Looking for a new cloud back up service: I have been using Backblaze for the last two years, but three months ago I started having problems with it. Tech Support was a very little...

bioteacher Loc: Brooklyn, NY

I have been using Backblaze for the last two years, but three months ago I started having problems with it. Tech Support was a very little help. I was wondering if anyone could recommend another cloud service to back up numerous external hard drives And it’s not too expensive. Thank you

TriX Loc: Raleigh, NC

bioteacher wrote:

I have been using Backblaze for the last two years, but three months ago I started having problems with it. Tech Support was a very little help. I was wondering if anyone could recommend another cloud service to back up numerous external hard drives And it’s not too expensive. Thank you

I would suggest taking a look at Amazon S3, Google, Microsoft, or Apple. They are the leaders in cloud storage.

10MPlayer Loc: California

iDrive

traderjohn Loc: New York City

bioteacher wrote:

I have been using Backblaze for the last two years, but three months ago I started having problems with it. Tech Support was a very little help. I was wondering if anyone could recommend another cloud service to back up numerous external hard drives And it’s not too expensive. Thank you

Carbonite.

loosecanon Loc: Central Texas

Microsoft. Costs about $100/yr. For unlimited. And it will synch to all your computers.

loosecanon Loc: Central Texas

Microsoft. Costs about $100/yr. For unlimited. And it will synch to all your computers.

jerryc41 Loc: Catskill Mts of NY

bioteacher wrote:

I have been using Backblaze for the last two years, but three months ago I started having problems with it. Tech Support was a very little help. I was wondering if anyone could recommend another cloud service to back up numerous external hard drives And it’s not too expensive. Thank you

Sorry to hear that. From what I've read, BB sounded good. I think it will be difficult to find a flawless service - of any kind. If backup is very important to you, I would use at least two services. Of course, that would be more expensive.

ecobin Loc: Paoli, PA

Tom's guide and the Wirecutter rate BB best in 2018. You might call their customer support if you haven't already.
https://thewirecutter.com/reviews/best-online-backup-service/
https://www.tomsguide.com/us/best-cloud-backup,review-2678.html

mborn Loc: Massachusetts

What problems have you been having? I have used B.B. FOR many years without problems

rmalarz Loc: Tempe, Arizona

Back Blaze has been exceptionally good with backups. What sort of issue are you having with them?
--Bob

bioteacher wrote:

I have been using Backblaze for the last two years, but three months ago I started having problems with it. Tech Support was a very little help. I was wondering if anyone could recommend another cloud service to back up numerous external hard drives And it’s not too expensive. Thank you

romanmel7 Loc: New Hartford, NY

Have used Carbonite for backup for years. Has saved my bacon a few times. Nothing negative, in my experience. According to the website, the current subscription is $72 a year, but I received a discount for purchasing a multi-year subscription.

bpulv Loc: Buena Park, CA

bioteacher wrote:

I have been using Backblaze for the last two years, but three months ago I started having problems with it. Tech Support was a very little help. I was wondering if anyone could recommend another cloud service to back up numerous external hard drives And it’s not too expensive. Thank you

Don't use cloud backup. It is important to maintain control of your photographs. Using a third party to store your photos, puts them under their control, not yours. What happens if they have a technical problem, are sold, decide to raise their monthly rates or go bankrupt? Backup to a RAID system such as the Drobo. I use, among other systems, a five drive Drobo to provide both on site and off site backup of all my photos. Once a week, I remove one of the hard drives from the hot swappable Drobo and exchange it for one in my bank safe deposit box. If my house burns to the ground, my pictures are safe. If my computer crashes, my pictures are safe.

TriX Loc: Raleigh, NC

bpulv wrote:

Don't use cloud backup. It is important to maintai... (show quote)

What’s the chance that Amazon, Google, Microsoft or Apple will go bankrupt, be sold (and the buyer terminates the cloud service without notice), or have a technical problem that makes your photos permanently unavailable? Magnitudes closer to zero than (a) the drive in your lockbox doesn’t spin up (a large percentage of drive failures occur after being powered down for a period and then restarted) (b) you don’t make weekly trips to your lockbox forever (and who wants to?) and/or (c) you lose the data recorded between your trips to the bank. Prices can certainly change over time, but the trend in cloud storage pricing has been moving down for the last 5 years.

RAID (levels 1, 1+0, 3 or 5) are certainly more reliable than a single drive, but double drive and RAID controller failures do happen, so having a local backup is a necessity, but so is off-site DR, and provided you have a good internet connection, a major cloud service is the most convenient, reliable and cost-effective way to accomplish that in my opinion.

kd7eir Loc: Tucson, AZ

TriX wrote:

What’s the chance that Amazon, Google, Microsoft o... (show quote)

The cloud services use exactly the same methods of data protection that you are telling the OP are unreliabe. The world survived DECADES without cloud backup. The "cloud" is LITERALLY just someone else's computer. That's IT. Nothing "magic", nothing "special", just someone else's computer.

bpulv Loc: Buena Park, CA

TriX wrote:

What’s the chance that Amazon, Google, Microsoft o... (show quote)

Did you predict that Toys-R-Us would go belly up? Can you guarantee that Amazon, Google, Microsoft or Apple won't double their prices? If you have terabytes of data, that can be a big deal. Have you ever tried to download terabytes of data in a month at home internet speeds when everyone else in the world is trying to do the same thing?