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the Russians are coming (or they're already here)
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Jun 26, 2018 16:15:11   #
gmichaelbeach Loc: Connecticut
 
So I'm blissfully sorting and doing post. I have over 46,000 photos, jpeg & raw, on my harddrive. Low & behold my mouse stops working, then all (3) USB and my card reader cease to work. Can't do any backup. Nothing works. I went into the BIOS to open default settings at Windows agent's suggestion. What a waste of time. Now I'm in the process of reinstalling Windows but not optimistic. Agghhh!

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Jun 26, 2018 16:17:34   #
SonyA580 Loc: FL in the winter & MN in the summer
 
Welcome to the club. I updated my Sony camera's software and now the Sony RAW program won't send pictures to Photoshop. %#**!!

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Jun 26, 2018 16:30:57   #
Hamltnblue Loc: Springfield PA
 
Whenever this happens, the first thing to do is shut down and pull the plug for a minute.
Motherboards can sometimes get corrupted and out of whack.
Cycling power often fixes.

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Jun 26, 2018 16:44:54   #
frankie c Loc: Lake Havasu CIty, AZ
 
I did run into this problem a few years ago. The first "patch" was I used card reader which was independent of the card reader on the computer (The reader I used and have is made by Lexar. When I plugged it into the USB port It read my camera cards just fine. I continued to research the problem. Found a lot of people who were having this problem and a bunch of solutions. It was not a Russian problem it was a driver issue/Microsoft. I also, encountered the mouse failure. The immediate solution was to use a plug in mouse instead of the wireless one. The bottom line issue was corruption of the drivers which may have been cause by some malware. I finally found a solution which cleaned the bug. Unfortunately I do not recall that fix it script. I do not really want to go back and research this again. I would suggest you use your browser searching on a description of the problem. I think you may still be able to find that solution. You did not mention the operating system you are using. Include that in your search. I believe the solution was operating system related. I am pretty sure I was running either VISTA of Win 7. What ever the error never occurred again. GOOD LUCK.

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Jun 26, 2018 17:30:00   #
Stardust Loc: Central Illinois
 
Not sure about motherboards getting corrupt - have never heard of that in 32 years of computing - but advice is correct. Whenever something does not work or starts to run slowly, it is often a RAM memory problem. Even though it is suppose to clear itself each time, some programs keeps the RAM memory from doing this. So recommend rebooting the computer and see if that fixes before fiddling with Bios, hard drives, etc. And, staying with your political heading, suggest keeping away from using any servers connected to Clinton's personal one too.

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Jun 26, 2018 17:48:41   #
Hamltnblue Loc: Springfield PA
 
38 years of computing and 35 servicing and building them.
Motherboards do become corrupted. When re-booting, not all circuitry gets reset. Even after shutting down the motherboard is alive and well with some of the circuitry running.
I've had many many times over the years where I arrived to fix someones computer problem. You'd be surprised how many times all it needed was a complete shut-down.
This goes with most electronics as well.

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Jun 26, 2018 18:29:22   #
Stardust Loc: Central Illinois
 
Hamltnblue wrote:
38 years of computing and 35 servicing and building them.
Motherboards do become corrupted. When re-booting, not all circuitry gets reset. Even after shutting down the motherboard is alive and well with some of the circuitry running.
I've had many many times over the years where I arrived to fix someones computer problem. You'd be surprised how many times all it needed was a complete shut-down.
This goes with most electronics as well.
Agree - guess should have said "cold reboot" which I meant versus just "rebooting". You sure have much more experience with other's computers than myself - I only stated that in all my computing years and probably at least 20 various computers, I had never heard of a problem with mine or my friends with the motherboard that would cause this type of problem. (I assumed it wasn't due to extreme heating or cold). And think I was confirming your point of shut down, just explaining more often than not it is the RAM causing the problem before calling someone on the phone that started recommending playing with the Bios, etc.

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Jun 26, 2018 22:32:21   #
gmichaelbeach Loc: Connecticut
 
Thank you all for your learned advice.

