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Don't DSC Hx400v REPAIR service
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Aug 21, 2017 10:10:45   #
Acat1234
 
I have a Sony dsc hx400v which is giving error message E:62.10. Looking for reliable repair center. Read reviews for Precision Camera and they varied a lot. Thanks in advance.

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Aug 21, 2017 10:40:20   #
Mac Loc: Hernando County Florida
 
Acat1234 wrote:
I have a Sony dsc hx400v which is giving error message E:62.10. Looking for reliable repair center. Read reviews for Precision Camera and they varied a lot. Thanks in advance.


Have you contacted Sony or looked on their web site?

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Aug 21, 2017 11:57:39   #
Acat1234
 
Yes. They had a couple of "fixes", such as turn camera off, remove battery and turn back on again. Did not work. Their solution was camera repair service. My challenge is finding a reliable one. I live in just south of Cleveland, Ohio and there does not seem to be one in this area. Camera cost $500 and if repair is going to be over $200 I will just scrap it and buy a new camera but not Sony.
Thanks for your reply

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Aug 21, 2017 14:57:33   #
MrBossHK Loc: Low Country of South Carolina
 
Acat1234 wrote:
I have a Sony dsc hx400v which is giving error message E:62.10. Looking for reliable repair center. Read reviews for Precision Camera and they varied a lot. Thanks in advance.


I had a Nikon lens repaired by United Camera near Chicago. They performed excellent service, the cost was very reasonable and the turnaround time was outstanding.

Find them at UnitedCamera (dot) (com)

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Aug 21, 2017 17:21:46   #
Doddy Loc: Barnard Castle-England
 
What a coincidence..I keep getting the same error message on my Sony HX 300!

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Aug 21, 2017 21:15:34   #
Acat1234
 
Thanks MrBossHK. I will contact them.

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Aug 21, 2017 21:17:27   #
Acat1234
 
This appears to be a very common problem (defect?) With the Sony DSC HX... line of cameras. If I replace it will not be a Sony.

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Aug 21, 2017 21:49:54   #
nicksr1125 Loc: Phoenix, AZ
 
Acat1234 wrote:
Yes. They had a couple of "fixes", such as turn camera off, remove battery and turn back on again. Did not work. Their solution was camera repair service. My challenge is finding a reliable one. I live in just south of Cleveland, Ohio and there does not seem to be one in this area. Camera cost $500 and if repair is going to be over $200 I will just scrap it and buy a new camera but not Sony.
Thanks for your reply


Check out Camtronics here in Columbus. Their website is camtronicscamerarepair.com or call them at 614-357-1489. I've had them work on a couple of bodies with excellent results.

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Aug 22, 2017 06:07:59   #
bull drink water Loc: pontiac mi.
 
Acat1234 wrote:
Yes. They had a couple of "fixes", such as turn camera off, remove battery and turn back on again. Did not work. Their solution was camera repair service. My challenge is finding a reliable one. I live in just south of Cleveland, Ohio and there does not seem to be one in this area. Camera cost $500 and if repair is going to be over $200 I will just scrap it and buy a new camera but not Sony.
Thanks for your reply


try contacting Dodds in Cleveland. they've been there like forever.

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Aug 22, 2017 06:28:17   #
jerryc41 Loc: Catskill Mts of NY
 
Acat1234 wrote:
I have a Sony dsc hx400v which is giving error message E:62.10. Looking for reliable repair center. Read reviews for Precision Camera and they varied a lot. Thanks in advance.


From posts I've seen here, Sony does not have a great reputation for customer service/repair. I would start here.

https://esupport.sony.com/US/p/service.pl

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Aug 22, 2017 08:54:53   #
billnikon Loc: Pennsylvania/Ohio/Florida/Maui/Oregon/Vermont
 
Acat1234 wrote:
This appears to be a very common problem (defect?) With the Sony DSC HX... line of cameras. If I replace it will not be a Sony.


One camera does not a company make, look at the Nikon D600. I find the Sony DSC HX line outstanding, I have owned them for years and not one single problem. Please don't let one rotten apple spoil the whole bushel.

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Aug 22, 2017 09:45:05   #
Doug RC Loc: Western Massachusetts
 
'IF' your camera is still under warranty (usually a year from the company or more if you purchased some) Sony will
always honor that ... I've got three 'brand' new cameras (due to 'accidents) from them ... but ....
IF the warranty is out they send 'me' to a service shop in Connecticut .. and it is HORRIBLE .. If I were you I'd check
out a 'reputable' repair shop close to home or (these days) on the internet .. 'reputable' is key read reviews, talk to
friends .. I think you are doing the BEST thing by asking here, ... the experienced 'Hogs' have the right answers.

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Aug 22, 2017 10:33:52   #
Acat1234
 
Thanks to everyone for your suggestions. Dodds camera in Cleveland just sends camera to a third party. Will post results of whichever camera repair service I select.

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Aug 22, 2017 14:29:43   #
jerryc41 Loc: Catskill Mts of NY
 
Acat1234 wrote:
Thanks to everyone for your suggestions. Dodds camera in Cleveland just sends camera to a third party. Will post results of whichever camera repair service I select.



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Aug 22, 2017 14:49:35   #
photomarkz Loc: parma,ohio
 
try pro-cam in parma ohio

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