AzYooper Loc: Sun Lakes AZ (Almost Phoenix)

Somehow, I have lost interest in this thread. Can anyone suggest why that may be?

BHC Loc: Strawberry Valley, JF, USA

As previously stated:

"The problem is that I DON'T KNOW if I am blowing this out of proportion or if they tried to scam me. I will continue to do business with them, very carefully, for a while. If we work this out, and I have been offered the chance to, and I have no similar problems, I will revive this thread and post a public apology. If they continue questionable business practices, I will name them.

I asked for feedback on the situation - opinions as to whether I was right or wrong in my assessment. Until I know, beyond a reasonable doubt, I will NOT "man up" and name the company!"

rpavich Loc: West Virginia

If you name them that would go a long way to knowing. If it were B&H, Samy's or some other long term reputable outfit I'd already know the answer; they aren't.


If it were one of the myriad of shady camera shops that abound on the internet, then who can tell beyond the dealer themselves? We certainly can't.


It's not hypothetical at all, it's a real transaction.

BHC Loc: Strawberry Valley, JF, USA

I don't blame you. I'm the OP and I'm losing interest! There are more people concerned (or nosy) about what store it is that the incident.

rpavich Loc: West Virginia

Yeah because without knowing the store, it's IMPOSSIBLE to give any meaningful advice about your "hypothetical-but-not-hypothetical" situation.

DavidPine Loc: Fredericksburg, TX

Sounds like B&H or Adorama. I don't think either one would bait and switch.

Kmgw9v Loc: Miami, Florida

I understood.
XYZ remains an unknown.
The OP is steadfast in his decision not to release the name until he knows "beyond all reasonable doubt" the intent of XYZ.

mgoldfield

Clearly,this is NOT a hypothetical situation.

Believe it! Companies and people do stoop low!
Was the salesperson corrupt, or were you gullible, or both?

Many buyers, including myself, would have called it quits after
the "couldn't find" the item I had ordered, camera #12345.

With so many reputable sellers, why bother with a "hypothetical" business
that has been the object of "whispers, rumors and even court actions regarding
questionable practices" just because YOU hadn't been a victim YET?

Perhaps you were just groomed to trust??
In this day and age, we all need to be vigilant!

epd1947

Must be nice being so perfect that you never make a mistake or misplace something - why are you so sure that the camera dealer was trying to pull something? - the facts that were set out in the original post have nothing to suggest that. In the real world nothing is ever 100% perfect and every major retailer can likely cite instances when they were unable to locate a specific piece of used equipment - why is your immediate response that they are doing something dishonest?

jerryc41 Loc: Catskill Mts of NY

I bet it's 555-1234. : )

jerryc41 Loc: Catskill Mts of NY

By not naming the company, we can start harboring dark thought about lots of companies. : )

JohnSwanda Loc: San Francisco

If you look at internet reviews of even the best companies, including B&H and Adorama, they all have a few bad reviews, as mistakes happen with human beings. It's the preponderance of good or bad reviews that tell the story. The OP never told us what the ultimate result was, did he keep the second camera, or ask that he get the newly found original camera (oh yeah, the whole thing is hypothetical). How companies deal with problems is what counts.

BHC Loc: Strawberry Valley, JF, USA

It's funny you should make that statement. After finally receiving the camera, I examined it and attempted to set it up. So many features, so many settings. But fun. I received an email from customer service telling me I could return the lower-priced camera and, upon receipt, they would sell me the higher-ups iced camera, so I could evaluate the difference. Now comparative evaluations are best done side-by-side. So I countered with an offer that they sell me the "better" camera, ship it to me and let me compare them, whereupon I would, within the time period allowed, return the least desirable one for credit. Now I enjoy a comfortable credit rating with Paypal Credit PPC). When I stated that I would let the newer camera on PPC, I was informed that the company does not sell via PPC over the phone or by email. I would have to order directly from the online catalog. I told them I'd keep the camera I received for a while. I had already ordered some accessories (using PPC). I told them what I thought of their customer service (definitely declining; ten years ago, they acted as helpful friends, nor hostile enemies. Their emails were personal, not scripted.). As it stands, my only complaint seems to be with the email customer service department. I have talked to the warehouse, telephone customer service, shipping and the store; all have been VERY helpful. But the email customer service is staffed by jerks less-than-helpful people.

OK, here is a revelation for those jerks who were more interested in the name of the store and less than the incident. The name of the company begins with a "B" and ends with an "O"; now you know. I'll enjoy the next page of guesses. Please, those with an IQ higher than 79 (Forrest Gump's IQ), don't give it away.

Kmgw9v Loc: Miami, Florida

Still with the questing games; and now you have added insults. Why?

BHC Loc: Strawberry Valley, JF, USA

Frustration!