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New Computer with Windows 10 Major problems with my camera connections!
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Jan 29, 2017 23:37:04   #
Natalie Knott Loc: Fort Bragg, CA
 
I had Windows XP and Adobe CS for processing. I decided it was time to upgrade : ( So I got a refurbished computer with Windows 10 and am subscribing to Adobe CC, PhotoShop and Lightroom. Before I upgraded I was able to use my Canon EOS 10D tethered to make images to post to my internet store. It was perfect, fast and clean! I also was able to import and process images from my Ricoh GR to ultimately make prints with my Epson Photo Stylus 3000. Life was good. However, with the new system I cannot perform any of the above functions. I was told by Canon that the drivers for Windows 10 do not support my EOS 10D and that I will need to buy a new camera. HUH!!! My EOS 10D is a great camera. I talked to Ricoh tech support re: my Ricoh GR and was told that they were able to get it to function with Windows 10 and since I couldn't they would do some research ... called back once and told still no answer. My computer guru has been looking into the whole situation and after researching says he thinks he can work things out with USB cables. I am already using USB cables which worked perfectly with windows XP. He is coming over on Tues. to experiment. Has anyone had an experience like this or do you have any insights that might help to get my crippled show back on the road? Many thanks for any ideas you might have. And all best wishes : )

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Jan 29, 2017 23:53:07   #
letmedance Loc: Walnut, Ca.
 
Natalie Knott wrote:
I had Windows XP and Adobe CS for processing. I decided it was time to upgrade : ( So I got a refurbished computer with Windows 10 and am subscribing to Adobe CC, PhotoShop and Lightroom. Before I upgraded I was able to use my Canon EOS 10D tethered to make images to post to my internet store. It was perfect, fast and clean! I also was able to import and process images from my Ricoh GR to ultimately make prints with my Epson Photo Stylus 3000. Life was good. However, with the new system I cannot perform any of the above functions. I was told by Canon that the drivers for Windows 10 do not support my EOS 10D and that I will need to buy a new camera. HUH!!! My EOS 10D is a great camera. I talked to Ricoh tech support re: my Ricoh GR and was told that they were able to get it to function with Windows 10 and since I couldn't they would do some research ... called back once and told still no answer. My computer guru has been looking into the whole situation and after researching says he thinks he can work things out with USB cables. I am already using USB cables which worked perfectly with windows XP. He is coming over on Tues. to experiment. Has anyone had an experience like this or do you have any insights that might help to get my crippled show back on the road? Many thanks for any ideas you might have. And all best wishes : )
I had Windows XP and Adobe CS for processing. I d... (show quote)


Try this link,

https://answers.microsoft.com/en-us/windows/forum/windows_7-pictures/canon-eos-10d-wont-install-under-windows-7/4b4c7996-73b9-4e39-b057-11d668a82d88

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Jan 29, 2017 23:54:24   #
stevinri Loc: Rhode Island
 
When it comes to computers, buy new, saves a lot of time, plus you will save money.

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Jan 30, 2017 01:05:03   #
Natalie Knott Loc: Fort Bragg, CA
 
Thanks for your advice, but I have already bought the refurbished system : (

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Jan 30, 2017 01:05:52   #
Natalie Knott Loc: Fort Bragg, CA
 
I will try this to see if it works with Windows 10, thanks for the link : )

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Jan 30, 2017 01:25:17   #
Peterff Loc: O'er The Hills and Far Away, in Themyscira.
 
Natalie Knott wrote:
I will try this to see if it works with Windows 10, thanks for the link : )


Is your W10 32bit or 64bit? That's important. Sometimes Windows Vista drivers will work. Also worth trying.

Good luck

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Jan 30, 2017 02:19:20   #
neilds37 Loc: Port Angeles, WA
 
There were a number of camera connection problems with Win 10. Check with Canon for the updated driver or firmware solution. It's the older cameras that are involved. Fujifilm provided solution for my HS50EXR, but not the HS10, while the XP70 didn't require any. Each camera manufacture has their own solution.

