Support for Canon CR3 in Photoshop Elements 2019 Problem
Dec 11, 2018 13:33:26 #
A few days ago there was a question from a user regarding this topic. I copied the post and reached out to a beta test group for a solution to the problem.
Here is the initial post:
Smudgey (a regular here) Joined: Feb 20, 2015 Posts: 1242 Loc: Ohio, Calif, Now Arizona
I wonder if anyone else is having the same problem that I am with Photoshop Elements 2019 (PSE). I have been using PSE ever since the very first one. I upgrade every few years as needed. I recently upgraded to PSE 2019, I also purchased a new Canon EOS R and I love it. I shoot Raw Full Frame Images which creates CR3 Raw file. CR3 is apparently the new Raw file format as it used to be CR2. The PSE2019 upgrade wont recognize the CR3 format. I went to the Adobe web site and they address the problem with a patch called Camera Raw 11.0. I down loaded the patch, It requires you to uninstall PSE, then reinstall PSE and run the patch. I run the patch and it runs just fine showing that the patch is installed properly. I re-open PSE and check the filters and the old version of raw is still there. I have looked for a Tech. phone number for Adobe with no success. That apparently is now a major secret. I am at my wits end (as limited as that is). I know I am dealing with everything new. New PSE, New CR3 File format and New EOS R camera. I thought maybe one of you folks might be having the same problem.
Here is the reply I got back from an Adobe rep in that group.
Hi Don,
ACR 11.1 (Adobe Camera Raw) is live now, but not ECR (Elements Camera Raw). For updating to latest ECR, please follow these steps.
1. You need to update ACR through Adobe CC. Once updated, it will reflect at 'C:\Program Files\Common Files\Adobe\Plug-Ins\CC\File Formats'.
2. Then copy 'Camera Raw.8bi' file to 'C:\Program Files\Common Files\Adobe\Plug-Ins\Elements 17\File Formats'.
This will update PSE 2019 to latest ECR.
Obviously, at this point, it is only useful if Smudgey also has PS CC. I suspect that Adobe will provide an update to the ACR that is in Elements sometime soon. Or possibly a trial version of PS CC could be downloaded and used to go through the steps outlined.
FWIW
Here is the initial post:
Smudgey (a regular here) Joined: Feb 20, 2015 Posts: 1242 Loc: Ohio, Calif, Now Arizona
I wonder if anyone else is having the same problem that I am with Photoshop Elements 2019 (PSE). I have been using PSE ever since the very first one. I upgrade every few years as needed. I recently upgraded to PSE 2019, I also purchased a new Canon EOS R and I love it. I shoot Raw Full Frame Images which creates CR3 Raw file. CR3 is apparently the new Raw file format as it used to be CR2. The PSE2019 upgrade wont recognize the CR3 format. I went to the Adobe web site and they address the problem with a patch called Camera Raw 11.0. I down loaded the patch, It requires you to uninstall PSE, then reinstall PSE and run the patch. I run the patch and it runs just fine showing that the patch is installed properly. I re-open PSE and check the filters and the old version of raw is still there. I have looked for a Tech. phone number for Adobe with no success. That apparently is now a major secret. I am at my wits end (as limited as that is). I know I am dealing with everything new. New PSE, New CR3 File format and New EOS R camera. I thought maybe one of you folks might be having the same problem.
Here is the reply I got back from an Adobe rep in that group.
Hi Don,
ACR 11.1 (Adobe Camera Raw) is live now, but not ECR (Elements Camera Raw). For updating to latest ECR, please follow these steps.
1. You need to update ACR through Adobe CC. Once updated, it will reflect at 'C:\Program Files\Common Files\Adobe\Plug-Ins\CC\File Formats'.
2. Then copy 'Camera Raw.8bi' file to 'C:\Program Files\Common Files\Adobe\Plug-Ins\Elements 17\File Formats'.
This will update PSE 2019 to latest ECR.
Obviously, at this point, it is only useful if Smudgey also has PS CC. I suspect that Adobe will provide an update to the ACR that is in Elements sometime soon. Or possibly a trial version of PS CC could be downloaded and used to go through the steps outlined.
FWIW
Dec 18, 2018 18:51:06 #
FWIW Adobe has now released the latest version of ACR for Photoshop Elements 2019. I strongly suspect that this will allow Elements to read the new Canon CR3 files.
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