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Photoshop Issue After Update
Nov 14, 2018 14:46:07   #
DWU2 Loc: Phoenix Arizona area
 
Today, I updated Photoshop CC. It was a minor bugfix update. I just noticed a new issue. If I open Lightroom, select a photo, and choose Edit in Photoshop CC, when Photoshop opens the photo, the edit options are all grayed out. I've attached a photo showing this happening. If I open the same photo in Photoshop directly (without having selected the photo from Lightroom), the problem doesn't occur. Has anyone else encountered this? Can you suggest a fix?



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Nov 14, 2018 14:58:53   #
kenievans Loc: Dallas
 
I have upgraded to 2019 recently and I don't have that issue. I just tried to be sure and I have the full menu with both RAW and JPG files.

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Nov 14, 2018 16:16:44   #
DWU2 Loc: Phoenix Arizona area
 
Here are a couple of updates on this issue for anyone who may be experiencing it:
1. I discovered that if I launch PS first, before selecting Edit in PS CC from LR, then PS acts normally. That is therefore a work-around if you're having the problem.
2. I called Adobe tech support, and was on the phone with them for 45 minutes. They were unable to resolve, and have escalated to a higher level. But, what the tech also did was to re-install the previous version of PS CC, and he set this up as a choice in the Edit In feature of LR. So, I now have two copies of PS installed, on to use when I want to use PS 2019, and the other to use with the LR Edit In command. I suspect that this problem will remain until Adobe releases its next bugfix.

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Nov 14, 2018 19:10:57   #
artBob Loc: Near Chicago
 
Have not had that problem, but read that PS should be open BEFORE LR if you are going to edit. Do you use <CMD> e to send the original to PS? No probs for me when I do that.

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