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PSE/LR problem
Oct 28, 2016 23:08:18   #
dnay1
 
I have been using PSE (currently version13) for years with great success. I decided to expand and try LR 6 for the past 4 months with some success but it's still a challenge. My issue, I've just tried to return to PSE to do some comparison and I can no longer open the editor in PSE. The organizer is fine but can't access the editor. Any suggestions would be much appreciated.
Dave

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Oct 29, 2016 09:12:19   #
warrior Loc: Paso Robles CA
 
No Disk?

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Oct 29, 2016 10:32:42   #
DanCulleton
 
What operating system are you using?

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Oct 29, 2016 10:56:23   #
don26812 Loc: South Bay of Los Angeles, CA
 
In addition to the question above regarding your OS, what happens when you attempt to start the Editor, any messages? Can you start the Editor from its .exe file in Program Files (x86), assuming you are on Windows.

As was implied above, your best bet may be to uninstall/reinstall the program, assuming you have the DVD and serial numbers. This will not impact your Catalog.

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Oct 29, 2016 12:20:55   #
jeep_daddy Loc: Prescott AZ
 
Oh boy!

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Oct 29, 2016 12:44:13   #
DanCulleton
 
You may have to download a legacy version of Java.

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Oct 29, 2016 13:18:41   #
dnay1
 
I am using windows 8.1
I can select a photo from my external drive, right click and select Open with PSE 13 and it does open. But I cannot do that from within PSE organizer. I can work on a photo in LR and send it to PSE 13 fojr editing and bring it back. I tried opening it from the program file and it does not open.

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Oct 29, 2016 17:31:36   #
don26812 Loc: South Bay of Los Angeles, CA
 
dnay1 wrote:
I am using windows 8.1
I can select a photo from my external drive, right click and select Open with PSE 13 and it does open. But I cannot do that from within PSE organizer. I can work on a photo in LR and send it to PSE 13 fojr editing and bring it back. I tried opening it from the program file and it does not open.


Possibly try the following.

Restore default preferences
Preference settings control how Photoshop Elements Editor displays images, cursors, and transparencies, saves files, uses plug‑ins and scratch disks, and so on. If the application exhibits unexpected behavior, the preferences file could be damaged. You can restore all preferences to their defaults.
Note: Deleting the preferences file is an action that cannot be undone.
Do one of the following:

• Press and hold Alt+Control+Shift (Mac: Option+Command+Shift) immediately after Photoshop Elements begins launching. Click Yes to delete the Adobe Photoshop Elements settings file.

• Go to Edit > Preferences (Mac: Photoshop Elements > Preferences > General), click the Reset Preferences on next launch button, and then click OK. When you restart Adobe Photoshop Elements, all preferences are reset to default settings.

A new preferences file is created the next time you start Photoshop Elements Editor. For information on a specific preference option, search for the preference name in Help.

It can't hurt, and it might bring the Editor back to life.

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Oct 30, 2016 00:08:32   #
dnay1
 
Thanks Don. A little out of my comfort zone but sounds easy enough to try.

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Oct 30, 2016 01:00:26   #
dnay1
 
Don, your directions were easy to follow but it did not change the problem.

Thanks

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