Dropped My Tamron 70-300: Only excuse is my age. My favorite outdoor walk-around and teen sports lens. Won't focus, auto or manual. Can hear motor trying. Bought used thru UHH for...

Tpharm Loc: Central PA

Only excuse is my age. My favorite outdoor walk-around and teen sports lens. Won't focus, auto or manual. Can hear motor trying. Bought used thru UHH for $325. Can any of you fine gents or ladies advise me as to best course of action. Send to Tamron for estimate, or some where else or buy another? Thanks for any help. Tony

rmorrison1116 Loc: Near Valley Forge, Pennsylvania

Since you paid $325 for the lens I'll speculate it's the Tamron SP 70-300 which retails for around $450 new. I'm not sure of Tamron's warranty policy on used lenses but that lens came with a 6 year warranty and if it's under 6 years old, I'd contact Tamron and ask them if it's covered or even partially covered.

MDI Mainer

Tamron's warranty applies to the original purchaser (or gift recipient) only. http://www.tamron-usa.com/lenses/warranty.php

They do offer an excellent 3-day turnaround service (except for gray market products) which I've used and been happy with.

http://www.tamron-usa.com/news/corp/3day_repair_2013.php

mas24 Loc: Southern CA

Sorry about your lens. I only own one third party lens. Sigma. Tamron makes very good lenses too. You got a good deal on the lens. However, Tamron is not going to give you a discount on repairs because you bought it used with a good deal. First, you need to find out if it is gray market you bought. Tamron would know.

Tpharm Loc: Central PA

Thank you for your replies. Yes it is a SP 300 lens. I have the original box and doesn't appear to be gray. Will check with Tamron tomorrow.

WessoJPEG Loc: Cincinnati, Ohio

Tpharm wrote:

Thank you for your replies. Yes it is a SP 300 lens. I have the original box and doesn't appear to be gray. Will check with Tamron tomorrow.

Dropped mine from bleachers at football game. Sent it to Tamron 100.00 to fix.

jerryc41 Loc: Catskill Mts of NY

Tpharm wrote:

Only excuse is my age. My favorite outdoor walk-around and teen sports lens. Won't focus, auto or manual. Can hear motor trying. Bought used thru UHH for $325. Can any of you fine gents or ladies advise me as to best course of action. Send to Tamron for estimate, or some where else or buy another? Thanks for any help. Tony

You can't make a decision until you get an estimate from Tamron. If it is too expensive or too far gone, sell it on ebay "For Parts."

billnikon Loc: Pennsylvania/Ohio/Florida/Maui/Oregon/Vermont

Tpharm wrote:

Only excuse is my age. My favorite outdoor walk-around and teen sports lens. Won't focus, auto or manual. Can hear motor trying. Bought used thru UHH for $325. Can any of you fine gents or ladies advise me as to best course of action. Send to Tamron for estimate, or some where else or buy another? Thanks for any help. Tony

Congratulations, you now own a very nice paper weight.

NJphotodoc Loc: Now in the First State

Careful with the Tamron warranty. Had a problem with my 18-270 ( < 1 yr old). First sent it to the vendor (Cameta) who then forwarded it to Tamron. Then the responsibility issue came up. Tamron said they wanted $180 to fix it since they said it was my fault and not a manufacturing defect. Cameta said "no way" and finally Tamron sent a replacement lens.
So- if you do send it to Tamron, expect to shell out at least > $100 (probably more) if you did drop the lens and you want them to fix it. But I would first speak to the store where you bought it if you are still under warranty

rcrogers6

Just send Tamron the lens and tell them that it is your favorite lens. Tell them that you dropped it - how high and on what surface. See what happens.

camerapapi Loc: Miami, Fl.

The repair cost could easily be close to the price you paid.

NJphotodoc Loc: Now in the First State

For what it is worth, here's the link to the Tamron warranty info: http://www.tamron-usa.com/lenses/warranty.php . Looking at their warranty, you are probably not covered even if the lens < 6 yrs (This Warranty does not apply to defects due to abuse, mishandling, tampering or removal of serial number, repair by a non-authorized agent, unsuitable storage, transport damage, sand damage, liquid damage, fungus damage, impact damage, or tampering.). No harm in asking them but you'll still have to send it in for an estimate. Good luck and hope it works out for you.

Bill Emmett Loc: Bow, New Hampshire

I'd send the lens back to Tamron, without telling the full story. Could be the original purchaser didn't register the lens. Just tell Tamron the lens fails to focus, but you can hear the motor. Monetarily, you're not that involved in a "high" priced lens at this point, so check with vendors for a new lens, and decide if you get enough bang for the buck to buy new, or fix. It's your wallet.

B

Madman Loc: Gulf Coast, Florida USA

Tpharm wrote:

Only excuse is my age. My favorite outdoor walk-around and teen sports lens. Won't focus, auto or manual. Can hear motor trying. Bought used thru UHH for $325. Can any of you fine gents or ladies advise me as to best course of action. Send to Tamron for estimate, or some where else or buy another? Thanks for any help. Tony

My advise is to pack up the lens, send a note being completely truthful about the condition of the lens and get if off to Tamron. You may need return authorization first. I would not try to deceive them - they will know immediately what happened when they inspect it. I would give them an amount that you feel the repair is worth to you and authorizing the repair up to that amount and requesting an estimate if above your number. If your approval amount satisfies them, they would be to get the camera through the repair process with out taking the time for an estimate approval.

Good luck.

John_F Loc: Minneapolis, MN

Bill Emmett wrote:

I'd send the lens back to Tamron, without telling the full story. Could be the original purchaser didn't register the lens. Just tell Tamron the lens fails to focus, but you can hear the motor. Monetarily, you're not that involved in a "high" priced lens at this point, so check with vendors for a new lens, and decide if you get enough bang for the buck to buy new, or fix. It's your wallet.

B

By counseling not "to tell the whole story" is than not advice to be dishonest? Just askin.'