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Nikon WMU problem with iOS 12?
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Sep 21, 2018 11:21:15   #
duck72 Loc: Laurel Ridge, PA
 
It seems to be generally agreed that Nikon’s WMU (Wi-Fi) app for Apple devices is horrible, but at least it worked (sometimes) for the rare occasion where I needed to grab a .jpg image or two from D-7200 for sharing on the run.
Since updating to iOS 12, I can’t get my iPhone X to communicate with my D-7200. I’ve tried all the normal stuff like variations of forgetting networks, resetting all network settings, manually configuring the DNS, etc., but the iPhone still keeps *seeing* the camera network, warning me that it is unsecured, and then it will *not* join it.
Have any other UHHers experienced this problem, and if so, have you found a solution? Happy shooting.

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Sep 21, 2018 11:29:48   #
MT Shooter Loc: Montana
 
duck72 wrote:
It seems to be generally agreed that Nikon’s WMU (Wi-Fi) app for Apple devices is horrible, but at least it worked (sometimes) for the rare occasion where I needed to grab a .jpg image or two from D-7200 for sharing on the run.
Since updating to iOS 12, I can’t get my iPhone X to communicate with my D-7200. I’ve tried all the normal stuff like variations of forgetting networks, resetting all network settings, manually configuring the DNS, etc., but the iPhone still keeps *seeing* the camera network, warning me that it is unsecured, and then it will *not* join it.
Have any other UHHers experienced this problem, and if so, have you found a solution? Happy shooting.
It seems to be generally agreed that Nikon’s WMU (... (show quote)


Apple has a LONG standing habit of not playing well with others. I seriously doubt that will ever change.

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Sep 21, 2018 11:41:10   #
duck72 Loc: Laurel Ridge, PA
 
MT Shooter wrote:
Apple has a LONG standing habit of not playing well with others. I seriously doubt that will ever change.


Nikon wrote the app. They provide it for *Apple* devices. I can’t get it to work.
I’m looking for a solution.

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Sep 21, 2018 12:01:35   #
MT Shooter Loc: Montana
 
duck72 wrote:
Nikon wrote the app. They provide it for *Apple* devices. I can’t get it to work.
I’m looking for a solution.


That is true, but Apple then changed their OS and now most old app's are incompatible. Its a very old story with Apple.

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Sep 21, 2018 12:40:55   #
duck72 Loc: Laurel Ridge, PA
 
MT Shooter wrote:
That is true, but Apple then changed their OS and now most old app's are incompatible. Its a very old story with Apple.


Agreed. And, I might add, it’s a very old story with almost anything- not just Apple. Apps must evolve as well, (read: be updated) or they lose efficacy in relation to the phones’ abilities and security features. App developers are obliged to keep up with phone operating system updates if it puts money in their pocket. Nikon obviously doesn’t perceive any +value to their bottom line of this App, I was just wondering if anyone had a workaround solution, or if my problem is specific to me. There has to be at least one UHHer with an iPhone X running iOS 12. There are only two main phone operating systems (iOS/Android). Nikon touts it’s Wi-Fi feature on various models. They don’t seem to support this feature.

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Sep 21, 2018 16:05:37   #
duck72 Loc: Laurel Ridge, PA
 
duck72 wrote:
Nikon wrote the app. They provide it for *Apple* devices. I can’t get it to work.
I’m looking for a solution.


And, yes, I have sent an email support request to Nikon describing my problem, and am waiting the obligatory 48 hours for a response, if anyone was about to suggest that.

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Sep 21, 2018 18:11:23   #
blackest Loc: Ireland
 
duck72 wrote:
Nikon wrote the app. They provide it for *Apple* devices. I can’t get it to work.
I’m looking for a solution.


https://appletoolbox.com/2017/11/iphone-cant-connect-to-unsecured-network-fix/

although this is for ios11 this may work for ios12

It's trying to protect you from a rogue system and there are a couple of issues such as dns not working , why should it, it's just a wireless link between 2 devices not the internet Hopefully it will trust the connection at some point if you can get the Nikon to set the wifi as wpa protected you may find that makes it easier to get the iPad to trust the camera.

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Sep 21, 2018 20:18:16   #
duck72 Loc: Laurel Ridge, PA
 
blackest wrote:
https://appletoolbox.com/2017/11/iphone-cant-connect-to-unsecured-network-fix/

although this is for ios11 this may work for ios12

It's trying to protect you from a rogue system and there are a couple of issues such as dns not working , why should it, it's just a wireless link between 2 devices not the internet Hopefully it will trust the connection at some point if you can get the Nikon to set the wifi as wpa protected you may find that makes it easier to get the iPad to trust the camera.
https://appletoolbox.com/2017/11/iphone-cant-conne... (show quote)


Thanks for the link. I had tracked down in various places and tried all of the recommendations prior to my OP. None of it worked. Ah well. I might have “need” of Wi-Fi once or twice a year, but it irks me that it doesn’t work properly (now). Perhaps Nikon will issue an updated version of WMU. Perhaps it is unfixable.