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Jun 27, 2018 06:11:46   #
chrissybabe Loc: New Zealand
 
When you 'Shutdown' your computer there is still a lot of power connected to the motherboard through the +5v standby from the power supply (about 1-3amps being consumed). To see this plug in a USB device that has a power light - you will see it turned on.
The odd time you can get something that sets itself to a not normal setting. To make sure you have nothing odd like this happening turn off the switch on the back of the power supply or remove the mains plug. Leave it off for 5 minutes then turn everything back on again.
In the last 15 odd years I have seen this full power off routine fix motherboard problems about 10 times. It's clutching at straws stuff but it has worked and is the easiest thing to do before you start swearing at it.
You also don't say exactly when this happened in relation to recent Microsoft updates. So the next thing to try is updating any drivers that you find out of date and also don't forget to check the BIOS revision. All of these things can affect the OS.
In the last two years I have found that updates have affected USB ports, video and bluetooth.

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Jun 27, 2018 06:54:38   #
Largobob
 
Hamltnblue wrote:
38 years of computing and 35 servicing and building them.
Motherboards do become corrupted. When re-booting, not all circuitry gets reset. Even after shutting down the motherboard is alive and well with some of the circuitry running.
I've had many many times over the years where I arrived to fix someones computer problem. You'd be surprised how many times all it needed was a complete shut-down.
This goes with most electronics as well.


Although I can't tell you the reason....the process of unplugging; waiting; replugging and re-restarting a device often works well. I have used the technique on a stubborn cable box, a modem, a router and a printer. Each time, the Gremlins seemed to vanish. Hey...what do you have to lose?

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Jun 27, 2018 07:07:03   #
chrissybabe Loc: New Zealand
 
And I will tell you about another one I have had about 10-15 times.
There have been plenty of times (well 10-15) when I have spent up to a day trying to make Windows do what it is meant to do. This includes reboots, resetting, total power offs, fresh downloads, just about everything I could think of BUT the error remained the same. In disgust I go to bed and put the problem off to another day. Next day come in, turn the power on and the damn thing is now working fine. In other words I did nothing different EXCEPT did it on a different day. Almost as if Windows had a timer running that wasn't going to let me in until a day had passed. This was not a figment of my imagination but real occurrences. So I suggest also waiting until the next day.

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Jun 27, 2018 08:24:38   #
tomcat
 
gmichaelbeach wrote:
So I'm blissfully sorting and doing post. I have over 46,000 photos, jpeg & raw, on my harddrive. Low & behold my mouse stops working, then all (3) USB and my card reader cease to work. Can't do any backup. Nothing works. I went into the BIOS to open default settings at Windows agent's suggestion. What a waste of time. Now I'm in the process of reinstalling Windows but not optimistic. Agghhh!




Where are you, Gene51? Here's a fellow running a PC that could use your PC wisdom and help......... I know nothing about pc so I can't offer any assistance

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Jun 27, 2018 08:44:16   #
tgreenhaw
 
Computers are complex so there are many explanations for your trouble.

Check to see if everything is clean inside. If there is a lot of dust on the CPU heatsink and power supply, you may be overheating. If it's really dusty, get a can of compressed gas(dust off) and take to tower outside to blow it out.

Windows updates are another likely cause. They have become incredibly frequent and prone to major trouble. Your OS may be damaged in which case reloading Windows is a (albeit heavy handed) potential solution.

Hard drives are moving parts and will eventually fail.

Be careful reloading windows - you may be one choice away from deleting your files. If you don't have any backups, I recommend taking the hard drive to somebody properly equipped and experienced to connect the drive to a working system to copy the files to an external USB drive for safekeeping.

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Jun 27, 2018 08:56:09   #
mrhea
 
As a last resort, I have found that, by deleting the usb entries in the windows device manager and rebooting, windows will rebuild them.

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Jun 27, 2018 09:00:25   #
wds0410 Loc: Nunya
 
tomcat wrote:
Where are you, Gene51? Here's a fellow running a PC that could use your PC wisdom and help......... I know nothing about pc so I can't offer any assistance


Yea, I was wondering this also and that other guy as well.

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