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Help with Canon Speedlite 600EX-RT Select Dial problem
Aug 22, 2018 06:17:03   #
baygolf Loc: DMV
 
Hi, for some reason my select dial has become hard to rotate. Yes, it still works, but it's very hard to move. Now I have never dropped this flash so I don't know why it's doing this and how to fix it. I'm hoping I don't have to send it into canon for repair.

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Aug 22, 2018 06:42:38   #
traderjohn Loc: New York City
 
There are times when you are the dog and times when you are a street light. This time you are the pole. Send it to people who know what they are doing.

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Aug 22, 2018 06:55:37   #
happy sailor Loc: Ontario, Canada
 
baygolf wrote:
Hi, for some reason my select dial has become hard to rotate. Yes, it still works, but it's very hard to move. Now I have never dropped this flash so I don't know why it's doing this and how to fix it. I'm hoping I don't have to send it into canon for repair.


Sorry, I can't help you out, I have a Canon 600 and a Yongnuo 600 so I just got them both out and checked the dials, the Canon one is definitely stiffer than the Yongnuo but both operate very well. I can only think dust or heavy humidity is causing it. I know your probably moving it back and forth to loosen it up and hopefully it will.

Good luck on getting to the bottom of this and please let us know.

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Aug 22, 2018 07:00:26   #
baygolf Loc: DMV
 
happy sailor wrote:
Sorry, I can't help you out, I have a Canon 600 and a Yongnuo 600 so I just got them both out and checked the dials, the Canon one is definitely stiffer than the Yongnuo but both operate very well. I can only think dust or heavy humidity is causing it. I know your probably moving it back and forth to loosen it up and hopefully it will.

Good luck on getting to the bottom of this and please let us know.


I will and thanks!

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Aug 22, 2018 07:36:34   #
anotherview Loc: California
 
Canon repair service has a fast turnaround. If under warranty, your flash unit may receive a free repair. Note: Register your device before submitting it for repair.
traderjohn wrote:
There are times when you are the dog and times when you are a street light. This time you are the pole. Send it to people who know what they are doing.

Reply
Aug 23, 2018 10:18:44   #
amfoto1 Loc: San Jose, Calif. USA
 
Some years ago I had a control dial on a Canon DSLR get very hard to turn. I used a vacuum to clean around it and must have dislodged a grain of sand or something.... worked fine after that.

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Aug 23, 2018 10:33:05   #
baygolf Loc: DMV
 
amfoto1 wrote:
Some years ago I had a control dial on a Canon DSLR get very hard to turn. I used a vacuum to clean around it and must have dislodged a grain of sand or something.... worked fine after that.


Thanks! I will give that a try.

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Aug 23, 2018 12:33:07   #
speters Loc: Grangeville/Idaho
 
baygolf wrote:
Hi, for some reason my select dial has become hard to rotate. Yes, it still works, but it's very hard to move. Now I have never dropped this flash so I don't know why it's doing this and how to fix it. I'm hoping I don't have to send it into canon for repair.
How old is it, if its still under warranty you don't have to worry about cost. But I would call Canon anyway (a phone call doesn't cost nothing) and have a talk with them for possible solutions. Maybe its just dirt and can be blown out or something like that!

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