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Sep 21, 2018 20:56:33   #
blackest Loc: Ireland
 
duck72 wrote:
Thanks for the link. I had tracked down in various places and tried all of the recommendations prior to my OP. None of it worked. Ah well. I might have “need” of Wi-Fi once or twice a year, but it irks me that it doesn’t work properly (now). Perhaps Nikon will issue an updated version of WMU. Perhaps it is unfixable.


I shoot Pentax not Nikon but the built in wifi on my camera K1 is using wpa encryption and it works fine, for stills anyway :) it's pretty much an apple thing protecting users from themselves. Trouble is its a camera and not a rogue hot spot all though to be fair its hard to tell the difference. Might have to get some support from Apple and Nikon although how much they will care if it isn't bringing in money...

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Sep 21, 2018 21:17:19   #
duck72 Loc: Laurel Ridge, PA
 
blackest wrote:
I shoot Pentax not Nikon but the built in wifi on my camera K1 is using wpa encryption and it works fine, for stills anyway :) it's pretty much an apple thing protecting users from themselves. Trouble is its a camera and not a rogue hot spot all though to be fair its hard to tell the difference. Might have to get some support from Apple and Nikon although how much they will care if it isn't bringing in money...



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Sep 22, 2018 08:25:42   #
NCMtnMan Loc: N. Fork New River, Ashe Co., NC
 
Your problem is that Apple has changed the security in your wi-fi and networking in the new OS. Not really a Nikon problem. Suggest you contact Apple support and see if there is a change you can make to allow the connection.

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Sep 22, 2018 11:39:37   #
duck72 Loc: Laurel Ridge, PA
 
NCMtnMan wrote:
Your problem is that Apple has changed the security in your wi-fi and networking in the new OS. Not really a Nikon problem. Suggest you contact Apple support and see if there is a change you can make to allow the connection.


Looking at the app history, Nikon has only updated WMU three times in the last three years- the most recent being a week ago to make it compatible with iOS 11.4. (!)
The last camera they added was three years ago and it was the D-7200. (!)
The Apple tech representative told me the problem lies with Nikon. (please don’t chime in here, folks, with opinions about Apple or it’s support or products/“philosophy”)
This presents an interesting situation. Snapbridge, which has been updated *eleven* times in the past year alone, is not an option.
Obsoleted with a non-Wi-Fi Wi-Fi reasonably-new camera. Oh well. Good thing I’ve only tried to use it a few times in the four years I’ve had the camera.

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Sep 22, 2018 13:31:43   #
blackest Loc: Ireland
 
duck72 wrote:
Looking at the app history, Nikon has only updated WMU three times in the last three years- the most recent being a week ago to make it compatible with iOS 11.4. (!)
The last camera they added was three years ago and it was the D-7200. (!)
The Apple tech representative told me the problem lies with Nikon. (please don’t chime in here, folks, with opinions about Apple or it’s support or products/“philosophy”)
This presents an interesting situation. Snapbridge, which has been updated *eleven* times in the past year alone, is not an option.
Obsoleted with a non-Wi-Fi Wi-Fi reasonably-new camera. Oh well. Good thing I’ve only tried to use it a few times in the four years I’ve had the camera.
Looking at the app history, Nikon has only updated... (show quote)


Does Apples Card reader or USB3 adapter work with the iPhone? (just made me wonder if I can shoot wired tethered with my ipad :) I've not tried, yet). There is a bit of a trick with the USB adapter plugging directly in to it often complains the device is unsupported or uses too much power. You can plug a powered USB hub (sometime without powering it) and the device works.

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Sep 22, 2018 13:33:25   #
NCMtnMan Loc: N. Fork New River, Ashe Co., NC
 
duck72 wrote:
Looking at the app history, Nikon has only updated WMU three times in the last three years- the most recent being a week ago to make it compatible with iOS 11.4. (!)
The last camera they added was three years ago and it was the D-7200. (!)
The Apple tech representative told me the problem lies with Nikon. (please don’t chime in here, folks, with opinions about Apple or it’s support or products/“philosophy”)
This presents an interesting situation. Snapbridge, which has been updated *eleven* times in the past year alone, is not an option.
Obsoleted with a non-Wi-Fi Wi-Fi reasonably-new camera. Oh well. Good thing I’ve only tried to use it a few times in the four years I’ve had the camera.
Looking at the app history, Nikon has only updated... (show quote)


Understand your frustration, but Apple just released iOS 12 5 days ago. Would only be reasonable to give Nikon some time to update it. They have to have a copy of the iOS in order to make their changes and test them. Snapbridge is a Bluetooth based app and many of the upgrades have to do with bug fixes. So no knock against Apple, but when any OS (Apple or Windows) gets upgraded, there is a lag time for other manufacturers to get their software updated and tested with it. I think you will find that it will not be an extreme amount of time before Nikon issues a release.

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Sep 22, 2018 13:57:07   #
burkphoto Loc: High Point, NC
 
MT Shooter wrote:
Apple has a LONG standing habit of not playing well with others. I seriously doubt that will ever change.


They play perfectly well with the Panasonic Image App. No problem with iOS 12.

Apple publishes all their specs. They have the best developers’ community out there. But if you write apps for iOS, you have to play by Apple’s rules and keep up with the changes.

Nikon’s had three months, just like everyone else! Maybe the OP needs to look in the App Store for an update.

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