14kphotog Loc: Marietta, Ohio

I have a Canon Pixma Pro 9000 printer. My Windows 7 computer crashed and, my grandson built me a new Windows 10. The printer will NOT work with the new computer. Has anyone else been able to make this combination work ? Don't have $500.00 for new printer.

Stardust Loc: Central Illinois

No experience with this brand but very likely you are missing a driver that Win 10 needs. If a disc came with your printer you may wish to use it to load the driver's or try Ms Google for how others have solved. Canon printer support might be able to help. This is a well known problem with your printer and upgrades to Win 10.

TBerwick Loc: Houston, Texas

https://www.usa.canon.com
has the drivers you need.

Jrhoffman75 Loc: Conway, New Hampshire

Canon says "Canon will not issue drivers for this model [Pro9000] to support the Windows 10 operating system. The Windows 7 or Windows 8 drivers should function in the Windows 10 environment with some limitations which are currently unknown to Canon."

leftj Loc: Texas

Wow! Have your grandson help you. If he can build a computer he can certainly solve this itty bitty problem which is probably just a driver issue.

jerryc41 Loc: Catskill Mts of NY

Sad, but true. How Canon can avoid having a software update for Win10 is beyond me. It's not like the 9000 is a cheap throw-away printer. I have one in the garage that works, but I can't use it with Win10. Look at the Pro-100. It's often available for $100, or so, with rebates.

Another choice would be to use an old or cheap computer with Win7 installed just to print with the 9000.

Picture Taker Loc: Michigan Thumb

Call Canon (800) 275-2273

Jrhoffman75 Loc: Conway, New Hampshire

As frustrating as that is, the reality is that for less than the price of a replacement ink set for the Pro9000 you can get a much better printer complete with a full inkset if you get a Pro-100 at the rebate price.

wrangler5 Loc: Missouri

All printers (and most other peripherals) are abandoned by their factories after a certain length of time - or after a certain number of "new and improved" models have been released.

For many years I used inexpensive Epson printers (C84 through C88+) with third party gray inks to do B&W photographs, and even though Epson would still sell those printers on their web site, they did not update the drivers after Windows XP. There was a Win7 driver, but it was very primitive compared to the XP driver - basically let you select number of prints and landscape/portrait mode, but not much more, whereas the XP driver offered extensive brightness, contrast, and individual color controls, all of which I used to balance the output between printers (I ran 2 of 'em, both for speed and for backup, as I usually made ~1000 prints between Thanksgiving and Christmas every year and didn't have time to buy and install a replacement if one crapped out.) I kept an old laptop with XP on it just to run those printers.

It's a fact of life with computers. I've read that the last standalone version of Lightroom (v6), which you can still buy from Adobe, will not run properly under the latest Mac OS (Mojave.) And Adobe won't fix it - because everything but their cloud/subscription products are considered "obsolete", with a very few exceptions.

revhen Loc: By the beautiful Hudson

Quite frankly, WIN10 creates more problems than it solves. Bow-wow-wow

TriX Loc: Raleigh, NC

I’m successfully using a Pro 9000 MKII with Windows 10 with no issues. Unless the Win 10 installation updated the driver, it’s the Windows 7 driver. I have no idea of the MKII driver will work with the 9000 MKI, but perhaps worth a try? If that fails, a new Pro 100 is, with rebates, and as previously mentioned, cheaper than a set of ink cartridges for your existing printer and typically ships with a 50 sheet pack of 13x19 paper.

BebuLamar

Short of using the MKII driver you can buy another hard drive and install Windows 7 on it. Swap the hard drive whenever you want to print. You can also run Windows 7 under some emulator software like Virtualbox or Windows Hyper V.

elliott937 Loc: St. Louis

Jerry, the printer you are referring to, the one that won't work with Window 10, are you referring to the Canon 9900?
Bill

hassighedgehog Loc: Corona, CA

You might try and run the printer's program in compatibility mode in Windows 10. Googled (compatibility mode) in Windows 10:
Most software created for previous versions of Windows run well in Windows 10, but you might have some older apps that don't work well or even at all with the new operating system. You can try to fix any issues you have running these older desktop programs in Windows 10 by changing their compatibility mode settings.Aug 24, 2015
However, you probably need the driver.

MMC Loc: Brooklyn NY

Are you talking about this printer? Canon PIXMA Pro9000 Mark II Inkjet Photo Printer. I am using this printer with Windows 10 for a long time without any problem. Try open Control panel and click Add a device. It should solve your problem.