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Jan 30, 2017 09:07:14   #
dynaquest1 Loc: Austin, Texas
 
First of all, not sure why you don't just take the CF card out of the Canon and, using a card reader, transfer your photos. Quicker, I'd bet, and less of a drain on the 10D battery. Also, hate to say this but the Canon 10D is (in the DSLR world) a dinosaur. It is 2002 or 2003 technology. Think about upgrading. I had the 10D for a while but sold it in 2007 when I switched to Nikon.

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Jan 30, 2017 09:18:28   #
dcampbell52 Loc: Clearwater Fl
 
Natalie Knott wrote:
I had Windows XP and Adobe CS for processing. I decided it was time to upgrade : ( So I got a refurbished computer with Windows 10 and am subscribing to Adobe CC, PhotoShop and Lightroom. Before I upgraded I was able to use my Canon EOS 10D tethered to make images to post to my internet store. It was perfect, fast and clean! I also was able to import and process images from my Ricoh GR to ultimately make prints with my Epson Photo Stylus 3000. Life was good. However, with the new system I cannot perform any of the above functions. I was told by Canon that the drivers for Windows 10 do not support my EOS 10D and that I will need to buy a new camera. HUH!!! My EOS 10D is a great camera. I talked to Ricoh tech support re: my Ricoh GR and was told that they were able to get it to function with Windows 10 and since I couldn't they would do some research ... called back once and told still no answer. My computer guru has been looking into the whole situation and after researching says he thinks he can work things out with USB cables. I am already using USB cables which worked perfectly with windows XP. He is coming over on Tues. to experiment. Has anyone had an experience like this or do you have any insights that might help to get my crippled show back on the road? Many thanks for any ideas you might have. And all best wishes : )
I had Windows XP and Adobe CS for processing. I d... (show quote)


With my Windows 10, occasionally, the USB drivers somehow get changed and it has trouble or drops connection. I go out and get and reload the correct drivers and it immediately connects. I don't know if something is corrupting the drivers or possibly it is a website that is doing it, or some virus that my antivirus software hasn't detected. But it is irritating but easily cured.

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Jan 30, 2017 09:25:03   #
hcmcdole
 
dynaquest1 wrote:
First of all, not sure why you don't just take the CF card out of the Canon and, using a card reader, transfer your photos. Quicker, I'd bet, and less of a drain on the 10D battery. Also, hate to say this but the Canon 10D is (in the DSLR world) a dinosaur. It is 2002 or 2003 technology. Think about upgrading. I had the 10D for a while but sold it in 2007 when I switched to Nikon.



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Jan 30, 2017 09:34:50   #
letmedance Loc: Walnut, Ca.
 
hcmcdole wrote:


She is tethering the camera to the computer for shooting purposes.

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Jan 30, 2017 10:19:23   #
dynaquest1 Loc: Austin, Texas
 
letmedance wrote:
She is tethering the camera to the computer for shooting purposes.


Missed that. I've never shot with a cable attaching me to the camera. I guess there is a reason why you would want to see your shots immediately on the computer monitor but I would hate to be physically restricted like that. I guess if your shooting is mainly on a tripod in a studio, it might be of benefit. Perhaps the OP is shooting that way, also, because the 10D rear LCD screen is so (relatively speaking) tiny and low resolution. Another reason for a camera body upgrade.

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Jan 30, 2017 10:27:38   #
neilds37 Loc: Port Angeles, WA
 
dynaquest1 wrote:
First of all, not sure why you don't just take the CF card out of the Canon and, using a card reader, transfer your photos. Quicker, I'd bet, and less of a drain on the 10D battery. Also, hate to say this but the Canon 10D is (in the DSLR world) a dinosaur. It is 2002 or 2003 technology. Think about upgrading. I had the 10D for a while but sold it in 2007 when I switched to Nikon.


All of you so quick to recommend up-grading should realize not all those who love photography have the financial resources to keep up with the latest.

