitch in the validation checking service."

So your presumption that the OP is a thief is reflective of your inner feelings of guilt, not anything at all to do with him.

Next time learn some FACTS instead of trying to show the world that you googled some big, ominous sounding words and used them 100% out of context.
No, you do NOT need Adobe's "blessings" ... (show quote)


Just plain rude, unnecessary, and condescending.

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Dec 21, 2018 10:57:52   #
Straightshooter Loc: Edmonton AB
 
wds0410 wrote:
Just plain rude, unnecessary, and condescending.


But those are facts and half the people on here that give so called advice don't know the facts

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Dec 21, 2018 11:01:50   #
Paul J. Svetlik Loc: Colorado
 
Interesting note Lukabulla!
I purchased my CS5 from B&H, but when I replaced my old computer and tried to install CS5 on the new one, I found that computer Geeks who used to work on my old computer, lost the jacket from my CS5 CD with the installation code. Without this combination, Adoby did not allow me to use the program - telling me, that they don't have a record of my sale. I don't think B&H would sell me a coppied program?
So I had to install my older CS4 program and subscribed later for the new Adoby PhotoShop.
I still miss my CS5, though.

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Dec 21, 2018 11:28:09   #
Bill_de Loc: US
 
Doing a little Google searching it does seem that Adobe's verification program is the culprit. On one site an Adobe rep confirmed this. In many cases it was on Apple computers after Apple did an update. The Adobe folks recommended deleting and reinstalling the program. It didn't always work.

---

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Dec 21, 2018 12:08:17   #
Stanmckinney
 
Older programs may not work on newer computers. I owned an older version of Photoshop and was happy with it. But it would not work properly after upgrading my computer’s operating system. So I now pay Adobe a monthly fee for Photoshop.

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Dec 21, 2018 12:10:39   #
wds0410 Loc: Nunya
 
Straightshooter wrote:
But those are facts and half the people on here that give so called advice don't know the facts


Facts can be presented without being rude and condescending.

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Dec 21, 2018 12:26:47   #
PGHphoto Loc: Pittsburgh, PA
 
Paul J. Svetlik wrote:
Interesting note Lukabulla!
I purchased my CS5 from B&H, but when I replaced my old computer and tried to install CS5 on the new one, I found that computer Geeks who used to work on my old computer, lost the jacket from my CS5 CD with the installation code. Without this combination, Adoby did not allow me to use the program - telling me, that they don't have a record of my sale. I don't think B&H would sell me a coppied program?
So I had to install my older CS4 program and subscribed later for the new Adoby PhotoShop.
I still miss my CS5, though.
Interesting note Lukabulla! br I purchased my CS5 ... (show quote)


If you contact Adobe, they usually will get you set up with the serial number. I believe it has been since CS3 that you must have an adobe account and they are able to issue a serial number as long as you can show that you are the person who created the account. At some point, the registration process collected the CPU id so a reinstall onto a new disk using the old CPU was quick and easy. I have done that numerous times. Not sure though when the PS5 was to be sunsetted. At that point you are out-of-luck as they won't support it after that.

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