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Time Warner Phone Call
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Jul 29, 2018 06:57:51   #
Architect1776 Loc: In my mind
 
jerryc41 wrote:
I spent half an hour on the phone with Spectrum yesterday, trying to find out how much I'd save by dropping TV from my Phone/Internet/TV package. I was paying $130 a few months ago. Now I'm paying $162. The woman said she could switch me to Spectrum, and I'd pay $160 plus fees. I'm paying $130 plus fees now, so that move would have me up near $200 a month. The $162 I'm paying is a "discounted rate" that will soon go up again. As for Spectrum - remember how T-W became Spectrum? - I'm still on the T-W plan. So, apparently, T-W still exists as a ghost company.

After half an hour, she said that if I dropped the TV portion, I would pay $89.98 (for a year) plus fees. Adding Hulu for $40 plus fees, would not save me very much, and after a year, that $89.98 would probably be over $100.

Consumer Reports is trying to do something about those "fees," but the prices for cable are still too high and too variable. It's like buying a plane ticket. I bet no two people pay the same for cable or the same for a plane ticket. To make matters worse, cable has no real competition. I don't need five hundred channels, but that's what I'm paying for, and I have no choice.
I spent half an hour on the phone with Spectrum ye... (show quote)


I agree it is too expensive. Too bad there is not an a la carte system. I also do not need the 200 foreign language channels and the 150 sports channels among others. We do use the music channels but just because they are there and we pay for them. Dropping them would not be a loss either.
And yes the fees are incredible especially the universal access fee to pay for others to get free or nearly free cable.

Reply
Jul 29, 2018 07:26:33   #
ad9mac
 
Consumer Cellular here also.
Wife and I, more voice, text than we could possibly use. One gig data.
$47/mo. Tax and all included.
If you call c/s you get a real live English speaking American.
They use ATT network.

Reply
Jul 29, 2018 07:45:18   #
nimbushopper Loc: Tampa, FL
 
I feel your pain. When I switched to Spectrum it was 137/month, then it went to 182 because the discounts ended. If you want to drop one of the three services then the other two go up so you pay the same. One could just keep switching between carriers to get the temporary discounts, but that's annoying setting up new routers and wifi.

I couldn't go without cable as I have no use for the major networks. Dish antennas don't work so well during tstorms, and Tampa is the tstorm capital of the country. We don't get the most severe ones, but we get the most.

Reply
 
 
Jul 29, 2018 07:48:04   #
jccash Loc: Longwood, Florida
 
jerryc41 wrote:
I spent half an hour on the phone with Spectrum yesterday, trying to find out how much I'd save by dropping TV from my Phone/Internet/TV package. I was paying $130 a few months ago. Now I'm paying $162. The woman said she could switch me to Spectrum, and I'd pay $160 plus fees. I'm paying $130 plus fees now, so that move would have me up near $200 a month. The $162 I'm paying is a "discounted rate" that will soon go up again. As for Spectrum - remember how T-W became Spectrum? - I'm still on the T-W plan. So, apparently, T-W still exists as a ghost company.

After half an hour, she said that if I dropped the TV portion, I would pay $89.98 (for a year) plus fees. Adding Hulu for $40 plus fees, would not save me very much, and after a year, that $89.98 would probably be over $100.

Consumer Reports is trying to do something about those "fees," but the prices for cable are still too high and too variable. It's like buying a plane ticket. I bet no two people pay the same for cable or the same for a plane ticket. To make matters worse, cable has no real competition. I don't need five hundred channels, but that's what I'm paying for, and I have no choice.
I spent half an hour on the phone with Spectrum ye... (show quote)


Cut cable buy a TiVo use an antenna you can record local programming. Then use Netflix and possibly HBO you might get for free if you have AT&T for your cell phone.

Reply
Jul 29, 2018 07:55:11   #
mleuck
 
There is absolutely nothing of value in TV. Don't watch it, don't have it and don't miss it.

Reply
Jul 29, 2018 08:20:07   #
dcampbell52 Loc: Clearwater Fl
 
jerryc41 wrote:
I spent half an hour on the phone with Spectrum yesterday, trying to find out how much I'd save by dropping TV from my Phone/Internet/TV package. I was paying $130 a few months ago. Now I'm paying $162. The woman said she could switch me to Spectrum, and I'd pay $160 plus fees. I'm paying $130 plus fees now, so that move would have me up near $200 a month. The $162 I'm paying is a "discounted rate" that will soon go up again. As for Spectrum - remember how T-W became Spectrum? - I'm still on the T-W plan. So, apparently, T-W still exists as a ghost company.

After half an hour, she said that if I dropped the TV portion, I would pay $89.98 (for a year) plus fees. Adding Hulu for $40 plus fees, would not save me very much, and after a year, that $89.98 would probably be over $100.