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Jan 30, 2017 10:31:20   #
TriX Loc: Raleigh, NC
 
Natalie Knott wrote:
I had Windows XP and Adobe CS for processing. I decided it was time to upgrade : ( So I got a refurbished computer with Windows 10 and am subscribing to Adobe CC, PhotoShop and Lightroom. Before I upgraded I was able to use my Canon EOS 10D tethered to make images to post to my internet store. It was perfect, fast and clean! I also was able to import and process images from my Ricoh GR to ultimately make prints with my Epson Photo Stylus 3000. Life was good. However, with the new system I cannot perform any of the above functions. I was told by Canon that the drivers for Windows 10 do not support my EOS 10D and that I will need to buy a new camera. HUH!!! My EOS 10D is a great camera. I talked to Ricoh tech support re: my Ricoh GR and was told that they were able to get it to function with Windows 10 and since I couldn't they would do some research ... called back once and told still no answer. My computer guru has been looking into the whole situation and after researching says he thinks he can work things out with USB cables. I am already using USB cables which worked perfectly with windows XP. He is coming over on Tues. to experiment. Has anyone had an experience like this or do you have any insights that might help to get my crippled show back on the road? Many thanks for any ideas you might have. And all best wishes : )
I had Windows XP and Adobe CS for processing. I d... (show quote)


I doubt the issues have anything to do with the USB cables (unless the ports are different and they don't physically fit). When you plug in the camera and turn it on, does Windows recognize it? (Can you see the camera as a drive letter?)

If Windows can see the camera, then you have several choices. I would download both the EOS utility and Cannon Digital Photo Professional from Canon's site. Digital Photo Professional (DPP) is now up to version 4.5, but the earlier version 3.15 (which is available on the Canon USA site under support) does have support for the 10D. That will allow you to download the raw files while tethered and the save as a JPEG as well as do some editing if required. The EOS utility (also available on the site) is designed to allow tethered shooting from Windows 10. It's not clear whether it will support the 10D, but it wouldn't take but a few minutes to download, plug in your 10D and see if it's recognized.

Another option is to import directly into Lightroom or Photoshop, which you say you've already installed. Adobe Camera Raw supports the 10D according to their website, so if the camera is recognized by Windows, you should be able to shoot tethered and import files directly into PS or LR.

Regarding your Epson printer, you'll need an updated Windows 10 driver. You can follow the instructions here: https://epson.com/faq/SPT_C11CA86201~faq-178403 or Google "Epson Photo Stylus 3000 Windows 10 driver" and download from one of the sources. I haven't tried this path as I don't have your HW.

Regarding the Ricoh GR, Adobe Camera Raw supports the GR, so again, if Windows can recognize the camera, you should be able to import into PS or LR.

Good luck with the transition.

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Jan 30, 2017 11:00:38   #
bobmcculloch Loc: NYC, NY
 
Natalie Knott wrote:
I had Windows XP and Adobe CS for processing. I decided it was time to upgrade : ( So I got a refurbished computer with Windows 10 and am subscribing to Adobe CC, PhotoShop and Lightroom. Before I upgraded I was able to use my Canon EOS 10D tethered to make images to post to my internet store. It was perfect, fast and clean! I also was able to import and process images from my Ricoh GR to ultimately make prints with my Epson Photo Stylus 3000. Life was good. However, with the new system I cannot perform any of the above functions. I was told by Canon that the drivers for Windows 10 do not support my EOS 10D and that I will need to buy a new camera. HUH!!! My EOS 10D is a great camera. I talked to Ricoh tech support re: my Ricoh GR and was told that they were able to get it to function with Windows 10 and since I couldn't they would do some research ... called back once and told still no answer. My computer guru has been looking into the whole situation and after researching says he thinks he can work things out with USB cables. I am already using USB cables which worked perfectly with windows XP. He is coming over on Tues. to experiment. Has anyone had an experience like this or do you have any insights that might help to get my crippled show back on the road? Many thanks for any ideas you might have. And all best wishes : )
I had Windows XP and Adobe CS for processing. I d... (show quote)


Try Win8/8.1 drivers, when I first upgraded that's what I had to download from the Canon site to get things to work, no problems lately, Bob.

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