Canon 5D Mk IV/Lr Classic missing pictures: Just downloaded pictures from a trip to Iceland. There are 38 pictures that Lightroom (CC Classic, latest version) says can't be imported...

johntaylor333

Just downloaded pictures from a trip to Iceland.

There are 38 pictures that Lightroom (CC Classic, latest version) says can't be imported (it can't even show a preview). Most of the pictures concerned are every 10th picture, some are consecutive pictures and a few are random singles. All 38 are in a run of 230 pictures. Never had a problem like this before. The pictures were not taken in a burst.

Any ideas? Could it be the memory card or the camera?

Picture Taker Loc: Michigan Thumb

Can you see them on your camera? Can you import them to a hard drive, not thru Lightroom? PS What brand card?

rgrenaderphoto Loc: Hollywood, CA

johntaylor333 wrote:

Just downloaded pictures from a trip to Iceland.

There are 38 pictures that Lightroom (CC Classic, latest version) says can't be imported (it can't even show a preview). Most of the pictures concerned are every 10th picture, some are consecutive pictures and a few are random singles. All 38 are in a run of 230 pictures. Never had a problem like this before. The pictures were not taken in a burst.

Any ideas? Could it be the memory card or the camera?

Try creating a folder in whatever directory you keep your images. Open a new window for the memory card, so a select all, copy to clipboard then paste in the new folder. If all images copy over, you've eliminated the memory card as a possible error source. Then open Lightroom and do a Import/Add; let us know if all images are added.

I was hazy about the file viewer, since I do not know what computer system you are using. The copy to clipboard and paste is more reliable than select all/drag.

huyenguyen408

Canon 5D series may have issue keep photos in good order, so, yes, just copy the whole card to a folder in your computer, then you may find all of your photos there, in your computer folder, and with a big display screen, your can see your pictures better than on your camera. PS. Always need to keep a backup for your photos anyway !

AzPicLady Loc: Behind the camera!

I recently did a major trip and shot a lot with my 5D Mk 3. I noticed when I transferred the images to my computer that some of them didn't have RAW images, and a few didn't have JPEGs (I shoot both). Also, sometimes the RAW were behind the JPEG instead of the other way around. I think it was when I was shooting a burst and it started to slow in writing. I'm too accustomed to my 1D that just sort of keeps going in a burst. But that's the first time I've had this issue.

So, I'm wondering if you were perhaps shooting a burst of shots when it failed?

Rickyb

Mark 4 is a slow writer, you need a high speed sd card or go slowly. Slow cards are fine, but watch the red light to clear. Big Files!

jeep_daddy Loc: Prescott AZ

Have you allowed Adobe to update your applications? You are current on your payments to Adobe?

davidrb Loc: Half way there on the 45th Parallel

johntaylor333 wrote:

Just downloaded pictures from a trip to Iceland.

There are 38 pictures that Lightroom (CC Classic, latest version) says can't be imported (it can't even show a preview). Most of the pictures concerned are every 10th picture, some are consecutive pictures and a few are random singles. All 38 are in a run of 230 pictures. Never had a problem like this before. The pictures were not taken in a burst.

Any ideas? Could it be the memory card or the camera?

Had this problem myself and it is very minor problem and easy to correct. 3 of my 4 Canons have all done this and I use LR on and iMac computer. Start by disconnecting the card from whatever reader is being use. Then close LR and re-boot your computer. Now open LR and go through your normal IMPORTING of files routine and the issue should be resolved. An Apple tech seemed to think that a software glitch was causing the trouble. The solution is free and easy, and that ain't all bad.