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Used Nikon Equipment How to determine if grey market
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Mar 28, 2017 07:36:15   #
jerryc41 Loc: Catskill Mts of NY
 
JR69 wrote:
New member here. Been reading this forum for months, with many interesting topics. Here goes. I want to buy Nikon 300mm f2.8 g VR model # 2154 built between 2004-2009. Found a few on line in great shape, (90+%) one of which is in Japan. So grey market OK. No warranty. It is out of warranty anyway. But I find out that a Nikon or a Nikon repair facility wont even work on it & can't order parts if it is grey market.. KEH Camera has one but they wont tell me for sure it is american or grey. Called Nikon (Melville) with serial numbers and they won't tell me. They won't give me a telephone number or email address to Nikon Service. They tell me to send the lens in for service and they will let me know if it is a lens or a boat anchor. Called Midwest Camera downstate Michigan and they tell me the same thing. I don't want to spend 3K and find out a year from now no one will work on it. Now, that being said I have 7 Nikon lens mostly bought thru Adorama or B&H, and none of them have ever gone in for service. Body's yes but not a lens. So my photog friends, Grey market or not grey market, or does it make a difference.
New member here. Been reading this forum for month... (show quote)


If you can get a serial number, go to the Nikon site and try to register it. If it's gray, it will come up as "invalid serial number." That's how I learned my D90 from 2008 was gray market. I returned it and waited for a USA version to become available.

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Mar 28, 2017 08:42:14   #
dcampbell52 Loc: Clearwater Fl
 
JR69 wrote:
New member here. Been reading this forum for months, with many interesting topics. Here goes. I want to buy Nikon 300mm f2.8 g VR model # 2154 built between 2004-2009. Found a few on line in great shape, (90+%) one of which is in Japan. So grey market OK. No warranty. It is out of warranty anyway. But I find out that a Nikon or a Nikon repair facility wont even work on it & can't order parts if it is grey market.. KEH Camera has one but they wont tell me for sure it is american or grey. Called Nikon (Melville) with serial numbers and they won't tell me. They won't give me a telephone number or email address to Nikon Service. They tell me to send the lens in for service and they will let me know if it is a lens or a boat anchor. Called Midwest Camera downstate Michigan and they tell me the same thing. I don't want to spend 3K and find out a year from now no one will work on it. Now, that being said I have 7 Nikon lens mostly bought thru Adorama or B&H, and none of them have ever gone in for service. Body's yes but not a lens. So my photog friends, Grey market or not grey market, or does it make a difference.
New member here. Been reading this forum for month... (show quote)


Yes grey market used will make a difference if you live in the USA. Nikon USA will NOT work on any grey market regardless of if it was purchased new or used. If you were out of the country when you purchased the lens or camera, they will demand proof that you were physically where you purchased the lens (travel documents, hotel bill in your name, etc). Part of the reason is that the warranty for Nikon (NON USA) is one year plus an additional 4 years for extra cost. In the USA it is 5 years automatically. So Nikon needs to know which warranty you have from overseas. If you are an overseas resident visiting and need your Nikon repaired, you need to provide your travel info and copy of the purchase document. (they can probably get it for you but it is faster and easier if you provide them. Grey Market cameras and lenses will not be repaired by Nikon USA for any reason.

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Mar 28, 2017 09:02:06   #
cthahn
 
Don't buy it if you are in doubt.

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Mar 28, 2017 10:32:11   #
agillot
 
nikon is nikon , it is sad that nikon refuse to fix their product because nikon usa did not get a piece of the action when the product was sold . back in the 70 / 80s MB refused to service gray market cars at their dealership , here again it was a money issue . very sad .i wonder if canon or pentax +++ have same policy .

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Mar 28, 2017 10:45:37   #
jerryc41 Loc: Catskill Mts of NY
 
agillot wrote:
nikon is nikon , it is sad that nikon refuse to fix their product because nikon usa did not get a piece of the action when the product was sold.


