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nPhoto subscription
Sep 12, 2016 16:03:29   #
Brucej67 Loc: Cary, NC
 
Do any members subscribe to nPhoto magazine? If you do, are you receiving the magazine in the same month it is published? I seem to be getting the magazine two months after it is available at Barns & Nobel which raises the question of what has happened to slow the magazine from arriving in the month it was published like I used to get for 3 years and only this year it has changed. This is an expensive magazine and if I can't get a decent delivery I will cancel my subscription and purchase it in the store.

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Sep 12, 2016 23:37:09   #
Jana-TAS Loc: Washington
 
I do not. That sounds very strange though. Have you thought of contacting them and asking them why your magazines are so much later than you should be? You should be refunded in some sort of way you would think for them doing this to you.

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Sep 13, 2016 07:55:30   #
Brucej67 Loc: Cary, NC
 
I did and below is their reply. Of course contacting the local post office about this would do no good.


Dear Bruce,

Thank you for your recent email.

I am sorry to hear your magazines are arriving very late. We have not made any changes to way we despatch the magazines from here but we do always advise to allow 21 days from the on sale date here in the UK. If your magazines fail to arrive we will always replace them.

Are you able to contact your local postal system to see if they are aware of the slow delivery time you are experiencing.

If there is anything else that I can help you with please don’t hesitate to contact me.

For and on behalf of N Photo

Sharon White
Email Customer Services


Jana-TAS wrote:
I do not. That sounds very strange though. Have you thought of contacting them and asking them why your magazines are so much later than you should be? You should be refunded in some sort of way you would think for them doing this to you.

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