Consumer Reports is trying to do something about those "fees," but the prices for cable are still too high and too variable. It's like buying a plane ticket. I bet no two people pay the same for cable or the same for a plane ticket. To make matters worse, cable has no real competition. I don't need five hundred channels, but that's what I'm paying for, and I have no choice.
I spent half an hour on the phone with Spectrum ye... (show quote)


I think that Time Warner is the "parent company" for Spectrum. I'm in a similar situation. BUT I find it amusing that Spectrum is advertising against Dish / Direct TV about their "High Prices". Now, to be fair, I've had both Dish and Direct TV and hate them with a passion. And, growing up and living in Oklahoma until I was 35 and now living in Florida, I find it amusing and inconvenient when my Dish or Direct TV says "lost signal" every time we get moderately heavy thunderstorms.... generally, during severe storms is when YOU WANT to be able to get the news/weather/ radar and warnings. Seeing a "LOST SIGNAL" text across the screen isn't really helpful. Down in the Clearwater area, we have a couple of other choices but their internet speed and channel selection are far from good. Direct TV (owned by AT&T now) was going to provide me with "high speed internet" too. They told me it would be 3mps... it was 128k.. I told them that if I wanted 128k I could go back to my old phone modems and I didn't appreciate the "FALSE" advertising. The DSL installer told me that the "theoretical 3mps was only available about to the edge of their parking lot. I cancelled my service for internet. Now that Frontier purchased FIOS, they have become a joke. I had Fios when it was owned by Verizon and I had fiber from inside the house through the entire network when I lived in Pennsylvania (just northwest of Philly). Down in Florida, FIOS/Frontier has almost no fiber and while Verizon sold "FIOS" to Frontier, they did NOT sell the "infrastructure" so Frontier is still at the old "cable" internet speeds. So, I am with Spectrum for internet and have 1gb speed (measured by my tools) to the network. I, too dislike Spectrum and their pricing (especially for Cable TV) but their (here in Florida) internet is better than anyone else is offering.

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Jul 29, 2018 08:23:22   #
sodapop Loc: Bel Air, MD
 
Wow, Xfinity cable here on the east coast is around $85/ month. That is for internet alone. Unless you are a new customer that it is, then it is only $79/month for a full bundle. I love my Roku and YouTube tv. Does all that Infinity does but is a little bit more "clunky"

Chaostrain wrote:
My wife and daughter have Xfinity cable for $39.99 a month and Hulu for $11.99 a month. If it wasn't for them I wouldn't have any of it. I quit watching TV many years ago and don't miss it at all. I wasn't even a big fan of it even when I did watch it.

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Jul 29, 2018 08:24:02   #
ole sarg Loc: south florida
 
I use ATT and pay 166 per month for everything. I get a message every month telling me that I have used up my high speed time and will now revert to non high speed but there is no additional cost. I still cannot tell the difference between high speed and non highspeed. We have two phones on the plan including HBO and most all channels that I want. What bothers me is that in the package are the religious huckster channels which cannot be taken off the plan!!

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Jul 29, 2018 08:24:17   #
sb Loc: Florida's East Coast
 
The other problem is that none of the providers are required to advertise their prices honestly - every price mentioned is "when bundled" or "for the first year". I tried looking for pricing info on their website and could not find any. That really p***es me off.

When I retire we will probably say goodbye to the near-$200 monthly "bundle". We live close enough to Orlando that I will be checking out how well an antenna set-up will work. There is also Sling-TV, which is an internet television provider - packages starting at $25/month. But - the Trump administration has apparently scuttled the "net neutrality" act, so the internet providers may slow down the stream on certain sites - such as Sling-TV.

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Jul 29, 2018 08:29:41   #
hj Loc: Florida
 
Not AT&T everywhere. When we bought our iPhones through Consumer Cellular they came with T-Mobile which was horrible in our area. We got them to send us AT&T sim cards and now all is good.

ad9mac wrote:
Consumer Cellular here also.
Wife and I, more voice, text than we could possibly use. One gig data.
$47/mo. Tax and all included.
If you call c/s you get a real live English speaking American.
They use ATT network.

Reply
Jul 29, 2018 08:53:15   #
splitload Loc: Central Flordia
 
sb wrote:
The other problem is that none of the providers are required to advertise their prices honestly - every price mentioned is "when bundled" or "for the first year". I tried looking for pricing info on their website and could not find any. That really p***es me off.

