HP update that prevents the use of third-party ink
Sep 28, 2016 12:41:21 #
"HP has been sabotaging OfficeJet printers with firmware that prevents use of non-HP ink cartridges and even HP cartridges that have been refilled, forcing customers to buy more expensive ink directly from HP. The self-destruct mechanism informs customers that their ink cartridges are 'damaged' and must be replaced." per
http://arstechnica.com/information-technology/2016/09/hp-should-apologize-and-stop-sabotaging-non-hp-ink-cartridges-eff-says/?utm_source=howtogeek&utm_medium=email&utm_campaign=newsletter
I wonder which other printer manufacturers are doing this.
http://arstechnica.com/information-technology/2016/09/hp-should-apologize-and-stop-sabotaging-non-hp-ink-cartridges-eff-says/?utm_source=howtogeek&utm_medium=email&utm_campaign=newsletter
I wonder which other printer manufacturers are doing this.
Sep 28, 2016 17:33:45 #
My after-market supplier, LD Products, has informed me that HP does this "update" periodically to certain printers (not all models). My OfficeJet Pro 6835 was so effected.
They have offered to replace my recently purchased ink cartridges, just as soon as they can re-program the chips that are built into the individual cartridges. In the meantime, I was forced to purchase new HP cartridges from my local Staples store.
LD Products suggested that I go into the menu program of my HP printer, and turn-off the automatic update switch. This does NOT effect operation of the printer, but does prevent HP from altering my\\the internal programing of my HP printer. I have done so.
They have offered to replace my recently purchased ink cartridges, just as soon as they can re-program the chips that are built into the individual cartridges. In the meantime, I was forced to purchase new HP cartridges from my local Staples store.
LD Products suggested that I go into the menu program of my HP printer, and turn-off the automatic update switch. This does NOT effect operation of the printer, but does prevent HP from altering my\\the internal programing of my HP printer. I have done so.
Sep 28, 2016 17:40:35 #
HP has promised to comply with a petition requesting a reversal of their recent "update". Supposedly to take effect in October.
Read more here: http://arstechnica.com/information-technology/2016/09/hp-to-issue-optional-firmware-update-allowing-3rd-party-ink
Read more here: http://arstechnica.com/information-technology/2016/09/hp-to-issue-optional-firmware-update-allowing-3rd-party-ink
Sep 29, 2016 11:04:26 #
This was a real good reason to not purchase HP equipment in the foreseeable future.
This happened to me a few years ago, at the first opportunity I purchased a Canon printer and have been happy ever since.
This happened to me a few years ago, at the first opportunity I purchased a Canon printer and have been happy ever since.
Sep 29, 2016 11:07:30 #
As I said on nicksr1125's post on this same subject today, when I replaced an HP printer a couple years ago the main criteria for a new one was anything but a Hewlett-Packard.
Sep 30, 2016 15:47:54 #
latebloomer
Loc: Topeka, KS
EdJ0307 wrote:
Ditto!As I said on nicksr1125's post on this same subject today, when I replaced an HP printer a couple years ago the main criteria for a new one was anything but a Hewlett-Packard.
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