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Serious technical glitch with Nikon D500
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Sep 4, 2018 07:35:04   #
DaveC1 Loc: South East US
 
For the Nikon D700 the folder limit is 500 images and then the software makes another folder.

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Sep 4, 2018 07:39:51   #
Bill_de Loc: US
 
I believe Nikon goes to 9,999 before creating a new folder and starting over at one.

My wild ass guess is that the computer you refer to as a camera had a brain fart.

I found this which may be of interest.


It talks about Custom Settings Menu d6:

Sequential file numbering OFF - When a new card is inserted the current folder and file numbers are not continued, file numbering starts again in a new folder.

Sequential file numbering ON - When a new card is inserted the camera can continue numbering files in sequence from the last file number on the previous card.

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Sep 4, 2018 08:54:37   #
leftj Loc: Texas
 
Traveller_Jeff wrote:
Final upshot: Once I got home, I connected the Nikon to my laptop and discovered the folder in question was no longer concealed. I opened it in the usual way and downloaded all the images.

But the question remains: Why did this happen in the first place? I found that the folder was holding 497 images. Could it be that each folder has a maximum capacity of 500 images and after it reaches that limit, that it opens a new folder? The Nikon D500 manual makes no mention of that. In addition, once that 500 putative limit was reached, why wasn't I able to review them on the camera? I had to wait until I could download them to my computer to review them. If that's the case, it's something that Nikon needs to remedy. Does any of this sound plausible? Thanks again to those of you who offered suggestions.
Final upshot: Once I got home, I connected the Ni... (show quote)


The safest thing to do would be to unload all the pics from that card and throw it away.

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Sep 4, 2018 09:08:12   #
Bill_de Loc: US
 
leftj wrote:
The safest thing to do would be to unload all the pics from that card and throw it away.


To be really safe, throw the camera away also. After all, you don't know it was a card problem.


---

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Sep 4, 2018 09:25:35   #
ToBoldlyGo Loc: London U.K.
 
Bill_de wrote:
To be really safe, throw the camera away also. After all, you don't know it was a card problem.


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They also haven't yet stated whether the card was formatted in the camera or not.

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Sep 4, 2018 11:17:20   #
Fotoartist Loc: Detroit, Michigan
 
A little scary, something similar happened to me, but my guess is they will show up on your computer as they did mine.

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Sep 4, 2018 12:28:01   #
Alans844
 
I had a strange tech glitch on my D500 relating to folders the other day, but when I turned it off and back on (might have been twice with a short wait) all was well. Doubt it's the card, probably the camera s/w. That not withstanding, why not set it so your XQD card is primary and your SD Card is a back up. Tends to take the stress out of life. :-)

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Sep 4, 2018 14:04:39   #
Architect1776 Loc: In my mind
 
Traveller_Jeff wrote:
After shooting about 300 photos last night of an event (thank goodness, it was a social, and not a paying job), I found that my camera had somehow switched folders and only the folder to which it switched could be accessed later on. There were only 18 shots on that one. The original folder would not open. I have several folders still filled with images, but enough room for another 600 images on the camera. In looking through each of these folders, there was one which looked decidedly different:

Instead of showing a half filled folder which is what the graphic normally creates, the original folder showed upper and lower section of a folder along with a message: "Selected folder number cannot be used. Choose another folder number." In front of this message there was a large exclamation point.

Near the end of the photo shoot, I had replaced my battery. Also, during the shoot, at times I was using the high-speed option (10 frames/second), but I'm sure I had allowed all the photos to transfer from buffer to card before switching the camera off to replace the battery. Can this apparently damaged folder be opened? Suggestions hugely welcome!
After shooting about 300 photos last night of an e... (show quote)


I do suggest that the changing battery could have been the culprit even if you think you waited.
It strongly sounds like user error.

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