TGanner Loc: Haines, Alaska

Several times a day I have to reboot Lightroom Classi after the window has been minimized or the computer nods off into quiet mode. "Lightroom is not responding" puts me into reboot limbo. I am running Windows 10, LR Classic, and I keep hoping the occasional updates will fix this bug. Adobe tech support has been unable to resolve this. Anyone else experiencing this issue and have recommendations?

Longshadow Loc: Audubon, PA, United States

I'm curious...
Desktop or laptop?
I don't use LR, but Firefox sometimes does that on my Toshiba Satellite laptop.
It appears to be my laptop, but no idea why, unless it might be Norton doing its thing.

TGanner Loc: Haines, Alaska

PC Desktop, running Windows 10. And this is a computer pretty well devoted to graphics work. Office and other misc applications are on a second computer. It should not be too cluttered with renegade dll files, but who knows in the land of Microsoft?

Longshadow Loc: Audubon, PA, United States

Yea, between Microsoft and virus scanners (which are hidden so someone getting into your computer cannot turn it off), who knows what's happening anymore. I was totally surprised to see the number of processes running on my Win 7 box(es).

alx Loc: NJ

If you are able to bring up Task Manager you can always just select Lightroom and END TASK. That sould at least save you the trouble of the full reboot.

TGanner Loc: Haines, Alaska

Clarification: I am just rebooting Lightroom, through the 'close program' option by right clicking on the task bar. It is a buggy annoyance, nonetheless.

JD750 Loc: SoCal

Technically that would be restarting not rebooting. Just saying.

You say it is happening after the computer sleeps (quiet mode is sleep?) OR minimizing. That sounds more like an OS glitch. One thing you might try is look at what settings are available for sleep mode in Windows 10 then try changing some of them (one at a time).

TGanner Loc: Haines, Alaska

Thank you for the semantic clarification and my apologies for the ambiguity. It happens sometimes after the window has been minimized, other times after the computer monitor has turned off and the system has gone into 'standby' rather than 'sleep' (my bad once more). Program just "not responding." It is a haphazard occurrence, but happens a few times a day without fail.

JD750 Loc: SoCal

Take a look at the standby options, try changing them.

dcampbell52 Loc: Clearwater Fl

Mine does the same thing. I can usually get a cup of coffee and wait but if that doesn't work in a reasonable time, I reboot the computer and it usually starts working. I have been having trouble with Skylum's Aurora (both the new version 2019, and the older 2018 version) not starting at all. I even went through and disabled all virus protection and anything that I can find that might block it. Skylum has been working it too and as of yet, no solutions. Lightroom seems to work correctly after a reboot. I'm also using Windows 10 and a dedicated graphics machine... 16gb graphics accelerator, 32gb ram, A 1tb C: drive and 7 10 tb additional drives.. none over half full. 1000watt power supply etc.

Capn_Dave

It could be the Graphics Accelerator acting up. Try turning it off in preferences

Jaackil Loc: Massachusetts

I think this is a Windows 10 problem. You did not mention the OS but my laptop is doing the same thing since the latest 10 creators update or what ever they call it. It seems to be related to sleep mode. When ever the computer or Lightroom approach sleep mode things seem to freeze. Or if I move too fast. As in clicking through images quickly 4 or 5 in a row and it stops responding. It’s as if the latest version of the OS does not multi task as well. Just my observation.

dcampbell52 Loc: Clearwater Fl

I agree. Microsoft has announced issues with the "last autoupdate" of Windows 10, which began rollout early Oct. and then was halted by MS. However, my Windows issues probably goes back a couple of more updates... but MS doesn't want to admit it. My guess is that they will release a new update to fix the issues soon. However, rebooting my CPU seems to solve the "not responding" issue in LR.

Anvil Loc: Loveland, CO

I get the "not responding" issue quite frequently, and it has been happening for many releases. I've never had to reboot the machine, though. I've also not had to kill Lightroom, and restart it, either. It always works out, though it is annoying how long it can take. Though my computer more than meets the minimum requirements for LR and PS, it does not exceed them by very much. I think the "not responding" issue is probably a combination of not enough memory and that ridiculous pre-fetching, by Windows 10. This is where the OS tries to anticipate your actions, and pre-fetches resources for programs you may have no intention of running. There is no official way of turning this off, but there are hacks.

The situation is so bad, with Windows 10, that the Task Manager often will not come up in any quick manner, and the Task Manager often is a victim of the "not responding" issue. The Task Manager? Come on!

Someone mentioned issues with the last autoupdate of Windows 10. For at least the last three, scheduled updates, I have received several, little fixes to the updates. Several, not one. If MS expects me to continue doing their QA for them, they ought to put me on retainer.

dcampbell52 Loc: Clearwater Fl

I agree. While I really like Adobe and especially the photography package of LR and PS plus their supporting programs, they do seem to have a few issues with MS. I will say that after having Apple's OS and MS Windows 10 (which is a huge upgrade from the older versions of Windows and Dos)…. I really wish it was available for Linux / Unix but that would have it's own issues.... I really do like it on my Windows machine when everything works correctly.