lens problems: I recently bought a new 18-200 nikon lens and today it was sticking at around 70mm but sometimes it didn't. Also it is making a loud grinding noise when trying to focus.

issa2006.

I recently bought a new 18-200 nikon lens and today it was sticking at around 70mm but sometimes it didn't. Also it is making a loud grinding noise when trying to focus. It also makes this noise when I put the battery in or turn the camera on. It will eventually focus with some effort. It does not appear to be the camera because other lenses are working fine.It is a nikon 3400. Will it cost more to fix the lens than buying a new one or refurbished. HELP!
Any ideas would be helpful.

Architect1776 Loc: In my mind

issa2006. wrote:

I recently bought a new 18-200 nikon lens and today it was sticking at around 70mm but sometimes it didn't. Also it is making a loud grinding noise when trying to focus. It also makes this noise when I put the battery in or turn the camera on. It will eventually focus with some effort. It does not appear to be the camera because other lenses are working fine.It is a nikon 3400. Will it cost more to fix the lens than buying a new one or refurbished. HELP!
Any ideas would be helpful.

If recently purchased it should be under warranty. Fixing should be no charge. Contact Nikon for returning for repair.

mcmama

I bought the same lens off eBay. 41 days later it did the same thing, eventually not even manually focusing. The seller refused to work with me since the 30 day eBay guarantee was up.

Was yours new? If so, it should be under warranty. If bought off eBay, seller should refund you the money and pay to ship it back.

Architect1776 Loc: In my mind

mcmama wrote:

I bought the same lens off eBay. 41 days later it did the same thing, eventually not even manually focusing. The seller refused to work with me since the 30 day eBay guarantee was up.

Was yours new? If so, it should be under warranty. If bought off eBay, seller should refund you the money and pay to ship it back.

Here is what the OP said. "I recently bought a new 18-200 nikon lens and today..."

Vietnam Vet

If it was from BnH within the last 30 days you need to call them

mcmama

Architect1776 wrote:

Here is what the OP said. "I recently bought a new 18-200 nikon lens and today..."

And your point? If it was brand new, it should be a no-brainer that he contact the place from where he bought it since it has at least a one-year warranty. Since he asked about the cost of fixing it, I assumed it was “new” to him; otherwise why ask about having to purchase another one?

PixelStan77 Loc: Vermont/Chicago

issa2006. wrote:

I recently bought a new 18-200 nikon lens and today it was sticking at around 70mm but sometimes it didn't. Also it is making a loud grinding noise when trying to focus. It also makes this noise when I put the battery in or turn the camera on. It will eventually focus with some effort. It does not appear to be the camera because other lenses are working fine.It is a nikon 3400. Will it cost more to fix the lens than buying a new one or refurbished. HELP!
Any ideas would be helpful.

Return it to Nikon for warranty repair

SX2002 Loc: Adelaide, South Australia

Here in Australia we return faulty new items to the point of purchase...not the manufacturer...(Nikon)
I guess it must be different in the US...?

RWR Loc: La Mesa, CA

SX2002 wrote:

Here in Australia we return faulty new items to the point of purchase...not the manufacturer...(Nikon)
I guess it must be different in the US...?

We send it to the seller for exchange, refund or replacement. It goes to the manufacturer for repair.

SX2002 Loc: Adelaide, South Australia

RWR wrote:

We send it to the seller for exchange, refund or replacement. It goes to the manufacturer for repair.

Yes, the same here except the dealer replaces the item to the buyer and then returns the item...when I read return to Nikon for repair I thought the buyer returned it, is this the case..?
Ron.

RWR Loc: La Mesa, CA

SX2002 wrote:

Yes, the same here except the dealer replaces the item to the buyer and then returns the item...when I read return to Nikon for repair I thought the buyer returned it, is this the case..?
Ron.

You’re correct in both instances. When we say return to Nikon for repair, it generally refers to sending it to one of their USA authorized repair facilities, who then may or may not send it to the factory for actual repair.

traderjohn Loc: New York City

issa2006. wrote:

I recently bought a new 18-200 nikon lens and today it was sticking at around 70mm but sometimes it didn't. Also it is making a loud grinding noise when trying to focus. It also makes this noise when I put the battery in or turn the camera on. It will eventually focus with some effort. It does not appear to be the camera because other lenses are working fine.It is a nikon 3400. Will it cost more to fix the lens than buying a new one or refurbished. HELP!
Any ideas would be helpful.

"Will, it cost more to fix the lens than buying a new one or refurbished. HELP!"
My first thought is; hard telling not knowing. How can you expect someone here to give you a cost to repair the problem?

Bultaco Loc: Aiken, SC

I've been using a 18-200 VRII without a problem. Call 1-800-645-6687 Nikon support if new and not gray market iot will cost nothing.

jerryc41 Loc: Catskill Mts of NY

issa2006. wrote:

I recently bought a new 18-200 nikon lens and today it was sticking at around 70mm but sometimes it didn't. Also it is making a loud grinding noise when trying to focus. It also makes this noise when I put the battery in or turn the camera on. It will eventually focus with some effort. It does not appear to be the camera because other lenses are working fine.It is a nikon 3400. Will it cost more to fix the lens than buying a new one or refurbished. HELP!
Any ideas would be helpful.

Depending on how recent "recently" is, I'd return it and get another. Otherwise, make use of the warranty. My 18-200mm worked fine. Since it's new, the repair should be covered. If you have to pay for the repair, buying a used lens might be a better choice. Below are recent sales on eBay.

https://www.ebay.com/sch/i.html?_from=R40&_nkw=nikon+18-200mm&_sacat=0&Brand=Nikon&_dcat=3323&LH_ItemCondition=3000&rt=nc&LH_Sold=1&LH_Complete=1

rmalarz Loc: Tempe, Arizona

Any equipment of mine that doesn't perform as expected is taken or shipped to an appropriate repair facility.
--Bob

issa2006. wrote:

I recently bought a new 18-200 nikon lens and today it was sticking at around 70mm but sometimes it didn't. Also it is making a loud grinding noise when trying to focus. It also makes this noise when I put the battery in or turn the camera on. It will eventually focus with some effort. It does not appear to be the camera because other lenses are working fine.It is a nikon 3400. Will it cost more to fix the lens than buying a new one or refurbished. HELP!
Any ideas would be helpful.