The problem is that Nikon USA would be paying for the repair, but they did not make any money from the sale. You might as well ask Chevy to do warranty work on a Ford. Camera makers should avoid this whole situation by doing away with Nikon USA and Nikon Britain (or whatever it's called). Then Nikon would be selling, making a profit, and doing repairs anywhere in the world.

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Mar 28, 2017 10:52:44   #
dean100 Loc: New-Biden did steal 500,000+ votes in OH
 
MT Shooter wrote:
Short of actually sending a lens to Nikon for evaluation, there is only ONE sure way to tell if it is USA Warranty, and that is if the seller has its original warranty card that has the lenses matching serial number on it.

Nikon bodies are much easier as the first two digits of the bodies serial number will tell you what worldwide market they were imported to. SOME of Nikon's lenses actually use"US" preceding their serial number, but by no means does not saying "US" tell you the lens was grey market.

ALL Nikon USA Warranted bodies will have serial numbers starting with 25XXXXX through 39XXXXX. Any numbers starting with any other digits were never properly imported for sale in the USA and Nikon will not work on them directly. HOWEVER, Nikon does authorize Nikon APPROVED repair centers to work on many grey market items AND Nikon original parts are made available for those repair centers without penalty or limitations. Most of the products on that authorized gray market repair list are no longer in production by Nikon. Parts for items still in production are NOT provided by Nikon for gray market versions under any circumstances, so any parts for them need to be sourced from the open market with no assurance they are not counterfeit.
Short of actually sending a lens to Nikon for eval... (show quote)


Are you sure about the Nikon body S/N's? Both of mine are USA models purchased from Adorama - D3s 204xxxx in 2011; D500 300xxxx in 2016.

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Mar 28, 2017 11:01:44   #
RCJets Loc: Virginia
 
I have a Nikon 70 to 300 mm f4.5 5.6 AF-S VR lens. After reading the above posts regarding grey market, I decided to check on this one. I can't find a serial number on it anywhere. Does this mean it's a grey market lens?

TIA , I think.







vr

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Mar 28, 2017 11:01:58   #
RCJets Loc: Virginia
 
I have a Nikon 70 to 300 mm f4.5 5.6 AF-S VR lens. After reading the above posts regarding grey market, I decided to check on this one. I can't find a serial number on it anywhere. Does this mean it's a grey market lens?

TIA , I think.







vr

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Mar 28, 2017 11:07:15   #
jerryc41 Loc: Catskill Mts of NY
 
MT Shooter wrote:
ALL Nikon USA Warranted bodies will have serial numbers starting with 25XXXXX through 39XXXXX.


All of my Nikons had numbers between those ranges, even the D90 that Nikon would not let me register because the number was invalid. The dealer accepted the return as gray market. 3053297

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Mar 28, 2017 12:14:46   #
JR69 Loc: Wolverine Michigan
 
MT
I registered the serial number for the lens from Japan 307xxx and from KEH 302xxx and Nikon excepted those numbers in my camera bag on NikonUSA.com. I then removed them and entered a number for 205xxx which I believe (based on the first 2 numbers) is a lens destined for the Asian market and it exepted that also. The drop down window when registering the lens did not have the Model 300mm f2.8 G VR (#2154 with VR in red print) only the #2186 VRII . . So I used that lens model. The Camera bag is the only place I can see for registering a lens.

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Mar 28, 2017 12:18:40   #
jerryc41 Loc: Catskill Mts of NY
 
JR69 wrote:
The Camera bag is the only place I can see for registering a lens.


That's what I've always used. I think it's more for our convenience than anything official. I probably have some gear I've sold still listed there.

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Mar 28, 2017 12:36:07   #
whitewolfowner
 
Nikon refusing to tell wether a lens is grey market or not is beyond terrible business practice. They (and other camera and lens makers) are the one that has created this BS and should be legally obligated to disclose that information with an phone call. Maybe you should take it to your attorney general and file a complaint against them for with holding information you have a right to have. The complaint may put a stop to a lot this BS and abuse from camera makers towards their customers. After all, what they are doing is literally forcing you to play Russian roulette with your purchase.

