DaveO Loc: Northeast CT

Many can not effectively communicate with the lack of facial expressions, voice intonations, body language, etc, and easily convey humor, sarcasm, etc.
Use of the emoji can assist! It is quite common, but certainly can be accomplished the old-fashioned way! I'm not into texting and that entails a different language for many users as well!

Shows a pleasant and non-adversarial intent. Short and to the point.