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DVD Failures
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Jul 22, 2012 12:01:43   #
jerryc41 Loc: Catskill Mts of NY
 
I got a pack of 50 Philips printable DL DVDs from Amazon. Of the 47 I've used so far, 10 have been bad - could not write to them. In the past, I might have had one bad disc - maybe. I usually use Taiyo or Ridek. I was using three different computers, so the problem was with the discs. There's no mention of a warranty on the label.

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Jul 22, 2012 12:44:17   #
Festina Lente Loc: Florida & Missouri
 
jerryc41 wrote:
I got a pack of 50 Philips printable DL DVDs from Amazon. Of the 47 I've used so far, 10 have been bad - could not write to them. In the past, I might have had one bad disc - maybe. I usually use Taiyo or Ridek. I was using three different computers, so the problem was with the discs. There's no mention of a warranty on the label.

I've seen some lots like that Jerry. It can be frustrating.
Getting your money back (unless from a local retailer) is rarely worth the effort (Amazon being a notable exception, so request a return authorization and they will even pay the postage!).

My experience is you get what you pay for in disks (CDs or DVDs). Mass production has really made them a volume commodity.
If what I'm buring is important (achive files or a DVD family movie) I use archive DVDs.

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Jul 22, 2012 12:48:58   #
jerryc41 Loc: Catskill Mts of NY
 
Festina Lente wrote:
jerryc41 wrote:
I got a pack of 50 Philips printable DL DVDs from Amazon. Of the 47 I've used so far, 10 have been bad - could not write to them. In the past, I might have had one bad disc - maybe. I usually use Taiyo or Ridek. I was using three different computers, so the problem was with the discs. There's no mention of a warranty on the label.

I've seen some lots like that Jerry. It can be frustrating.
Getting your money back (unless from a local retailer) is rarely worth the effort (Amazon being a notable exception, so request a return authorization and they will even pay the postage!).

My experience is you get what you pay for in disks (CDs or DVDs). Mass production has really made them a volume commodity.
If what I'm buring is important (achive files or a DVD family movie) I use archive DVDs.
quote=jerryc41 I got a pack of 50 Philips printab... (show quote)

I usually buy from supermedia, but I needed them quickly, so I went with amazon. I thought Philips would be reliable.
My son has sold the copies that we made, so it's not we're out any money. I've since ordered more Ridek from supermedia.

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Jul 22, 2012 13:55:12   #
creativ simon Loc: Coulsdon, South London
 
Hi Jerryc41, i wonder if you were just unlucky i have been using Philips DVD and CD for years with no problem at all

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Jul 22, 2012 14:34:05   #
jerryc41 Loc: Catskill Mts of NY
 
creativ simon wrote:
Hi Jerryc41, i wonder if you were just unlucky i have been using Philips DVD and CD for years with no problem at all

It was probably a bad batch(?) I was getting concerned because we needed about 40 DVD, and we were running low.

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Jul 22, 2012 15:20:14   #
steve40 Loc: Asheville/Canton, NC, USA
 
I bought a 50pk of Memorex DVD's once, not one of them was good for anything except data files. Not JPG, MOV, or anything except raw data program files. Then I bought a cheap white label no name stack, which were excellent. :thumbup:

I think, at least from my experience, a good deal on name brand disks is a deal that is too good to be true, or at least any good. :thumbdown:

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Jul 22, 2012 17:43:06   #
jerryc41 Loc: Catskill Mts of NY
 
steve40 wrote:
I bought a 50pk of Memorex DVD's once, not one of them was good for anything except data files. Not JPG, MOV, or anything except raw data program files. Then I bought a cheap white label no name stack, which were excellent. :thumbup:

I think, at least from my experience, a good deal on name brand disks is a deal that is too good to be true, or at least any good. :thumbdown:

It's hard to tell what we're buying these days. I wasn't looking for a "deal," just some DVDs. I thought Philips would be a good brand to get. Ridek and Taiyo Yuden have worked very well for me.

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Jul 22, 2012 22:34:34   #
steve40 Loc: Asheville/Canton, NC, USA
 
The last I bought were Fujipix Archival DVD's from B&H. So far not a dud in the bunch, and they were not to expensive.

A little more than at the $ store, but much better. :lol:

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Jul 23, 2012 08:04:15   #
ted45 Loc: Delaware
 
jerryc41 wrote:
I got a pack of 50 Philips printable DL DVDs from Amazon. Of the 47 I've used so far, 10 have been bad - could not write to them. In the past, I might have had one bad disc - maybe. I usually use Taiyo or Ridek. I was using three different computers, so the problem was with the discs. There's no mention of a warranty on the label.


