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Can't import photos.
Nov 18, 2018 18:56:12   #
splitload Loc: Central Flordia
 
I have a Dell desktop with windows 10. I have been placing my sd card in the onboard slot and have imported my photos.

I have just returned from a vacation and cannot import my photos as I always have. I place the card in the slot and
I get a slideshow,

According to the help section I have to use a USB cable to import the photos. Did I miss an update I didn't want?

I have been importing from the SD card for years, any idea why I can't now?

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Nov 18, 2018 19:20:35   #
bobmcculloch Loc: NYC, NY
 
Are you using windows to import? does the SD card appear in the file explorer?

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Nov 18, 2018 19:23:20   #
vinnya Loc: connecticut
 
I have a Dell also and it happens to me once in awhile and found that if I restart the computer everything is back to normal

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Nov 18, 2018 20:28:30   #
Linda From Maine Loc: Yakima, Washington
 
Go to control panel - hardware and sound - autoplay. Select camera storage/memory card and from the drop down menu choose an option. I have mine set to "take no action." I create a new folder in Pictures and just drag the photos from the SD card to my folder.

I don't know if the Windows update automatically changed what you had before because I have had my own laptop offline for months (one of the huge irritations is how often preferences are changed with those updates)

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Nov 18, 2018 21:13:15   #
splitload Loc: Central Flordia
 
Thank you to all. Problem solved.

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Nov 19, 2018 06:48:02   #
vinnya Loc: connecticut
 
What did you do to fix the problem may be of help if I have it again or someone else ?

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Nov 19, 2018 07:57:29   #
splitload Loc: Central Flordia
 
I was able to return to my normal importing from the SD card by rebooting the computer.

Thank you for the quick responses.

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Nov 19, 2018 08:01:34   #
mborn Loc: Massachusetts
 
When that happened to me I had to replace the onboard card reader. Good thing it was covered by the warranty

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Nov 19, 2018 08:19:46   #
jerryc41 Loc: Catskill Mts of NY
 
splitload wrote:
I was able to return to my normal importing from the SD card by rebooting the computer.


Take a look at "The IT Crowd" on Netflix. "Did you try turning it off and back on again?" Funny show from England.

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Nov 19, 2018 08:24:28   #
kd7eir Loc: Tucson, AZ
 
mborn wrote:
When that happened to me I had to replace the onboard card reader. Good thing it was covered by the warranty


Launching a slide show is software not hardware - there is no reason to replace the hardware for that.

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Nov 19, 2018 08:27:49   #
duck72 Loc: Laurel Ridge, PA
 
I am glad to see that you have solved your "problem." I would make the suggestion that in the future whenever you update your operating system, that you *immediately* manually reboot your computer after the update is finished. This is not a trolling- just a result of computer experience - large and small - since the 1970s. Happy shooting! (And downloading your images

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Nov 19, 2018 09:36:51   #
markngolf Loc: Bridgewater, NJ
 
Always a first step when the unexpected happens on a computer.
Glad you solved it.
Mark
splitload wrote:
I was able to return to my normal importing from the SD card by rebooting the computer.

Thank you for the quick responses.

Reply
Nov 19, 2018 17:05:04   #
TheShoe Loc: Lacey, WA
 
Linda From Maine wrote:
Go to control panel - hardware and sound - autoplay. Select camera storage/memory card and from the drop down menu choose an option. I have mine set to "take no action." I create a new folder in Pictures and just drag the photos from the SD card to my folder.

I don't know if the Windows update automatically changed what you had before because I have had my own laptop offline for months (one of the huge irritations is how often preferences are changed with those updates)
Go to control panel - hardware and sound - autopla... (show quote)


:sm 24:
Sound advice, Linda. By making "take no action" the default you make it possible to use the File Explorer without the necessity of first closing the slideshow.

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