Canon Connect
Sep 23, 2018 22:06:40 #
PatM
Loc: Rocky Mount Mo.
Good Evening,
Maybe a little help here. I am and have been having problems using the Canon Connect software. I am not unfamiliar with phones and software. Hence “ When all else fails... Read the Directions!!”
1. Camera does not show up on the phone in WiFi. (iPhone ) After much profanity and finagling turning on and off the phone and camera (Canon 80D ) sometimes it will show up and connect. It will work okay at that point.
2. Then if anything goes into sleep mode regaining connectivity is a virtual nightmare thus more profanity.
Q: has anyone had similar issue with this feature? It seems to me that this should be a fairly simple task.
Maybe someone has discovered a common flaw on this Model or common user error to explain the issue.
Thanx for any suggestions
Pat
Maybe a little help here. I am and have been having problems using the Canon Connect software. I am not unfamiliar with phones and software. Hence “ When all else fails... Read the Directions!!”
1. Camera does not show up on the phone in WiFi. (iPhone ) After much profanity and finagling turning on and off the phone and camera (Canon 80D ) sometimes it will show up and connect. It will work okay at that point.
2. Then if anything goes into sleep mode regaining connectivity is a virtual nightmare thus more profanity.
Q: has anyone had similar issue with this feature? It seems to me that this should be a fairly simple task.
Maybe someone has discovered a common flaw on this Model or common user error to explain the issue.
Thanx for any suggestions
Pat
Sep 23, 2018 22:15:49 #
Sep 23, 2018 23:09:20 #
PatM wrote:
Good Evening, br Maybe a little help here. I am an... (show quote)
I can't offer help with WiFi but on the side Opposite the battery there is a window with all kind of hard wired ports. Cables came with the camera. hope this helps You should cunsult You Tube for a tutorial on WiFi with an 80D
Sep 23, 2018 23:16:56 #
I operate my 80D remotely with an Android tablet quite often and really have no problems. I can move the camera with a wired remote, need to get wireless, and operate camera via Canon connect or whatever the latest version is called.
Sep 24, 2018 00:53:07 #
PatM wrote:
Good Evening, br Maybe a little help here. I am an... (show quote)
Have you downloaded the latest version of the Canon app to your phone? I use the latest version of the app on my iPhone and it works well, with no problems. You'll need to go into wi-fi functioning in the menu on the camera to make it connect each time.
Sep 24, 2018 01:48:27 #
PatM wrote:
Good Evening, br Maybe a little help here. I am an... (show quote)
Why in the world would anyone our age even attempt such a daunting task on their own??
Don't you have a 12 year old you can lean on for help??
If not then return the camera immediately, you will just be miserable all the time!!!
SS
Sep 24, 2018 05:37:33 #
clint f.
Loc: Priest Lake Idaho, Spokane Wa
Go to the Apple store and ask for help. Did that in Florence last week. The kid, who spoke English as a second (or third or fourth) language helped immensely. He set the world-fi on the camera and coupled the phone. I still had some issues later but he got me so close to the bulls eye that I was able to solve my self induced problem.
Sep 24, 2018 07:03:31 #
I use the software to connect my 77D to iPhone and iPad. Here are a couple of nuances I’ve noticed.
1. When setting up initially, you tell the camera whether you are connecting to an iPhone or iPad, and at that point you can enter your own ID for the connection.
2. Each device you set up for connection will have a different WiFi protocol, so you have to select the right device if you’ve set up connections for multiple devices.
3. Bluetooth doesn’t work for Apple products so don’t bother turning Bluetooth on.
I hope this helps.
1. When setting up initially, you tell the camera whether you are connecting to an iPhone or iPad, and at that point you can enter your own ID for the connection.
2. Each device you set up for connection will have a different WiFi protocol, so you have to select the right device if you’ve set up connections for multiple devices.
3. Bluetooth doesn’t work for Apple products so don’t bother turning Bluetooth on.
I hope this helps.
Sep 24, 2018 07:27:59 #
Rogers wrote:
I use the software to connect my 77D to iPhone and... (show quote)
Yup, it works for the 77D so, too, should it be on the big brother 80D.. The instructions and process is tedious, but it works very well. And it saves the expense of a remote trigger. And you can use your phone as a remote Live view screen even changing focus and exposure. The manual is complete and don't skip any steps. But when in doubt, get help from the nearest teenager, and don't forget to give 'em a Starbucks card.
C'monnn, even I could do it!
C
Sep 24, 2018 07:41:04 #
PatM wrote:
Good Evening, br Maybe a little help here. I am an... (show quote)
I hope I'm not out of place here as I use an Android rather than an iPhone but I found the Canon Connect software to be finicky on connection and operation. When it worked it worked fine but it was not reliable. I went back to Canon's EOS Remote app. I use a Canon 6D and a Galaxy S5 phone. This setup is quite reliable.
Sep 24, 2018 09:38:46 #
PatM
Loc: Rocky Mount Mo.
So when the camera does connect the app works as advertised. It it just getting to that point and heaven forbid the phone goe inactive. Then it is time to give up for the day reconnect. May go to apple store with camera and phone along with a BFH just in case.
Sep 24, 2018 13:30:36 #
PatM wrote:
Good Evening, br Maybe a little help here. I am an... (show quote)
I had the same issue when I first tried using it. I was about to give up, then discovered if I turn off cellular data, it works flawlessly. I use Android, but I'm sure you can do the same on iPhone.
Sep 24, 2018 15:11:37 #
ronf78155
Loc: Seguin Texas
Ive solved all my problems with the 80d by using Flashair on my Android which connects to the camera flawlessly....this was after three different Canon service centers/stores could not get it to connect
Sep 24, 2018 17:13:48 #
badapple
Loc: Twin Lake, Michigan
ronf78155 wrote:
Ive solved all my problems with the 80d by using Flashair on my Android which connects to the camera flawlessly....this was after three different Canon service centers/stores could not get it to connect
Thank you for your comment. I will try to find Flashair. After numerous tries on my 80d, was never able to get a wifi connect. Several other uhh members have had this problem.
Burt
Sep 24, 2018 17:31:34 #
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