The DL indicates that the discs are Double Layer. If you are trying to burn them on a single layer burner they won't work. Even if you are setting up to burn a single layer you still need to format both layers or it won't work.

I've burned over a thousand Philips discs without a single problem.

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Jul 23, 2012 08:23:04   #
jerryc41 Loc: Catskill Mts of NY
 
ted45 wrote:
jerryc41 wrote:
I got a pack of 50 Philips printable DL DVDs from Amazon. Of the 47 I've used so far, 10 have been bad - could not write to them. In the past, I might have had one bad disc - maybe. I usually use Taiyo or Ridek. I was using three different computers, so the problem was with the discs. There's no mention of a warranty on the label.


The DL indicates that the discs are Double Layer. If you are trying to burn them on a single layer burner they won't work. Even if you are setting up to burn a single layer you still need to format both layers or it won't work.

I've burned over a thousand Philips discs without a single problem.
quote=jerryc41 I got a pack of 50 Philips printab... (show quote)

I've burned lots of DLs without a problem, so I'm thinking this batch is not good. As I said, I used three different computers, and they all reported problems.

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Jul 23, 2012 09:00:12   #
ted45 Loc: Delaware
 
jerryc41 wrote:
ted45 wrote:
jerryc41 wrote:
I got a pack of 50 Philips printable DL DVDs from Amazon. Of the 47 I've used so far, 10 have been bad - could not write to them. In the past, I might have had one bad disc - maybe. I usually use Taiyo or Ridek. I was using three different computers, so the problem was with the discs. There's no mention of a warranty on the label.


The DL indicates that the discs are Double Layer. If you are trying to burn them on a single layer burner they won't work. Even if you are setting up to burn a single layer you still need to format both layers or it won't work.

I've burned over a thousand Philips discs without a single problem.
quote=jerryc41 I got a pack of 50 Philips printab... (show quote)

I've burned lots of DLs without a problem, so I'm thinking this batch is not good. As I said, I used three different computers, and they all reported problems.
quote=ted45 quote=jerryc41 I got a pack of 50 Ph... (show quote)


You are probably correct then. Most people don't know what a DL is and that is where the problem begins. Amazon has a very liberal return policy. Did you contact them?

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Jul 23, 2012 09:24:59   #
jerryc41 Loc: Catskill Mts of NY
 
ted45 wrote:
jerryc41 wrote:
ted45 wrote:
jerryc41 wrote:
I got a pack of 50 Philips printable DL DVDs from Amazon. Of the 47 I've used so far, 10 have been bad - could not write to them. In the past, I might have had one bad disc - maybe. I usually use Taiyo or Ridek. I was using three different computers, so the problem was with the discs. There's no mention of a warranty on the label.


The DL indicates that the discs are Double Layer. If you are trying to burn them on a single layer burner they won't work. Even if you are setting up to burn a single layer you still need to format both layers or it won't work.

I've burned over a thousand Philips discs without a single problem.
quote=jerryc41 I got a pack of 50 Philips printab... (show quote)

I've burned lots of DLs without a problem, so I'm thinking this batch is not good. As I said, I used three different computers, and they all reported problems.
quote=ted45 quote=jerryc41 I got a pack of 50 Ph... (show quote)


You are probably correct then. Most people don't know what a DL is and that is where the problem begins. Amazon has a very liberal return policy. Did you contact them?
quote=jerryc41 quote=ted45 quote=jerryc41 I got... (show quote)

If the remaining three discs work OK, I'll have gotten 40 working discs for $30. I can live with that.

As for Amazon, we buy almost everything from them - good prices and two-day free delivery.

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Jul 23, 2012 11:47:29   #
derekmadge Loc: Waterloo, Ontario,Canada
 
Is it possible they were counterfeit? Had they been stored in sunlight for a month or more?

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Jul 23, 2012 12:21:55   #
jerryc41 Loc: Catskill Mts of NY
 
derekmadge wrote:
Is it possible they were counterfeit? Had they been stored in sunlight for a month or more?

You would have to ask the good people at Amazon about that. They came in the "cake box" with a nice-looking label. Made in Taiwan.

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Jul 23, 2012 12:57:14   #
Lyn Buchanan Loc: Alamogordo, New Mexico
 
I have found that most of the manufacturers are actually very concerned about things like this. When I get a bad batch of disks, I always write to the company, through their website, and tell them the batch number, and alert them to the fact that it was a bad batch. I have never asked for replacement disks, and usually even tell them that I'm not writing for that purpose, but they usually send a new pack, just for the thoughtfulness of you giving them feedback on their product. As far as they are concerned, customer satisfaction is much better for their business than bad word-of-mouth critiques.
I hope this helps.

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