When I retire we will probably say goodbye to the near-$200 monthly "bundle". We live close enough to Orlando that I will be checking out how well an antenna set-up will work. There is also Sling-TV, which is an internet television provider - packages starting at $25/month. But - the Trump administration has apparently scuttled the "net neutrality" act, so the internet providers may slow down the stream on certain sites - such as Sling-TV.
The other problem is that none of the providers ar... (show quote)


I live between Orlando and Daytona Beach and with an indoor antenna I pick up 43 HD channels. I have At&t pre-pay and for $30.00 a month, I get unlimited talk and text. I also get 1 gig of data included. My internet is through Spectrum at $60 a month including all fees. I thought I was paying too much but I guess I'm on the lower tier after all.

Reply
 
 
Jul 29, 2018 09:07:09   #
LenCreate
 
Verizon kept increasing the cost of our cell phone coverage, so my wife and I switched to T-Mobile’s senior $60 plan after checking the coverage map. We were able to use our existing phones and just had to buy T-Mobile SIM cards. The phones worked fine for a while, until we tried to use them in big buildings. No service in them. A friend of my wife was with her at two of those locations and the friend’s ATT phone worked. We switched to ATT prepaid $70 for 2 phones plan (plus around $4 in taxes) on June 13 and the reception has been good everywhere. ATT didn’t charge us for SIM cards; they give them for free. We used our existing phones.

When I called T-Mobile about the problem, an agent said that I should have realistic service expectations. I did. The T-Mobile coverage map showed service in my area and the salesman in the local T-Mobile store said that coverage would be good when he installed his SIM cards in our phones.

Even though we dropped T-Mobile on 6/13, my credit card was charged $60 on July 1. I called customer service and was asked for my password to access my records and have a refund issued. I no longer had it; I had deleted the T-Mobile app from my phone after dropping the service. I tried to explain that T-Mobile could check my account using my name and cell phone number, would see that I was charged two weeks after I dropped the service and that the refund would be issued to the information in my account, but the agent was pig-headed. I asked for a manager and got a dial tone. I called back and a different agent listened and said that it would take 5-7 days to issue the refund. It’s over a week and I haven’t received it. I did, however, receive a Final Bill from T-Mobile which said that I owe $9.

Our county Small Claims Court is ten minutes from my home. I’ll sue the local T- Mobile store if I don’t receive the refund soon.

My advice: avoid T-Mobile and pay a few dollars more for an ATT prepaid plan.

Reply
Jul 29, 2018 09:09:59   #
rustfarmer
 
We get TV through the air and internet on a aircard for $10 a month. Still more crap on TV than we need and unlimited net.

Reply
Jul 29, 2018 09:18:58   #
elad Loc: Arizona
 
In my area, we have only "Spectrum"(Time Warner), "Dish", and "DirectTV" (AT&T). I cut my cable (Spectrum) which was costing $186/month, and a few months ago went with "youTube TV" for $35/mo. I get 61 channels, all the sports I can use, and good reliability. I'm paying too much for my "Spectrum" Internet/Phone ($89.95). Supposed to get 100mbps, but it tests out, surprisingly at 236mbps. I do like "youTube TV" as it gives me unlimited recording, and all the channels I've ever watched.

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Jul 29, 2018 09:25:05   #
Elsiss Loc: Bayside, NY, Boynton Beach, Fl.
 
LenCreate wrote:
Verizon kept increasing the cost of our cell phone coverage, so my wife and I switched to T-Mobile’s senior $60 plan after checking the coverage map. We were able to use our existing phones and just had to buy T-Mobile SIM cards. The phones worked fine for a while, until we tried to use them in big buildings. No service in them. A friend of my wife was with her at two of those locations and the friend’s ATT phone worked. We switched to ATT prepaid $70 for 2 phones plan (plus around $4 in taxes) on June 13 and the reception has been good everywhere. ATT didn’t charge us for SIM cards; they give them for free. We used our existing phones.

When I called T-Mobile about the problem, an agent said that I should have realistic service expectations. I did. The T-Mobile coverage map showed service in my area and the salesman in the local T-Mobile store said that coverage would be good when he installed his SIM cards in our phones.

Even though we dropped T-Mobile on 6/13, my credit card was charged $60 on July 1. I called customer service and was asked for my password to access my records and have a refund issued. I no longer had it; I had deleted the T-Mobile app from my phone after dropping the service. I tried to explain that T-Mobile could check my account using my name and cell phone number, would see that I was charged two weeks after I dropped the service and that the refund would be issued to the information in my account, but the agent was pig-headed. I asked for a manager and got a dial tone. I called back and a different agent listened and said that it would take 5-7 days to issue the refund. It’s over a week and I haven’t received it. I did, however, receive a Final Bill from T-Mobile which said that I owe $9.

Our county Small Claims Court is ten minutes from my home. I’ll sue the local T- Mobile store if I don’t receive the refund soon.

My advice: avoid T-Mobile and pay a few dollars more for an ATT prepaid plan.
Verizon kept increasing the cost of our cell phone... (show quote)

I have the same plan and have not had one problem.

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