Fran
Loc: Northeast, United States
I purchased a refurbished Canon 7D from B&H about one week ago. Last night the the LCD on the back of the camera displayed the drive mode (single shot, il servo, etc. and the timer) displays as 99 and 999. Today the top LCD displays the ISO as 999. I plan on calling B&H when the open tomorrow and will exchange it. Has anyone had this happened to anyone???
Fran
Loc: Northeast, United States
jerryc41 wrote:
quote=Fran I purchased a refurbished Canon 7D fro... (
show quote)
Thank you. This is helpful info! If it were you, would you ask for a replacement or let them walk you through the steps to update the firmware?
Fran wrote:
Thank you. This is helpful info! If it were you, would you ask for a replacement or let them walk you through the steps to update the firmware?
I would begin, in a nice way, by asking for another camera. You've had this one a short time, and have had a problem already, regardless how "minor" it might be. Mention that you bought from them because of recommendations from a photo forum. I'm sure one camera body is no big deal to them, compared to their reputation.
However, it is something very minor, then they can talk you through it. But, it should either be working, or a new camera should be in the works by the time you hang up.
"I'd hate to go back online and tell all those people who recommended you that they were wrong."
I was going to ask about shutter actuations, but that can be difficult with a Canon.
Fran
Loc: Northeast, United States
jerryc41 wrote:
Fran wrote:
Thank you. This is helpful info! If it were you, would you ask for a replacement or let them walk you through the steps to update the firmware?
I would begin, in a nice way, by asking for another camera. You've had this one a short time, and have had a problem already, regardless how "minor" it might be. Mention that you bought from them because of recommendations from a photo forum. I'm sure one camera body is no big deal to them, compared to their reputation.
However, it is something very minor, then they can talk you through it. But, it should either be working, or a new camera should be in the works by the time you hang up.
"I'd hate to go back online and tell all those people who recommended you that they were wrong."
quote=Fran Thank you. This is helpful info! If it... (
show quote)
Excellent plan! Not to mention I have been buying from them for years. Thanks again!
sinatraman
Loc: Vero Beach Florida, Earth,alpha quaudrant
the 99 and 999 codes for canon translate as YOU SHOULD HAVE BOUGHT NIKON!!!!! oh I am such a bad boy im in for it now. HE HE HEH!! :evil: :twisted: :twisted: :shock: :thumbup:
I think sinatraman is trying to get the canon,nikon debate going.LOL.
sorry to hear of the problems with the 7D, I think the outcome should be favorable because you bought from a reputable place, let us know how it works out.
sinatraman wrote:
the 99 and 999 codes for canon translate as YOU SHOULD HAVE BOUGHT NIKON!!!!! oh I am such a bad boy im in for it now. HE HE HEH!! :evil: :twisted: :twisted: :shock: :thumbup:
So tell me, do Nikons never have problems or go bad?
sinatraman
Loc: Vero Beach Florida, Earth,alpha quaudrant
papakatz45 wrote:
sinatraman wrote:
the 99 and 999 codes for canon translate as YOU SHOULD HAVE BOUGHT NIKON!!!!! oh I am such a bad boy im in for it now. HE HE HEH!! :evil: :twisted: :twisted: :shock: :thumbup:
So tell me, do Nikons never have problems or go bad?
nope never nikon. all start with N :lol: Just ask my 50year old still working like a charm nikon F. I just live to pull canonites chains :P :P :evil: :lol: :thumbup: :!:
sinatraman wrote:
papakatz45 wrote:
sinatraman wrote:
the 99 and 999 codes for canon translate as YOU SHOULD HAVE BOUGHT NIKON!!!!! oh I am such a bad boy im in for it now. HE HE HEH!! :evil: :twisted: :twisted: :shock: :thumbup:
So tell me, do Nikons never have problems or go bad?
nope never nikon. all start with N :lol: Just ask my 50year old still working like a charm nikon F. I just live to pull canonites chains :P :P :evil: :lol: :thumbup: :!:
Sinatraman, so what is with this thread??
:D
http://www.uglyhedgehog.com/t-44663-1.html
Fran
Loc: Northeast, United States
Good morning!!! Just got off the phone with B&H and they were amazing as predicted. They only question they asked was what did I want to do; exchange or return??? I opted for exchange since I am loving this camera. They emailed me a prepaid shipping label and said they would send out the new one within 2 days of receipt.
I asked if they have issues with refurbished cameras regardless of the brand (e.g., nikon, canon, etc.) ;) and they said it happens with all brands. Buying refurbished is as good a buying new. The equipment is refurbished by the manufacuter; but can not be sold as new. He said that we could purchase a brand new piece of equipment which might not work properly right out of the box.
THis is an example of why we should purchase only from the reptutal sites/stores. I'll be setting up another post later today describing my experience.
Thanks all!!!
Fran wrote:
Good morning!!! Just got off the phone with B&H and they were amazing as predicted. They only question they asked was what did I want to do; exchange or return??? I opted for exchange since I am loving this camera. They emailed me a prepaid shipping label and said they would send out the new one within 2 days of receipt.
I asked if they have issues with refurbished cameras regardless of the brand (e.g., nikon, canon, etc.) ;) and they said it happens with all brands. Buying refurbished is as good a buying new. The equipment is refurbished by the manufacuter; but can not be sold as new. He said that we could purchase a brand new piece of equipment which might not work properly right out of the box.
THis is an example of why we should purchase only from the reptutal sites/stores. I'll be setting up another post later today describing my experience.
Thanks all!!!
Good morning!!! Just got off the phone with B&... (
show quote)
That's fantastic, it further proves as you stated " THis is an example of why we should purchase only from the reptutal sites/stores."
sinatraman wrote:
papakatz45 wrote:
sinatraman wrote:
the 99 and 999 codes for canon translate as YOU SHOULD HAVE BOUGHT NIKON!!!!! oh I am such a bad boy im in for it now. HE HE HEH!! :evil: :twisted: :twisted: :shock: :thumbup:
So tell me, do Nikons never have problems or go bad?
nope never nikon. all start with N :lol: Just ask my 50year old still working like a charm nikon F. I just live to pull canonites chains :P :P :evil: :lol: :thumbup: :!:
So you are saying that every Nikon camera ever made is still working and none have ever had any problems? Wow, you have made me a believer! Does anyone want all my Canon equipment since it obviously is nothing but junk?
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