It would be nice if this could be where more people look like in the Main Photo Discussion but here it is anyway.
For those new to this forum or to Canon products this is a good site to check to look for service advisories or firmware updates etc. for various Canon products.
You might be having a problem listed here and it can be easily resolved by contacting Canon.
https://www.usa.canon.com/internet/portal/us/home/support/product-advisories/Hope this helps.
Thanks --- Used it to upgrade DPP
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