joegim Loc: Long Island, NY

I'm new to Lightroom and this thing is bugging me. When I try to import my images from the card reader LR only shows the RW2 files (a Panasonic Lumix RAW format) and does not display the JPEG images. When I view the same folder in Windows 10 Explorer the RW2 file(shown only as an icon) as well as the JPEG file (shown as an image) images are displayed. And since LR 5.7.1 does not have native RAW support the RAW images are not even displayed, instead a message says " Preview unavailable for this file". I understand about the RAW images not being displayed but why does LR not even see the JPEG images?

joegim Loc: Long Island, NY

BTW when I import images to LR from my hard drives all the images, RAW & JPEG are recognized. It's only when I'm importing from the card reader that LR does not see the JPEG images.

ncshutterbug

I had this problem when I purchased a new Panasonic Lumix camera. Lightroom didn't support the RAW2 used by Panasonic. I did an update on Lightroom and after shutting down and restarting my computer, and restarting Lightroom it did recognize raw2 format. Hope this helps. If not you can go online and get "Adobe DNG Converter" free. It's a hassle but it will get your photos ready for Lightroom.

rjaywallace Loc: Wisconsin

Confusing question. First you say that upon import LR "only shows the RE2" (RAW) files. Then you say it doesn't. Which is it? If LR really doesn't show the JPEG files, either the files have already been imported and are, correctly, not being shown a second time or there is some other issue regarding settings in play. If LR doesn't recognize the camera at all (camera is too new), then it never will (no more updates will be coming for LR v5.7). In that case your option is to use Adobe DNG Converter to change the file format to something LR will recognize. Or try a different editor (e.g., On1 Photo Raw or Luminar). Are you sure your card reader recognizes the camera (i.e., not a LR problem).

jerryc41 Loc: Catskill Mts of NY

Maybe this will help.

"Treat JPEG Files Next To Raw Files As Separate Photos
For photographers who capture raw + JPEG photos on their cameras. Selecting this option imports the JPEG as a standalone photo. If selected, both the raw and the JPEG files are visible and can be edited in Lightroom. If deselected, Lightroom treats the duplicate JPEG as a sidecar file, and the raw file appears with the raw file extension and +jpg."

https://helpx.adobe.com/lightroom/help/file-import-formats-settings.html

whitewolfowner

Your RAW files that it is not recognizing is because the camera is too new for the software. To solve both problems, I'm sure this will work and also protect your files from destruction and is the way you should be doing it in the first pale. First, download from the card onto a new file you open; then immediately copy it and put it on an external hard drive. Convert the RAW files to DNG files using Adobe's DNG converter (a free download from Adobe). Copy the file before you do anything else, put the copy on an external hard drive (you can trash the first copy if you wish). Then load into lightroom from the file you just created ad I'm sure everything will show up.

joegim Loc: Long Island, NY

jerryc41 - did as the link you pointed out suggested & LR now shows both the RW2 & JPEG files. My fault - I forgot to mention earlier that I had the camera set to RAW + JPEG and it was creating two images, one RW2 & JPEG with the same file number. Thank you very much.

Thanks to all others who gave suggestions too. I do not have a problem with LR processing the RW2 files because I have already downloaded the Adobe DNG converter so I'm able to convert my RW2 files to Adobe DNG files which my LR can process. My version of LR does not have support for Lumix RW2 files. Also I'll make it a habit of copying the files to my HD before importing them into LR so I'm not working on the original image.

Thank you all.