Canon repair BEWARE
Sep 16, 2018 08:14:06 #
dino21
Loc: McAllen, TX
I agree with you. Some of those replies are terrible. I have been on the receiving end of those insults too and no one deserves to be talked to in such a way. I have gotten to where certain people I will not even read anything by them. That being said, there are also some on here that are professional and filled with knowledge that they are more than happy to share. Thank God for those people. I know where this poor guys frustration is coming from...and then people download on him/her.... can not people just have a little kindness without acting like children...correcting spelling, punctuation, etc?
Sep 16, 2018 08:14:29 #
camerapapi wrote:
Canon owns the company for which my son works $53,000 for the past 3 years. All attempts to make them pay their debt have been unsuccessful.
Finally they have decided to take them to court.
Finally they have decided to take them to court.
Who to pay the debt; and who took who to court???
Sep 16, 2018 08:18:07 #
Picture Taker
Loc: Michigan Thumb
not defending Canon but they may have not mentioned out of repair is when they run out of the part needed. Call customer service a different number. At CanonUSA head quarters I think it is (800) 652-2662
Sep 16, 2018 08:37:35 #
I think all of the responses have been interesting in their own right. But, the original post was soooo wrong on so many levels. First as pointed out, no camera model, age, etc. Then the post was so poorly written using incorrect sentence construction, syntax, and spelling, that it is impossible to interpret what the intent was. Except! The writer is trashing a fine company (no I don't own stock or a Canon camera) that has the interest of it's customers in it's policies. The writer is using what came to be an entry level camera that is particularly aged. And this was used on a "photo shoot"???
Now, if he was abused by lack of support for current models or some other reason that was legitimate, I would understand his rant. But, to trash a major camera maker over his personal lack of willingness to spend money for current equipment is not acceptable in my opinion.
Now, if he was abused by lack of support for current models or some other reason that was legitimate, I would understand his rant. But, to trash a major camera maker over his personal lack of willingness to spend money for current equipment is not acceptable in my opinion.
Sep 16, 2018 09:36:35 #
My daughter has my Canon Rebel XT (vintage 2005). Recently lost the ability to see adjustments to aperture etc, so she's using Auto. And recently purchased a used T2i that works fine. Son-in-law had my next Canon purchase Rebel T1i that is working just fine.
Personally I think Canon cameras hold up very well (from my experience)
Personally I think Canon cameras hold up very well (from my experience)
Sep 16, 2018 09:39:52 #
billnikon
Loc: Pennsylvania/Ohio/Florida/Maui/Oregon/Vermont
chris100849 wrote:
I just had my first bad experience with Canon. I... (show quote)
There is nothing wrong with Canon. Things go bad with camera's, you have to except this. You mentioned you were at a photo surf shoot, with salt water spray (you did not specify, nor did you specify what Canon camera you were using, nor did you mention why you got the camera refurbished) and by the way, Canon, Nikon, and Sony do not refurbish camera's that are sent in) Again, you did not specify why you sent it in. You also mention you had it REPAIRED. Which was it, repaired or refurbished?
I do not like anyone coming here and bad mouthing without CAUSE good companies. Although I do not use Canon they have an excellent reputation. You have left too much on the table. You are telling your side of the story. I am sure there is another.
Time to put your big boy pants on or grow up. Which ever you choose, I do not appreciate you airing your dirty laundry here. This is not the place for it. Canon treated you well. Go away.
Sep 16, 2018 09:57:01 #
billnikon wrote:
There is nothing wrong with Canon. Things go bad w... (show quote)
LOL...you really have a way of delivering words don't you....or is it more like a head on collision. Take a chill pill Bill!
Sep 16, 2018 10:50:54 #
I have used Canon repair over the years about 3-4 times and they are the best.
Sep 16, 2018 10:52:36 #
This is one reason why I still own and use my Mamiya RB67 It is 47 years old and still functions flawlessly.
Yes it is film.
Yes film is expensive.
Yes it still works
Yes it is film.
Yes film is expensive.
Yes it still works
Sep 16, 2018 10:58:01 #
You can't expect them to support product that is more than "x" amount of years past the production of the unit. I feel they were very fair by offering the $180 toward a refurb. I have purchase quite a few things from Canon that are refurbished and never and I mean NEVER had one single problem with them. I do have a 16-35 f/2.8 L series lens that they don't support any more. It was made more than 10 years ago and now they are up to version III. I don't expect them to support it when it's that old. Even automobiles have a life expectancy and the manufacturer is not expected to have parts for a model that is more than 10 years old.
chris100849 wrote:
I just had my first bad experience with Canon. I... (show quote)
Sep 16, 2018 11:08:20 #
Chris sorry to hear that you feel the way you do about the camera company. Look at it from a different perspective, the camera is I am guessing 7 or 8 yrs old maybe? It acted up and needed repair, the repair was covered for 6 months and 8 months later the camera has another issue. Your money would be better spent on buying a new camera kit or newer body. Think of it this way, it is like having a transission rebuilt in your car and you have a 12 month 12,000 mile warranty, the trans goes again at 9,000 and 7 months. The shop will fix it once more and that is it. That is when you cut your loses. If the camera still works take it for a trade, BestBuy will take a trade, or anyone of the camera dealers. You may not get much but it would help offset the price of a new camera.
Sep 16, 2018 11:25:42 #
You have to understand that every camera will wear out eventually and nobody will be able to repair it if there are no parts available. That doesn't mean that Canon is being a meany. It just means your camera is too old to fix. Or, do you think they should go to the expense of making a new part just for you, for a camera that was originally designed for enthusiasts, not for the upper part of the market. It's not economically viable for a T2i. Sorry, but them's the facts, as they say.
chris100849 wrote:
chg_canon. Thank you for your excellent advice ... (show quote)
Sep 16, 2018 11:38:42 #
Well said Gene I just don’t get it when folks who
Think that Canon should be on the hook for consumer cameras or for that matter a high end camera when 7-10 years old and well out of warranty. The op’s rant is unwarranted in my opinion. I’ve been a Canon user for more than fifty years. Canon is a great company in my book!
Think that Canon should be on the hook for consumer cameras or for that matter a high end camera when 7-10 years old and well out of warranty. The op’s rant is unwarranted in my opinion. I’ve been a Canon user for more than fifty years. Canon is a great company in my book!
Gene51 wrote:
Chris - your expectations are over-inflated. Your ... (show quote)
Sep 16, 2018 11:44:14 #
Longshadow wrote:
So I suppose my T1i is irreparable also?
ALL cameras are repairable, just NOT by Canon!!
SS
Sep 16, 2018 12:29:00 #
trainspotter
Loc: Oregon
"Time to put your big boy pants on or grow up. Which ever you choose, I do not appreciate you airing your dirty laundry here. This is not the place for it. Canon treated you well. Go away."......Dilly...Dilly!
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