Last year my 70D just didn’t power up. I sent it to Canon and they replaced the board charging $448. Over the weekend of June 2, 2018 I received an email from Canon stating that the 70D cameras have been experiencing service issues like I had last year and that they are now repairing the Cameras at no charge. I phoned Canon and they are refunding the money I paid for the repair.
Peterff
Loc: O'er The Hills and Far Away, in Themyscira.
RixPix wrote:
Last year my 70D just didn’t power up. I sent it to Canon and they replaced the board charging $448. Over the weekend of June 2, 2018 I received an email from Canon stating that the 70D cameras have been experiencing service issues like I had last year and that they are now repairing the Cameras at no charge. I phoned Canon and they are refunding the money I paid for the repair.
You can't complain about that very much.
I thought others who had the same experience could benefit from this information.
revhen
Loc: By the beautiful Hudson
Thanks. I've found Canon repair to be most professional.
RixPix wrote:
Last year my 70D just didn’t power up. I sent it to Canon and they replaced the board charging $448. Over the weekend of June 2, 2018 I received an email from Canon stating that the 70D cameras have been experiencing service issues like I had last year and that they are now repairing the Cameras at no charge. I phoned Canon and they are refunding the money I paid for the repair.
That's the kind of thing that makes me stick with Canon as my camera of choice.
I love Canon! Great company.
Canon has the best customer service I have ever dealt with. Many years ago I sent a Camcorder in for repair. They actually called me from the USA explaining what had happened and what they were going to do to repair it at no cost. Got the camcorder back in 2 days it worked just like new. More recently I sent in my old 5D in for a cleaning, maintenance and the click count. For the $130. it was worth it to me to have them do it (this was the first time I put a nickel into this camera). To my surprise it had almost 100,000 clicks on it. It came back with a clean bill of health. Canon is a great company that stands behind their products, very honest and great customer service.
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