jerrycrowson

Does anyone use Flickr to share your photos. A lot of mine are missing today.
I tried to find how to contact Flickr but it was next to impossible. I would appreciate
any help.

Jerry Crowson
Portland Oregon

RichardTaylor Loc: Sydney, Australia

I use it and it has been running normally for me.
It may be possible to see what is going on in the flickr help forum.

jerrycrowson

Thank you but I tried....one Flickr site said closed due to lack of response.

tdekany Loc: Oregon

No issues with my account either, just uploaded 44 snapshots a couple of hours ago. Hopefully you can get it solved. If you contact them on Facebook, they will reply back.

jerrycrowson

Thank you.....I just tried it again and they’re all there.

tdekany Loc: Oregon

CHG_CANON Loc: the Windy City

Are you JerryWCrowson? You have 90 images set to public. If you go to your camera roll, do you see the same number or possibly more where some are no longer public? Just guesses as getting help from Flickr is next to impossible. But as noted earlier, problems on their site that impact many users will tend to generate a stream of complaints on their help page. You can add a me-too comment to the issue and hope for a response.

jerrycrowson

Thank you...I appreciate your input.

suntouched Loc: Sierra Vista AZ

I love Flickr but I hate the lack of response when something goes wrong. It took me 2 weeks to settle a problem and then I was never sure if it was a permanent fix. But all has been ok since then. Anyway, the way I finally got help was through email. It is impossible to call and talk with anyone as you probably already know. I searched the site for the direct email address. It takes them at least 24 hours (and sometimes 48) to reply to an email so that can stretch out the days getting a resolution. And what they do is parrot what you have said and offer possible solutions. If you go this route, make sure to explain in detail what the issue is. Persistence is the keyword. Good luck.

Jim Bob

jerrycrowson

Thank you for your input. I looked up my photos later in the day and they were all there.

suntouched Loc: Sierra Vista AZ

I'm glad your problem is solved- I added my comments for others that might be facing a Flickr problem too.

SusanFromVermont Loc: Southwest corner of Vermont

Flickr does not have any way that I could find to contact a real person except for the "report abuse" link. I tried that for a problem as a last resort and basically was told to go away. Having problems is more frequent than most people know.

I never found a direct email address. I loved Flickr too until everything went bad. I signed in one day and was directed to a page I must have started and abandoned when first trying to set up. The page I built and had been using without a problem for a long time was still there, but no longer recognized me as administrator. It is probably still there because I could not delete it!

Looking for help in the forum was also not rewarding. In fact, I discovered a lot of other similar complaints, which had gone without any response or solution that I could see. It was free, so I guess the administrators do not want to waste their time listening to the problems of non-paying customers. It was not a big deal because I back up all my photos, so I was able to go elsewhere and build a new page. Chose 500px because I got answers to a couple of questions from a real person pretty much right away, no "parroting" of what I said, and considerate thoughtful responses. A free customer can become a paying customer! When they changed their policy on how many uploads per week, I decided to go with the next level up, for which I paid.

My feeling now is that I will NEVER use any kind of website where I cannot get good customer service.

suntouched Loc: Sierra Vista AZ

You are describing to a T what my problem was! I could only get to my old abandoned site and not to my current site that held pictures posted for a couple of years. It was sooo frustrating that I almost gave up. I had to search the site high and low to find an email address and then it was by accident that I stumbled upon it. I will look again to see if I can find it. Anyway, leaving Flickr meant leaving people that I enjoyed interacting with. So that was a last resort. I have often wondered if having a "Pro" account would be any better but then it doesn't make sense to pay for such inexcusable "service".

suntouched Loc: Sierra Vista AZ

For anyone trying to solve a Flickr issue you can find a direct email link to them (and they actually respond) by going to your Flickr page and clicking on your face or icon, then click on "help" and a help page will come up. Go to the bottom of the help page and look for Contact Us and click on it and an email form will come up for you to describe your problem. They take anywhere from 24-48 hours to respond so be patient. It is the ONLY way to contact them- there is no phone access. I know because I asked.