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Mar 28, 2017 12:40:55   #
orrie smith Loc: Kansas
 
JR69 wrote:
New member here. Been reading this forum for months, with many interesting topics. Here goes. I want to buy Nikon 300mm f2.8 g VR model # 2154 built between 2004-2009. Found a few on line in great shape, (90+%) one of which is in Japan. So grey market OK. No warranty. It is out of warranty anyway. But I find out that a Nikon or a Nikon repair facility wont even work on it & can't order parts if it is grey market.. KEH Camera has one but they wont tell me for sure it is american or grey. Called Nikon (Melville) with serial numbers and they won't tell me. They won't give me a telephone number or email address to Nikon Service. They tell me to send the lens in for service and they will let me know if it is a lens or a boat anchor. Called Midwest Camera downstate Michigan and they tell me the same thing. I don't want to spend 3K and find out a year from now no one will work on it. Now, that being said I have 7 Nikon lens mostly bought thru Adorama or B&H, and none of them have ever gone in for service. Body's yes but not a lens. So my photog friends, Grey market or not grey market, or does it make a difference.
New member here. Been reading this forum for month... (show quote)


If the deal is good, the lens from Japan may not be repairable in the US, but should be repairable in Japan. You would need to ship the lens for repair anyway, it would just take longer to get it to and from Japan. Check with the seller to find out where the lens needs to go for repair if a problem ever occurs. I have never understood why Nikon and other camera makers are so picky about the origin of their product to determine it's repair status. They are all made in China anyway and whether the product originate for sell in the US or another country, it should be repairable anywhere unless it is counterfeit and not made my the company that bears it's name.

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Mar 28, 2017 12:56:03   #
jerryc41 Loc: Catskill Mts of NY
 
orrie smith wrote:
If the deal is good, the lens from Japan may not be repairable in the US, but should be repairable in Japan.


Close to $100 to ship it to Japan from the USA.

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Mar 28, 2017 13:08:49   #
dcampbell52 Loc: Clearwater Fl
 
orrie smith wrote:
If the deal is good, the lens from Japan may not be repairable in the US, but should be repairable in Japan. You would need to ship the lens for repair anyway, it would just take longer to get it to and from Japan. Check with the seller to find out where the lens needs to go for repair if a problem ever occurs. I have never understood why Nikon and other camera makers are so picky about the origin of their product to determine it's repair status. They are all made in China anyway and whether the product originate for sell in the US or another country, it should be repairable anywhere unless it is counterfeit and not made my the company that bears it's name.
If the deal is good, the lens from Japan may not b... (show quote)


In addition, if you send a lens or camera to Japan for repair, you will have to pay duty fees for the export and import of the lens. I was going to ship an HP Laser printer to Vancouver, BC back in 2004 for a conference that our offices were holding there. I found that it was going to cost more for me to ship the printer to Vancouver from Hartford Ct. than it would to purchase a printer there and turn it over to our Vancouver office. The big cost was the duty fees. And if we had one of our people include it in their baggage, we were still going to have to pay duty fees on it BOTH ways. It was less expensive to buy the HP Laser printer there and leave it for the office. I would imagine that the same would be true of shipping a lens to Japan for repair.
When I worked for Nikon Professional Services (NPS) we had a member that wanted us to supply her with a couple of lenses to take on a photo shoot in Mexico. We discussed the issues with her and found that it was going to cost her almost as much in duties and taxes to take the 2 lenses to Mexico as it would to purchase them. So, we arranged for her to get the lenses from our NPS group in Mexico instead. It was cheaper (less expensive) for all concerned.
My point is that the same will probably hold true on getting a lens repaired out of the USA and shipping it back. Many companies (and I think Nikon is one) will refuse to do this because of the liability and expense.

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